HCM 676 Unit 5 ip
docx
keyboard_arrow_up
School
Columbia Southern University *
*We aren’t endorsed by this school
Course
676
Subject
Business
Date
Jan 9, 2024
Type
docx
Pages
7
Uploaded by ecolbert3
FINANCIAL OPERATIONS AND RETURN ON INVESTMENT 1
Euphemia Colbert
Colorado Technical University
HCM676-2304A-01
12/17/2023
FINANCIAL OPERATIONS AND RETURN ON INVESTMENT 2
Financial operations and return on investment
Executive Summary
Healthcare organizations provide critical services to the public and have become
increasingly complex in recent years due to a rapidly evolving industry and technological
advancements. In completing this assignment, I selected a nursing home called Serene Haven. At
Serene Haven, we embark on a compassionate expedition to redefine aging by fostering a
nurturing haven where wisdom is fêted, dignity is preserved, and joy flourishes. Devoted to
providing exceptional and personalized care, our mission is to create an empowering and
animated community for the elderly, where each resident is not just a beneficiary of aid but a
cherished individual on a continued journey of purpose and well-being.
Company Overview
The organization's vision statement pictures a future where aging is a heartening and
pleasant chapter of life; Serene Haven aspires to be the beacon of pioneering and holistic elderly
care. Our vision is to forge a transformative experience, redefining the setting of senior living by
promoting vitality, nurturing deep connections, and inspiring a legacy of fulfilled lives. We see a
community where residents prosper in a supportive and engaging environment, radiating a sense
of belonging, purpose, and contentment, creating a lasting legacy of love and respect for the
elderly.
Research suggests that the figure of persons living in nursing homes is about 2 million. In
spite of the existence of nursing home personnel responsible for elderly care and safety, a
FINANCIAL OPERATIONS AND RETURN ON INVESTMENT 3
considerable fraction of abuse incidences remain unreported. This is where Serene Haven comes
in through the provision of quality services to the elderly members of our society.
The first strategy is to provide clear expectations and goals for employees. The
organization's objective is to communicate with the staff and make sure appropriate rewards,
recognition, and evaluation systems are in place. The second strategy involves providing
employees with the resources they need to succeed. Employees in the organization will be well-
trained to develop opportunities to operate at a high level. Serene Haven will also implement a
customer relationship management system that tracks the patient's needs and preferences. The
system allows healthcare professionals to provide a more personalized approach to care, helping
to meet the needs of each patient, hence preventing instances of abuse and neglect. Finally,
Serene Haven will promote a culture of inclusivity and collaboration.
There are different strategies that management can use to develop an effective
organizational culture. One strategy is learning. Today, organizations are improving their labor
forces through learning. According to Bates et al. (2018), increasing employee skills and
competencies leads to increased strategic outcomes such as high-quality products and services,
high employee satisfaction, and increased savings. Employees can be trained through the use of
on-the-job training, in-organizational training, and professional health standards (Bates et al.,
2018). Training helps an organization increase its output value. Another strategy is proper
communication. Proper communication is vital for the healthcare organization as it ensures
quality services. Organizational managers can promote effective communication by encouraging
employee collaboration, which allows workers to work together toward achieving the
organizational mission and vision. Leaders can also act as role models to create an effective
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
FINANCIAL OPERATIONS AND RETURN ON INVESTMENT 4
organizational culture. This strategy involves leaders leading by example in nurturing an
organizational culture that aligns with the organization's mission and vision statement (Bates et
al., 2018). By doing so, they act as change agents.
Financial Information
Investing in a nursing home needs careful consideration of several assets to ascertain that
the establishment is going to provide exceptional services and care as well as meet the evolving
demands of its residents. Some of the assets that the nursing home requires include;
Real estate and facilities: Sufficient and elegant physical space to house the residents. The
nursing home ought to be compliant with local as well as federal policies and planned for user-
friendliness, especially for persons living with disabilities. There will be plenty of open-air
spaces for pastime and recreation.
