BSBPMG522 Assessment Activity - Written Questions
.docx
keyboard_arrow_up
School
Griffith University *
*We aren’t endorsed by this school
Course
MISC
Subject
Business
Date
Jun 3, 2024
Type
docx
Pages
9
Uploaded by SuperBoulder8645
BSBPMG522
Undertake project work
Student’s Name
Sarah Cook
Assessor’s Name
Megan O’Mara
BSBPMG522 Undertake project work
Assessment Activities – Written Questions
Assessment Competency Based Assessment
Competency based assessment is the process of gathering evidence to confirm that participants can
perform required skills and knowledge. To complete a unit of competency participants are required
to successfully demonstrate their skills and knowledge on all of the activities within this assessment.
Rather than using a marking scale, competency-based assessment uses competent or not yet
competent. You are required to successfully demonstrate competence in all of the activities in this
assessment. This means that if you are unable to answer a question, your answer is deemed not
satisfactory for any of the activities or you are unable to demonstrate a practical skill your assessor
will work with you to identify opportunities for further learning if required and arrange re-
assessment when you are ready. In the event you are unable to demonstrate your ability in any area of the assessment you will re-
assessed. Re-assessment may include demonstrating a skill, answering questions, providing further
information. All participants are given two (2) opportunities to be reassessed without further
payment required. On the occasions where participants are unable to demonstrate competency
after two (2) re-assessment attempts they should speak to their trainer about further opportunities
to complete the unit. Individual workplaces
We are aware that the answers, information and projects completed by students will differ from one
workplace to another and we encourage you wherever possible to apply the requirements of your
assessments to your workplace. We are not assessing your ability against anyone else and we do not
compare your work to that of other students to determine if you are competent or not. When
assessing your ability to demonstrate the skills and knowledge of this unit your assessor is looking
only at your ability against the requirements of the unit. Your assessor will work with you and your supervisor at the being of the unit to identify appropriate
activities and/or projects for you to apply when completing the assessment activities. In the event
that your workplace does not have the required documents, resources and/or equipment to
undertake the learning and assessment activities in a unit, we will provide access to these for you. You will find that when you are required to provide work samples the activity asks you to use your
workplaces template, forms, checklists and policies. In the event that your workplace does not have
these we will provide examples that you can work with.
The assessment requires that the student complete two (2) sections including:
1.
Written Questions 2.
Project
Questions Students are required to answer questions in their own words to demonstrate understanding. Most
questions require short answers or lists. Questions can also be completed orally. You can complete
these questions orally with an assessor or other support person such as supervisor or mentor to
Page 2
of 9
07-2020v2.0
BSBPMG522 Undertake project work
Assessment Activities – Written Questions
complete the questions. In the event of oral assessment you are required to answer the question in
your own words and your assessor or other support person is required to document your answers.
Project
A project comprises of a scenario or scenarios that the candidate must read and understand.
Projects may involve a number of assessment methods such as research or written questions.
Notes regarding the assessment
Please make sure that you fill in your name, sign, date and attach the assessment
summary to your assessment. Indicate which activities have been attached to the
assessment summary.
In the event of a student requiring assistance with written tasks extra time will be given
or they can answer orally to their assessor who will record their response.
If the student is unable to attend the scheduled assessment class, they will be
rescheduled to a mutually agreed time
Feedback
Candidates will be given feedback on all assessment activities. Competency based assessment does
not use a marking scale rather the candidate is deemed competent or not yet competent.
Candidates deemed not yet competent are given additional opportunities to demonstrate
competency.
Satisfactory demonstration of all activities is required before competency is achieved for the unit. In
the event that you have not been able to successfully demonstrate competence in the unit, your
assessor will discuss options for re assessment with you.
