8-2 MBA 620

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School

Southern New Hampshire University *

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Course

620

Subject

Business

Date

Feb 20, 2024

Type

docx

Pages

4

Uploaded by Tia2698

Running head: 8-2 EXECUTIVE SUMMARY: SAFETY ISSUES IN COMPANY B 1 Pointia Desravines MBA-620-Q2778 Measuring Success in an Org 23TW2 Southern New Hampshire University 8-2 Executive Summary: Safety Issues in Company B Remi-Pascal Joyeuse February 3, 2024
8-2 EXECUTIVE SUMMARY: SAFETY ISSUES IN COMPANY B 2 Our research on Company B revealed that they have used two planes for transportation in the past quarter due to technical issues. These issues have caused them to ground those aircraft in the past quarter due to their use as a mode of transportation. A safety violation by the Federal Aviation Administration (FAA) could have been one of the issues, which led to a 10% decrease in the company's overall revenue, as well as mitigation expenses that added about $80,000 to the company's operating costs, as well as a negative customer feedback as a result of ground crew mishandling the situation. Consequently, additional implications can be seen due to the mishandling of this matter and safety concerns. As shown: "a smaller player, the company is more of a follower than a leader" (SNHU, b. 2023). These implications can damage company values beyond revenue. Customer satisfaction and trust are some of the most significant factors, as well as the company's quality of service, safety rating, and professionalism. The initial response and handling of this situation will have a long-lasting impact on the company and will be difficult to fix due to the nature of the problem and its difficulty. As for our initial performance evaluation, this incident will require us to rethink our overall analysis of Company B. We will also need to consider whether it will be sustainable to recover from this if we acquire them. This incident has several additional risks, including who was involved, why it occurred, and if it could have been avoided. If we acquire Company B, we must ensure that an incident like this never happens again, and we must be transparent and potentially leverage our acquisition to help us see that we did so to effectively resolve the problem and ensure that these incidents that are easily avoided do not happen again. Conclusion:
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