CP - Unit 5 - Discussion

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School

Purdue Global University *

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Course

CS212

Subject

Communications

Date

Feb 20, 2024

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docx

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Uploaded by CountMinkPerson1048

Topic 1: Effective Communication Using the results from the self-evaluation on presentation skills , discuss strategies for effective communication. What area would you like to strengthen? How can you use the results to promote effective communication in your chosen career? Topic 2: PG Library Research Research the PG Library for an article on effective communication techniques that can be used in professional presentations. Include the link to the article. Discuss ways to professionally communicate in online settings. What is one area you need to improve? What steps can you take to strengthen professional presentations? I received a score of 78 for the self-evaluation. I am considered above average but could improve in some areas. In selecting my responses, I was immediately drawn to some strategies. These were strategies that I could quickly identify as being absent, or minimal, from my presentation planning process. I am driven by the feelings or nervousness and anxiety; those typically fuel me. Couple that with my outgoing personality, I often feel prepared. This evaluation provided a grounding moment for me. There is absolutely an opportunity for me to rehearse my presentation in advance of presenting. I am also lacking the overview of contents covered to close out the presentation. In my role as a Customer Service Manager, I am often presenting new processes. It would be beneficial to my audience to end the presentation ensuring they could now successfully meet/understand the objectives of the meeting. There are multiple techniques that can be leveraged in professional presentations. Understanding the impact of an ineffective presentation can position you for greater success in online settings. It is critical to understand your audience prior to choosing the information being shared. You must be careful not to overload the audience. You should also be attentive to your delivery to ensure you are speaking to be heard and understood (Chan, J.F., 1999). One step I can take to improve professional presentations is in the planning process. This should include running through the presentation to confirm timing as well as confirming the technology being used is free from issues. These adjustments can drive a successful presentation that demonstrates I value my audience’s time. References Chan, J. F. (1999). Presentation Success : How to Plan, Prepare, and Deliver Effective Presentations . AMA Self-Study. https://eds-s-ebscohost-com.libauth.purdueglobal.edu/eds/detail/detail?

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