Appeals
If your assessor has deemed that you are not yet competent and you believe that you should be
deemed competent, you have the right to appeal the decision. In this situation, speak with your
assessor and refer to the student handbook. Plagiarism
Plagiarism is a form of cheating. It is taking and using someone else’s thoughts, writings or
inventions and representing them as your own. Plagiarism is a serious act and may result in a
participant’s exclusion from a module or a course. When you have any doubts about including the
work of other authors in your assessments, please consult with your facilitator. The following list
outlines some of the activities for which a participant can be accused of plagiarism:
Presenting any work by another individual as one’s own unintentionally
Handing in assessments markedly similar to or copied from another student
Presenting the work of another individual or group as their own work.
Handing in assessments without the adequate acknowledgement of sources used,
including assessments taken totally or in part from the internet.
Page 3
of 9
07-2020v2.0
BSBPMG522 Undertake project work
Assessment Activities – Written Questions
What about Copyright?
You must be careful when using work from others. Copyright covers all work that is not your own
including textbooks, newspapers, website information, music, magazines, movies etc.
You are allowed to do a certain amount of copying for research or study purposes. Generally, 10% or
one chapter of a book is acceptable, where the participant is studying with or employed by an
educational institution. All material taken from another source, word for word or paraphrased, must
be acknowledge using an acceptable referencing system.
Page 4
of 9
07-2020v2.0
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Related Questions
XYZ Rural Bank implemented its initial attempts to manage the performances of its 150 employees. XYZ Rural Bank has 10 branches all over Zamboanga Peninsula and each branch is supervised by a branch manager and has 10-15 employees working directly under his supervision. In its initial implementation of its own performance management system, its HR department sent a Performance Appraisal (PA) Template that all branch managers need to fill out. PA tool includes the following aspects of the employees performances:• Attendance (lates, absences, undertime etc)• Successful collection done (for Account Officers, Loan Officers, Credit Investigators)• Loans processed (For Account Officers and Loan Officers) Every July and January, all branch managers should submit the filled-out PA templates to HR for recording and consolidation. One week before the deadline for such PA template to be submitted to HR, the branch managers fill out the templates themselves based on their own observations. These…
arrow_forward
The purpose of the balanced scorecard is best described as helping an organization:
translate an organization’s mission and strategy into a set of performance measures that help to implement the strategy
introduce innovative products and services desired by target customers
mobilize employee skills for continuous improvements in processing capabilities, quality and response times
develop customer relations
arrow_forward
Q1. The elimination or minimisation of waste from activities within enterprises is an important element of most performance improvement methods. Explain then main types of waste and give examples of how these wastes can be hidden with the normal operations of a firm.
Q2. A local manufacturing firm which produces make to stock high added value products for the pharmaceutical industry has recently been requested by its owner to provide a proposal on the benefits of a predictive performance model and methodology from a workshop that you have recently completed. You are requested to produce the following report:1. Review the current state of the practice of performance management and reporting within this category of firms.2. Suggest a suite of appropriate key performance measures.3. Explain the benefits and challenges of an Ex-Ante or PredictivePerformance Demand Model approach to enterprise performancemanagement.4. Recommend a methodology on how this type of Enterprise PerformanceModel…
arrow_forward
Which of the following set of measures are appropriate in monitoring 'customer retention'?
Select one:
a.Customer satisfaction rating, number of repeat purchases, customer acquisition costs
b.Customer satisfaction rating, sales growth from customers using loyalty cards, customer profitability per quarter
c.Proportion of sales from existing customers, market share, profit attributable to customers in the 21-30 age group
d.Proportion of sales from existing customers, number of repeat purchases, sales growth from customers using loyalty cards
Clear my choice
arrow_forward
Q1. Outline underlying reasons for poor quality that may have impacted Airbnb.Q2. Examine to what extent Airbnb has the financial capabilities and competent employees to improve quality.
