mba540module5milestone2

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Jan 9, 2024

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External Environment al Analysis Tod Daniels MBA 540 Module 5 Milestone 2 Prof Ryan Allison 10-22-23

Competition 2 • HQ: Memphis, TN • 2022 Revenue: $93.51 billion USD • Operates in more that 220 countries with over 520,000 employees • Services • Logistics • Office • Digital Solutions • E-Commerce • HQ: Bonn, Germany • 2022 Revenue: 94.4 billion euros • Operates in over 220 countries with over 600,000 employees • Services • Logistics • Supply Chain • E-Commerce

Competitive Advantages • Global Network • Brand Recognition • Diverse Services • Advanced Technology 3

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Porter’s Five Forces: Rivalry 4 • Key Competition • Brand Loyalty • Locations Rating: High

Porter’s Five Forces: Buyer Power • Volume • Discounts • Ease of Use • Customer friendly website • Customer loyalty • Brand loyalty • Familiarity • Past experiences with competition 5 Rating: Low

Porter’s Five Forces: Supplier Power • Supplier field • Many services= many vendors • External Factors • Fuel • Politics 6 Rating: Low

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Porter’s Five Forces: New Entrants 7 Rating: Low • Large start up cost. • Must partner with an established company with established infrastructure

Porter’s Five Forces: Substitutes • Outdated Practices • Slower delivery • Uber • Local shipping 8 Rating: Low

Area of Opportunity HEALTHCARE • 2022 acquisition of BOMI Group • Recent announcement of MNX acquisition 9

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HEALTHCAR E • Expected revenue in 2023 : $10 billion • Global footprint through acquisitions • More profitable • Manufacture to Pharmacy 10

Citation s 11 Burman, H. (2023, February 23). What is UPS’s competitive advantage (moat)? Value Investors Central. https://valueinvestorscentral.com/what-is-upss-competitive-advantage-moat/ Deutsche Post DHL Group’s revenue by region 2022 . Statista. (2023, September 5). https://www.statista.com/statistics/316336/revenue-of-deutsche-post-dhl-by- region/#:~:text=In%202022.,largest%20postal%20and%20logistics%20group. Garland, M. (2023a, March 6). Amazon pulls back from UPS as it builds out Logistics Empire . Retail Dive. https://www.retaildive.com/news/ups-amazon-reduce-delivery-volume-revenue- ties-2023/644199/ Home > company overview > overview of services . FedEx. (2023). https://investors.fedex.com/company-overview/overview- of-services/default.aspx Placek, M. (2023, August 29). Fedex’s revenue 2022 . Statista. https://www.statista.com/statistics/267501/revenue-of-fedex/ William B. Cassidy, S. E. (2023, January 31). UPS to sharpen focus on “smart” technology in “bumpy” 2023 . Journal of Commerce. https://www.joc.com/article/ups-sharpen-focus-smart-technology-bumpy-2023_20230131.html Ups. (2022, November 16). UPS completes acquisition of Bomi Group Multi-National Healthcare Logistics Provider . GlobeNewswire News Room. https://www.globenewswire.com/en/news- release/2022/11/16/2556810/30428/en/UPS- Completes-Acquisition-of-Bomi-Group-Multi-National- Healthcare-Logistics-Provider.html

Citations Cont. 12 Yuen, M. (2023a, August 8). US retail ecommerce sales will see increasing growth through 2027 . Insider Intelligence. https://www.insiderintelligence.com/content/us-retail-ecommerce-sales- growth-2027

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