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Engl227 Week 1 Scenario

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ENGL227 Week 1 Assignment Scenario You are an upper-level manager in a large metropolitan hotel. One of your assistant managers, Jeff Clarke, has left you a voicemail message requesting emergency leave for the upcoming holiday weekend. Here's what the message stated: I'm calling to request emergency leave again for this weekend. I know I've had three emergency leaves in the last two months, but my grandma isn't feeling well again, and she really needs me to take care of her. I'll be in later tonight for my shift. Can you let me know then? Thanks. You know from previous requests for time off that Jeff's grandmother is coping with a debilitating illness. Your other assistant manager, Nina Hernandez, has covered for Jeff three times in …show more content…

Also, I would hope my co-workers would be willing to give the support I need during the troubling family crisis. 6. What are my audience’s values in relation to this message? What do they care about most? With the information provided Jeff’s relation to the message is the need for the message, his family crisis, but The Human Resources office cares most about the shift being covered by Jeff, and not his personal problems. 7. What do I want my audience to think, do, feel, or believe after reading my message? I would hope the primary audience, the company, would empathize with the problems I am currently having, and not penalize me for caring for my mother during her illness. 8. Are there any benefits for my audience that is related to this message? The benefit for the audience I can think of would be to try and schedule the leave for after the event, so both parties can be satisfied. 9. What information do I need to include for the secondary audience? The secondary audience, Human Resources, requires paper work for incidences and emergencies. A doctor’s note and a request are needed to clear the time off, and an incident report is needed to terminate the employee. 10. Which medium is most appropriate for this message and this audience? Why? For Human Resources, a full write up of the incident would be an acceptable medium. If Jeff were to have provide more of a notice than the company could have been more prepared, and the there

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