Q3. Make recommendations to Airbnb, to improve the quality of their service by ensuring that your group suggest a suitable total quality management concept.Below are the details of the role and areas that the directors should address during the meeting.
arrow_forward
describe the Balanced Score Card and demonstrate how it can be used to entrench quality assurance into any institution’s strategic framework.
arrow_forward
Describe what would be an effective approach to the conceptualisation, drafting and implementing of a quality system in a project
arrow_forward
Explain what are some of the most important aspects of creating a balanced scorecard and ensuring its success?
arrow_forward
Assume that your company is looking to recruit new teachers for your project management course this semester. Create a set of quality criteria that you might use to guide your decision-making in this recruiting process. Consider the possibility that some present teachers may not fulfill these requirements. Describe how you would approach this issue and include examples of your thinking.
arrow_forward
Given your understanding of the Earned Value Management practice, provide the specific type of indicators for the following areas:
Project Performance
Schedule Status
Cost Status
Forecasting
Reporting (to management)
arrow_forward
TOTAL REWARDS STATEMENT SAMPLE—Communicating the Value of Your Total Rewards Your 2016 Personalized Total Rewards Statement DATE/MONTH/YEAR Dear (Employee Name), In February, you received your 2016 T4 statement, which summarized the compensation you earned as a member of the Levy Engineering Ltd team this past calendar year. As part of our ongoing efforts to make LEL an employer of choice, we are continuing to create Total Rewards Statements annually. The Total Rewards Statement is used to communicate all of the benefits you have received as part of your employment at Levy Engineering. We define Total Rewards as everything LEL provides our employees in exchange for their investment in our organization. It includes both the tangible rewards, such as your base salary, health-related benefits, and pension support, along with intangible benefits, such as our company culture, career development opportunities, and a safe workplace. People are the foundation of what makes a company…
arrow_forward
How does quality assurance differ from quality control?
Quality assurance refers to the project team to following the policies and procedures outlined by quality control documentation for creating deliverables satisfying the human needs for which the project was undertaken.
Quality control outlines the policies and procedures required for the project team to follow so that the deliverables satisfy the human needs for which the project was undertaken.
The PMBOK uses quality assurance and quality control interchangeably because they essentially have the same meaning.
Quality assurance specifies how to build quality into project deliverables, and quality control refers to following quality assurance specifications.
Please choose one number.
arrow_forward
Compare the results of the pre-assessment(attached) to the results of the summative assessment(attached) such as, the class as a whole, a student who demonstrated growth, and a student who did not demonstrate growth.
arrow_forward
How were food producers impacted by the U.S. government’s requirement to identify the trans fat content on product labels?
arrow_forward
Analyze the student summative assessment results(attached) by discussing two possible causes of nonproficiency for students in certain areas after the summative assessment.
arrow_forward
Research Title:
The Impact of Logistics and Supply Chain Management on Business Performance.
explain the following
Validity:
Content Validity
Construct Validity
Criterion-related Validity
Reliability:
Internal Consistency
Test-Retest Reliability
Inter-rater Reliability
Ethical consideration:
Informed Consent
Confidentiality
Data Accuracy and Integrity
Minimizing Harm
Respect for Participants
Beneficence
Transparent Reporting
Compliance with Ethical Guidelines
Debriefing
Data Dissemination
Limitation and contribution of the study
Limitations:
Sampling Constraints
Measurement Challenges
Temporal Factors
Causality and Correlation
Contributions:
Insights into Online Education Dynamics
Informing Academic Support Services
Future Research Pathways
Decision-Making for Academic Policies
Methodological Contributions
arrow_forward
Customer Manufacturing Group (2010) Using Business Process Improvement Teams to Increase Customer Satisfaction and Improve Performance. A Customer Manufacturing Group Case Study [Online]. Available at: http://www.customermfg.com/wpfiles/csbpi.pdf (Links to an external site.)
Question
The case study from the Customer Manufacturing Group (2010) outlines the business process improvement that was undertaken within a company. Discuss what this case study demonstrates about how business process improvement should be taken within companies.
arrow_forward
What are the difficulties inherent in designing a measurement scheme based on SPI?
arrow_forward
Discuss the concept of Customer Experience Management (CXM) and its relationship with CRM for delivering exceptional customer experiences.
arrow_forward
Describe two examples of each of the four types of measurement scales. Indicate why each is an example of its type.
arrow_forward
Introduction to "benchmarking"
arrow_forward
Describe two balanced scorecard critiques.
arrow_forward
Business Intelligence and Analytics
Q : List down the steps in building and using a risk analysis model
arrow_forward
How can the International Organization for Standardization (ISO) standards help an organization with strategic planning?
arrow_forward
Erros Pharma Product Performance Appraisal
Erros Pharma Products is engaged in the manufacture and distribution of generic and
branded medicines for various ailment. It employs more than 450 production employees
and 30 sales distribution people. Products are well accepted by the market and physicians
patronize the product together with their patients.
A performance appraisal has been regularly conducted at six month intervals using the
Graphic Rating Scale. The company uses the five point rating scale and the factors
evaluated are quality of work, quantity of work and observable factors as initiative,
leadership, responsibility and dependability. Two supervisors rate the employees and the
average of the two raters becomes the basis for salary evaluation. The department
manager reviews the ratings and discusses with the employees the final results given by the
supervisors.
Three most vocal activists in the company complain directly to the president about the…
arrow_forward
SEE MORE QUESTIONS
Recommended textbooks for you
BUSN 11 Introduction to Business Student Edition
Business
ISBN:9781337407137
Author:Kelly
Publisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...
Business
ISBN:9781337386494
Author:Mary Ellen Guffey, Dana Loewy
Publisher:Cengage Learning
Accounting Information Systems (14th Edition)
Business
ISBN:9780134474021
Author:Marshall B. Romney, Paul J. Steinbart
Publisher:PEARSON
International Business: Competing in the Global M...
Business
ISBN:9781259929441
Author:Charles W. L. Hill Dr, G. Tomas M. Hult
Publisher:McGraw-Hill Education
Related Questions
- XYZ Rural Bank implemented its initial attempts to manage the performances of its 150 employees. XYZ Rural Bank has 10 branches all over Zamboanga Peninsula and each branch is supervised by a branch manager and has 10-15 employees working directly under his supervision. In its initial implementation of its own performance management system, its HR department sent a Performance Appraisal (PA) Template that all branch managers need to fill out. PA tool includes the following aspects of the employees performances:• Attendance (lates, absences, undertime etc)• Successful collection done (for Account Officers, Loan Officers, Credit Investigators)• Loans processed (For Account Officers and Loan Officers) Every July and January, all branch managers should submit the filled-out PA templates to HR for recording and consolidation. One week before the deadline for such PA template to be submitted to HR, the branch managers fill out the templates themselves based on their own observations. These…arrow_forwardThe purpose of the balanced scorecard is best described as helping an organization: translate an organization’s mission and strategy into a set of performance measures that help to implement the strategy introduce innovative products and services desired by target customers mobilize employee skills for continuous improvements in processing capabilities, quality and response times develop customer relationsarrow_forwardQ1. The elimination or minimisation of waste from activities within enterprises is an important element of most performance improvement methods. Explain then main types of waste and give examples of how these wastes can be hidden with the normal operations of a firm. Q2. A local manufacturing firm which produces make to stock high added value products for the pharmaceutical industry has recently been requested by its owner to provide a proposal on the benefits of a predictive performance model and methodology from a workshop that you have recently completed. You are requested to produce the following report:1. Review the current state of the practice of performance management and reporting within this category of firms.2. Suggest a suite of appropriate key performance measures.3. Explain the benefits and challenges of an Ex-Ante or PredictivePerformance Demand Model approach to enterprise performancemanagement.4. Recommend a methodology on how this type of Enterprise PerformanceModel…arrow_forward
