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Understanding the Importance of Working in Ways of Agreed with the Employer

Decent Essays

Understanding the importance of working in ways that are agreed with the employer

2.1 Describe why it is important to adhere to the agreed scope of the job role.
It is important to adhere to the agreed scope of the job role as this sets out boundaries in your job role, enables you to know your role and responsibilities. Knowing your own level of competence and skills, knowing your job description.
2.2 Outline what is meant by agreed ways of working
By following our company’s policies and procedures based on sector standards and guidelines, following our individuals' care plans, and reading the code of conduct it's all about protecting the vulnerable.
2.3 Explain the importance of full and up to date details of agreed ways of …show more content…

3.3 Identifying skills and approaches needed for resolving conflicts
In order to resolve a conflict i would show I was using careful listening skills and have a calm tactful approach towards that person that offers a compromise that both sides can accept.
3.4 Explain how and when to access support and advice about:
Partnership working
When things aren't going well or when I am unsure about something in my job role I would speak to my work colleagues. Deputy Manager or Line Manager. If I had a dispute with my Manager and I think she was treating me unfairly I would go to external agencies ie unions, City Advice. If I thought there was abuse going on in my home and I couldn’t speak to my manager I would go to CQC, social services.
Resolving conflicts
By talking through it with the other person seeing if there is any underline problems, resentment or jealousy. Trying to agree a way of working together. Trying not to be the winner in the argument and trying to win it. Listen to what the other person is telling me. Try to work through it speak in a calm tone. This simple agreement of working together will simply strengthen your bond. If you feel you are being reasonable, and nothing is coming of the conflict you now have to speak to

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