Wright_BUS 496 Milestone Two

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University of North Carolina, Pembroke *

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496

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Business

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Apr 3, 2024

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docx

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6

Uploaded by erincwright213

BUS 396 Milestone Two Template Project Proposal Strategic Marketing Transformation: Targeting Growth Through Multifaceted Solutions Celeste Wright Manager of Digital Marketing *This document is for internal use only, not for distribution*
Multifaceted Marketing Solutions Solution 1 Marketing Concept or Technique Details and Data Multichannel Digital Marketing A multichannel digital marketing approach, which “focuses on marketing to your audience across multiple channels, both online and offline” (West, 2021), can reach the new target market across different platforms, such as social media sites, SEO, and display ads. Mobile Marketing Utilizing mobile marketing with a mobile phone or tablet allows for e.l.f. to target their ads to customers in more specific ways. Solution 2 Marketing Concept or Technique Details and Data Social Media Marketing The goal is to target a new market, and social media platforms like TikTok, Instagram, and YouTube are the perfect places to go to reach the target audience in the most efficient way. Influencer Marketing Partnering with influencers whose followings are outside the current target market can help e.l.f. reach new demographics. By showcasing how e.l.f. products fit into their beauty routines or lifestyles, influencers can attract new customers who may not have considered e.l.f. before. UGC (User Generated Content) E.l.f. customers who share their experiences with e.l.f. products on social media can use branded hashtags, which can foster a sense of community and advocacy among e.l.f.’s existing customer base while simultaneously attracting new customers who resonate with the content. Solution 3 (Optional) Marketing Concept or Technique Details and Data CRM (Customer Relationship Management) Utilize CRM tools to segment the customer database based on demographics, purchase history, and levels of engagement on social media posts. This can identify new market segments.
Marketing Concept or Technique Details and Data Email Marketing E.l.f. can create personalized email campaigns targeted towards different market segments identified through the CRM segmentation. They can tailor email content and promotions to align with the interests and preferences of each segment. Benefits and Drawbacks of Solutions Solution Benefits Drawbacks Influencer Marketing Can grow brands quickly Reach multiple and diverse audiences Followers tend to trust the influencers they follow (Pfund, 2019) Expensive Some influencers have fake followers/bots Influencer’s reputation can affect e.l.f. in a negative way (Pfund, 2019) Mobile Marketing Easily accessed Numerous channels Immediately reach audience (Moats, 2024) Ad blocking Privacy concerns Potential for poor UX (Moats, 2024) UGC Improves engagement Authentic More cost effective (Fedorenko, 2023) Requires monitoring/QC Risk of negative content Legal issues (Fedorenko, 2023)
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