apearson_mod1writtenassignment_021024

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School

Rasmussen College, Florida *

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1002

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Communications

Date

Feb 20, 2024

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docx

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Uploaded by JusticeRhinoceros3609

Module 1 Written Assignment – Into to Communication For this assignment, think back of a time where you think you used the wrong channel to convey a message to someone in your life. Examples could be sending a text message to break up with someone, or emailing a boss when in both situations you should have talked to them face to face. In a 2-page paper, written using appropriate spelling/grammar, address the items below. Remember to be descriptive, and use as much detail in your examples as possible. 1. Describe the relationship you have/had with the person in the interaction. 2. Explain which channel you used initially and why you think it was the wrong means to communicate with them. 3. Explain which channel would have been better for the situation and why you think it would have been more effective. Communication plays a vital role in both our personal and professional life. However, there are instances in which we choose an inappropriate medium by mistake, leading to misinterpretations, strained relationships, and missed opportunities for fruitful communication. This essay will address a particular situation where I used an ineffective channel to connect with a person in my life, examine the relationship I had with them, provide an explanation for my decision, and offer a better one. The incident I shall talk about involved Sarah, a good friend I had known for a lot of years. Our friendship was based on mutual respect, trust, and common interests. We confided in each other often, looking to each other for support and direction through a range of life situations. Our main form of communication had been face-to-face, which allowed for a greater level of understanding and emotional bonding.

Unfortunately, I texted Sarah about a delicate subject when I was going through a difficult time personally. I made this decision because I didn't want to have a possibly contentious conversation and because I thought writing a message would help me communicate my ideas more effectively. But looking back, I see that this was a bad channel decision for a number of reasons. First, text messages lack nonverbal clues like tone of voice and body expression. These elements are crucial for effectively communicating emotions and preventing miscommunications. By using written words alone, I was unable to give Sarah the full context and emotional clues she needed to understand my point of view. Moreover, people often interpret instant messages differently depending on their mental state, personal experiences, and social background. I failed to anticipate Sarah's immediate response and did not make myself clear, thus I left the potential for misinterpretation, which could have strained our connection. Generally speaking, a face-to-face conversation would have been a far more fruitful avenue for the situation I brought up with Sarah. If I had spoken with you directly, I may have profited from the advantages of real-time engagement. A face-to-face conversation prioritizes prompt feedback and clarification, ensuring complete understanding between the two participants. It promotes empathy, attentive listening, and the ability to recognize and react to nonverbal signs. These

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