The premise surrounding nondirect listening behaviors emphasizes creating an open and non-
judgmental space for the clients (Somers-Flanagan & Somers-Flanagan, 2016)
.
This
allows the individual to express themselves without feeling pressured and fosters trust as the listener does not impose their agenda or opinions, allowing the speaker to feel heard as well. However, as all, limitations may be at hand with the nondirect approach, such as, the lack of verbal guidance may lack direction, making it challenging to navigate discussions or assist in problem-solving or even potential misunderstanding and/or misinterpretation.
On the other hand, direct listening behaviors involve more active behaviors, such as providing feedback, guidance, and possibly suggestions (Somers-
Flanagan & Somers-Flanagan, 2016)
. The benefit to the direct approach offers clarity and guidance to the speaker and enables the listener to assist in problem-solving and goal setting by actively engaging in the conversation.
Like the nondirect, the direct approach has some limitations, such as, the risk
of imposing the listener’s perspective or solutions, which may potentially hinder the speaker’s autonomy and limit the speaker’s freedom to express themselves fully.
Basic interviewing methods often include reflective listening, aligning with the core condition of empathy in the person-centered approach. Both approaches also emphasize maintaining a nonjudgmental attitude, allowing a
safe and supportive environment. The media piece, Theories in Action: Person-Centered Training, Dr. Ed Neukrug utilizes person-centered skills, such
as, empathy, unconditional positive regard, and reflective listening. Dr. Neukrug emphasizes the importance on listening to the client created a safe environment, in order for Jose to express himself as creative as possible. Jose
seems to have felt comfortable throughout the session, as Dr. Neukrug validates his feelings. References:
Capella University. (n.d.).
Person Centered Counseling.
Retrieved from Theories in Action Media Clip: https://media.capella.edu/CourseMedia/ces8756/ces8756u02_person/ces875
6u02_person_flvplr_Outerwrapper.asp
. Sommers-Flanagan, J., & Sommers-Flanagan, R. (2016).
Clinical Interviewing
(6th ed.). Wiley Professional Development (P&T).
https://capella.vitalsource.com/books/9781119365082
