m6 final supervision kd

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Jan 9, 2024

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Dimanche 1 Kassandra Dimanche M6 Written Assignment: Final Interview Assignment HUSV-3070-01 Supervision in Human Services 11/30/23 Professor Starker Words: 2,000
Dimanche 2 The person’s current title that I am interviewing is supervisor with a masters in human ser- vices. His name is Rocky Brooks. He has been a supervisor for Intermediate care facility (ICF 1 and ICF 2) for 16 years at Little Flower Family and Children services. Its a private organization in based in Wading River, NY in Suffolk County that fosters care for the unfortunate children in the foster care system and with people with developmental disabilities. Rocky’s leadership style is analogous with transformational and autocratic. Rocky grew up as “army brat” and serve about 7 years in the navy. He maintains a magnetic character as in many staff and people drew near him for advice and respect that way and manner he conducts business and runs his sites. Moreover, because he served, he is very meticulous and orders and the “regs” he would call them. He was a stickler for compliance and in-services. Overall, he fostered many great long- term relationships and he still has my trust and respect still today. He assessed the staff develop- ment and organizational culture as progressive and efficient. The agency works to recruit and foster a diverse workforce. Human services provide a consistent training and hiring cohorts and potential candidates on a monthly basis. Every new employee goes through a 90 day probation- ary period. Furthermore, there are internal hirings from referral programs that work very well. The agency also uses a strong DEI policy to hire people from diverse backgrounds as well. Rocky Brooks is a huge advocate for appraisals and evaluations. He conducts evaluations every 4 months and he does it with he highest objectivity and specificity. He offers encouragement and practical suggestions on job performance and end goals. He focuses on the present moment and is very pro-active in his assessments. The content of the interview was very thought-provoking and informative. He is a big advo- cate of accommodating schedules that fit staffs schedule because he is very fearful of burnout. In the interview the mentioned that the way he discourages burnout is by not allowing people to
Dimanche 3 work doubles in a short time period. He recognizes the motivation for staff to work as many hours to amass funds but he safeguards it by elaborating on the rule and even inserting himself in the schedule to fill in those holes where he’s short-staffed. From the interview that I conducted with Rocky, I learned that he is very goal-oriented and he transfer this energy to his staff as well. He likes to have teachable encounters with his staff. Moreover he awards staff of the month that is attached bi-yearly raises. He is a big advocate of staff elevation into other levels in the agency and overall promotion. Lastly, Rocky is the ulti- mate motivator in my estimation because his staff historically have praises for him and love the way he operates and conducts himself. I believe Rocky Brooks has mastered the art of dealing with people from so many different backgrounds and in the interview he highlighted the social-cultural theory when it comes to con- flict resolution. In the field of family and children services, I have encountered many types of conflict in my 15 year career working for this organization/agency. Most of the conflict I have encountered have been interpersonal conflicts that occur between two or more people due to dif- ferences in values, goals and styles. This type of conflict can get very personal. As a supervisor, Ive seen conflicts end up in physical confrontations, verbal assaults, that often has led to termina- tion and broken relationships etc. Interpersonal conflict is inevitable and I believe that best the- ory to counteract that is a sociocultural theory. The importance of a sociocultural perspective de- velops individuals to look within and see themselves in so many different people. Moreover, the sociocultural theory puts an emphasis on how important it is for developing people to form a connection with the culture of which they are a part of. Interpersonal conflicts arise when differ- ent thoughts, ideas, values and belief systems clash and tension rises. The reason why these con- flicts is because of pent-up anger, stress, frustration and lack of communication. The socio-cul-
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