BSAS 320 Module 8
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Dec 6, 2023
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Reducing Error Through Training and Education
College of Aviation, Embry-Riddle Aeronautical University
BSAS 320: Human Factors in Aviation Safety
Mr. Roger Studenski
Reducing Error Through Training and Education
1
Optimizing human performance and reducing aviation safety errors, particularly within
the "Maintenance and Inspections" safety challenge, highlights the need for training and
education. The aviation industry's maintenance and inspection career field has proven to be very
hazardous. In the air transportation maintenance sector, the rates of workplace injuries and
illnesses are notably high, at 6.7 per 100 full-time workers per year. This rate is higher than in
several other industries, including transportation and warehousing at 4.5 per 100 full-time
workers per year (Bureau of Labor Statistics, 2018).
Learning Objectives
To combat this high number of injuries training and education must be used to optimize
human performance. There are three learning objectives. The first is to identify the hazards and
implement measures to prevent accidents. This objective is the first step to accident prevention.
It teaches maintainers and inspectors to identify and avoid common hazards and some not so
common. The second learning objective is understanding safety procedures and protocols in the
aviation industry. This objective is important because once a hazard has been identified safety
procedures and protocols will need to be applied to extinguish the dangers or work around them
to increase safety and still accomplish the task at hand. Understanding the procedures and
protocols is paramount to increasing safety. The third learning objective is building effective
communication and reporting skills. Using effective communication and reporting skills will
allow inspectors and maintainers to communicate discrepancies in the workplace that put them at
increased risk to upper management. This will give management the opportunity to reduce
workplace hazards that they may not have been aware of.
Once the hazards are eliminated
management will see an increase in maintainer and inspector availability by reducing downtime
due to injury that could have been avoided all along.
2
Content Delivery Design
The content delivery will consist of a combination of training and education components.
Training will be delivered through hands-on sessions, simulations, and utilizing mock aircraft
components to demonstrate proper procedures and identify hazards. Hands-on sessions allow
students to directly engage with aircraft components and maintenance equipment and will focus
on skill development. Simulations will allow the training environment to recreate scenarios,
allowing students to practice tasks and procedures in a controlled environment away from actual
hazards. This method enables students to push into what-if scenarios they may encounter in the
field. Using mock aircraft components or training aids students will really be able to hone skills
and recognize early indications of poor practices. This section will focus on specific maintenance
tasks, such as engine maintenance, electrical system checks, or structural inspections. Students
can perform these tasks under the supervision of a qualified technician or instructor. Training
will be used to develop practical skills that will be used in everyday aviation maintenance work
environments.
The education piece will be delivered through classroom sessions, guest speakers, and
discussions focusing on human factors and the three learning objectives. Classroom sessions will
go over actual regulations, safety standards, human factors in maintenance, and safety culture.
Students will be able to understand the “why” of common practices and will understand the
communication process within the aviation industry. The guest speakers portion enables experts
and experienced professionals to share experiences related to aviation maintenance safety. The
guest speakers can offer wide perspectives and real-world examples that can educate students
outside of simulations and controlled environments. Discussions facilitate critical thinking for
3
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