- Which of the following set of measures are appropriate in monitoring 'customer retention'? Select one: a.Customer satisfaction rating, number of repeat purchases, customer acquisition costs b.Customer satisfaction rating, sales growth from customers using loyalty cards, customer profitability per quarter c.Proportion of sales from existing customers, market share, profit attributable to customers in the 21-30 age group d.Proportion of sales from existing customers, number of repeat purchases, sales growth from customers using loyalty cards Clear my choicearrow_forwardQ1. Outline underlying reasons for poor quality that may have impacted Airbnb.Q2. Examine to what extent Airbnb has the financial capabilities and competent employees to improve quality. Q3. Make recommendations to Airbnb, to improve the quality of their service by ensuring that your group suggest a suitable total quality management concept.Below are the details of the role and areas that the directors should address during the meeting.arrow_forwarddescribe the Balanced Score Card and demonstrate how it can be used to entrench quality assurance into any institution’s strategic framework.arrow_forward
- Describe what would be an effective approach to the conceptualisation, drafting and implementing of a quality system in a projectarrow_forwardExplain what are some of the most important aspects of creating a balanced scorecard and ensuring its success?arrow_forwardAssume that your company is looking to recruit new teachers for your project management course this semester. Create a set of quality criteria that you might use to guide your decision-making in this recruiting process. Consider the possibility that some present teachers may not fulfill these requirements. Describe how you would approach this issue and include examples of your thinking.arrow_forward
- Given your understanding of the Earned Value Management practice, provide the specific type of indicators for the following areas: Project Performance Schedule Status Cost Status Forecasting Reporting (to management)arrow_forwardTOTAL REWARDS STATEMENT SAMPLE—Communicating the Value of Your Total Rewards Your 2016 Personalized Total Rewards Statement DATE/MONTH/YEAR Dear (Employee Name), In February, you received your 2016 T4 statement, which summarized the compensation you earned as a member of the Levy Engineering Ltd team this past calendar year. As part of our ongoing efforts to make LEL an employer of choice, we are continuing to create Total Rewards Statements annually. The Total Rewards Statement is used to communicate all of the benefits you have received as part of your employment at Levy Engineering. We define Total Rewards as everything LEL provides our employees in exchange for their investment in our organization. It includes both the tangible rewards, such as your base salary, health-related benefits, and pension support, along with intangible benefits, such as our company culture, career development opportunities, and a safe workplace. People are the foundation of what makes a company…arrow_forwardHow does quality assurance differ from quality control? Quality assurance refers to the project team to following the policies and procedures outlined by quality control documentation for creating deliverables satisfying the human needs for which the project was undertaken. Quality control outlines the policies and procedures required for the project team to follow so that the deliverables satisfy the human needs for which the project was undertaken. The PMBOK uses quality assurance and quality control interchangeably because they essentially have the same meaning. Quality assurance specifies how to build quality into project deliverables, and quality control refers to following quality assurance specifications. Please choose one number.arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- BUSN 11 Introduction to Business Student EditionBusinessISBN:9781337407137Author:KellyPublisher:Cengage LearningEssentials of Business Communication (MindTap Cou...BusinessISBN:9781337386494Author:Mary Ellen Guffey, Dana LoewyPublisher:Cengage LearningAccounting Information Systems (14th Edition)BusinessISBN:9780134474021Author:Marshall B. Romney, Paul J. SteinbartPublisher:PEARSON
- International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education
BUSN 11 Introduction to Business Student Edition
Business
ISBN:9781337407137
Author:Kelly
Publisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...
Business
ISBN:9781337386494
Author:Mary Ellen Guffey, Dana Loewy
Publisher:Cengage Learning
Accounting Information Systems (14th Edition)
Business
ISBN:9780134474021
Author:Marshall B. Romney, Paul J. Steinbart
Publisher:PEARSON
International Business: Competing in the Global M...
Business
ISBN:9781259929441
Author:Charles W. L. Hill Dr, G. Tomas M. Hult
Publisher:McGraw-Hill Education