angelica191123Week 1 - Friday Trainer Led e-Learning Task (4)

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Keystone College *

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535

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Communications

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Feb 20, 2024

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docx

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Uploaded by SuperHumanScience13441

Manage Project Information & Communication BSBPMG535 Week 1 - Friday e-Learning Task – 17.11.2023 Case Study: Project Communication Assessment Introduction: You are a project manager for a large software development project. The project involves developing a new mobile application for a client within a tight deadline. Effective communication plays a crucial role in the success of this project. In this case study, you will explore project manager communication responsibilities and the importance of communication skills in a project. Case Study Scenario : As the project manager, you are responsible for overseeing the entire project and ensuring smooth communication among team members, stakeholders, and the client. Your team consists of developers, designers, testers, and other specialists, each with their own responsibilities and tasks. The client has specific requirements and expectations for the application, which need to be understood and fulfilled. Questions: 1. As the project manager, what are your primary communication responsibilities throughout the project lifecycle? 2. How would you communicate project progress to stakeholders and keep them informed about any changes or challenges? 3. Describe the role of active listening in project communication. How would you ensure that team members and stakeholders feel heard and understood during project discussions and meetings? 4. Discuss the potential communication challenges that may arise during the project and how you would address them. Provide examples of situations where miscommunication or lack of communication could impact the project's outcome. 5. In what ways can poor communication negatively impact a project's success? Discuss the potential consequences of ineffective communication within a project team. 6. What strategies would you employ to resolve conflicts or misunderstandings that arise due to miscommunication within the project team or with stakeholders? Provide examples of how you would handle such situations effectively. -- Analysing the case study scenario and addressing the assessment questions will help you develop a comprehensive understanding of project communication and its significance in managing projects. Good luck with your Friday Task!

Manage Project Information & Communication BSBPMG535 1. Primary Communication Responsibilities:  Clearly define project objectives.  Develop a communication plan.  Coordinate team activities.  Regularly engage with the client.  Resolve communication issues promptly. 2. Communicating Project Progress:  Provide regular status updates.  Be transparent about challenges.  Use project management tools for real-time tracking. 3. Role of Active Listening:  Demonstrate empathy.  Seek clarification when needed.  Establish a feedback loop. 4. Communication Challenges and Solutions:  Example: Misunderstood client requirements.  Solution: Conduct regular feedback sessions, use prototypes, and document requirements thoroughly. 5. Impact of Poor Communication:  Project delays.  Quality issues.  Stakeholder disengagement. 6. Conflict Resolution Strategies:  Example: Team member disagreement.  Solution: Facilitate a constructive discussion, find common ground, and adjust roles if necessary.

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