Medical gear and equipment: Medical divans, mobility assistance, and additional aiding
devices. Monitoring tools for the employees, such as CCTV cameras, will also be required.
Ample supplies of drugs and other medical kits.
Human resources: Competent and empathetic healthcare workers and support staff,
including psychologists, doctors, and nurses, will be sourced. Training courses to keep
employees up to date on the newest care practices are going to be at the top of the agenda at
Serene Haven Nursing Home. Technological infrastructure: According to (Pai et al., 2021), EHR at every level of the
Medicare system facilitates efficient and uninterrupted care to patients. That is why we will
invest in Electronic health record systems (EHR) for well-organized and safe record-keeping.
FINANCIAL OPERATIONS AND RETURN ON INVESTMENT 5
Starting the nursing home involves considerable upfront expenses. I will require funds to cover
initial operating expenses such as staff salaries, utilities, and supplies before the establishment
becomes profitable. I will secure a construction or real estate loan facility from a financial
institution to purchase land or build and renovate nursing home structures.
Both debt and equity have their pros and cons, and the preference between the two is
dependent on your risk tolerance, financial goals, and overall business strategy. I opted to use
debt rather than equity to finance the nursing home so that I could take full control of the
business rather than selling a portion of the organization to an investor or private equity firm.
Even though investors provide capital without requiring regular repayment, I prefer being the
final decision-maker through having complete ownership and control of the business. That
notwithstanding, 20 percent of the starting capital for the nursing home will be from my savings,
while the rest will be financed through debt.
Debt-to-equity ratio illustrates how much liability an organization has in comparison to
its assets (Shopify, 2022). For Serene Haven's nursing home business, the debt ratio will vary
based on its capital structure, financial management strategy, and industry norms. Generally, as a
businessman, I prefer a lower debt ratio, considering it is less risky, as it suggests that the
company will have a lower level of debt relative to its equity. I want to increase my returns, but I
also want to avoid putting the business in financial jeopardy.
The organization's cash flow statement will be a key financial document that will provide
insights into Serene Haven's liquidity, operational effectiveness, and the organization’s capability
to meet its financial commitments. The statement will give me all the necessary information
regarding cash flow in three parts: operating, investing, and funding activities.
FINANCIAL OPERATIONS AND RETURN ON INVESTMENT 6
The anticipated operational expenses that I will incur when running Serene Haven
Nursing Home may include salaries and remuneration for nurses, healthcare workers, and
administrative personnel. Medical supplies like medications. Utilities like electricity, water,
heating, and cooling. Standard maintenance and upkeep for the building will also be an added
expense. Liability insurance to shield the business against possible legal claims is as well an
expense. Last but not least, miscellaneous expenditures may come up, including unanticipated
everyday overheads. Serene Haven Nursing Home will generate revenue from the residents or their families
directly paying for the services provided by the nursing home. This often includes
accommodation, healthcare, and other services. Income streams for nursing homes are subject to
different regulations and oversight at both federal and state levels. Compliance with healthcare
regulations, licensing requirements, and top-notch standards is fundamental to maintaining
eligibility for government compensation programs such as Medicare and Medicaid.
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
FINANCIAL OPERATIONS AND RETURN ON INVESTMENT 7
References
Bates, D. W., & Singh, H. (2018). Two decades since To Err is Human: An assessment of
progress and emerging priorities in patient safety. Health Affairs, 37(11), 1736-1743.
Pai, M. M., Ganiga, R., Pai, R. M., & Sinha, R. K. (2021). Standard electronic health record
(EHR) framework for the Indian healthcare system. Health Services and Outcomes
Research Methodology, 21(3), 339–362.
Shopify. (2022). What Is Debt-to-Equity Ratio? Definition and Guide.
https://www.shopify.com/blog/what-is-debt-to-equity-ratio#:~:text=The%20debt%2Dto
%2Dequity%20ratio,harder%20time%20covering%20its%20liabilities.
Related Documents
Recommended textbooks for you

Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Recommended textbooks for you
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning

Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning