cintron aging client
.pdf
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School
La Roche College *
*We aren’t endorsed by this school
Course
5101
Subject
Communications
Date
Apr 3, 2024
Type
Pages
3
Uploaded by CommodoreMetalCamel37
Individual Name:
Institution:
Program Type:
Kelsey Cintron
La Roche U ELMS
Other
Time Use and Score
Date/Time
Time
Score
Video Interaction: Aging client
1/29/2024 12:18:35 PM
22 min
90%
Module Report
The Communicator 2.0
Video Interaction: Aging client
Tutorial:
Module:
Stage 1 (1 of 2 Correct)
Scenario
Case management nurse Darcy and student nurse Jamie are visiting with Mr. and Mrs. Silver.
Character
Nina Stein
Selected Option/ Result
"Tell me what is concerning you most."
Result:
Correct
Rationale
Open-ended questions are a therapeutic communication technique because they allow the client to direct the conversation and verbalize related thoughts and concerns.
Character
Steve Silver
Selected Option/ Result
"It will be okay. I will read the information to you."
Result:
Incorrect
Rationale
False reassurance is a nontherapeutic communication technique because it discourages open communication, blocks the client's ability to express feelings, and is not based on facts.
Stage 2 (2 of 2 Correct)
Scenario
Case management nurse Darcy is meeting with healthcare team members regarding Mr. and Mrs. Silver
’
s transfer to the skilled unit.
Character
AP Trudy
Selected Option/ Result
"We need to involve their daughter in all decisions about their care, so could you go invite her to meet with us?"
Result:
Correct
Rationale
Assertive communication is an effective style of interpersonal communication because the nurse uses a combination of honesty and tactfulness to ensure the rights of self and others.
Report Created on: 1/29/2024 12:41 PM EST
REP_NTIndv_CommModuleReport_1_0
Page 1 of 3
Character
Student nurse Jamie
Selected Option/ Result
"We need to continue to remind Mrs. Silver of the move."
Result:
Correct
Rationale
Assertive communication is an effective style of interpersonal communication because the nurse uses a combination of honesty and tactfulness to ensure the rights of self and others.
Stage 3 (2 of 2 Correct)
Scenario
Nurse Darcy is discussing Mr. Silver and Nina
’
s concerns about the transfer.
Character
Nina Stein
Selected Option/ Result
"You
’
re telling me that you feel your mother
’
s behavior is a result of the transfer?"
Result:
Correct
Rationale
Paraphrasing is a therapeutic communication technique because it allows the nurse to restate information provided by the client to determine whether or not the communication is mutually understood.
Character
Steve Silver
Selected Option/ Result
"When did she start acting differently?"
Result:
Correct
Rationale
Focused questions are a therapeutic communication technique because they allow the nurse to clarify a message, collect data, encourage feedback, and confirm the client
’
s ideas and beliefs.
Stage 4 (2 of 2 Correct)
Scenario
Mr. and Mrs. Silver are not receiving the requested foods in the skilled facility.
Character
Aide Tim
Selected Option/ Result
"I
’
ll meet with the dietitian to discuss this issue."
Result:
Correct
Rationale
Assertive communication is an effective style of interpersonal communication because the nurse uses a combination of honesty and tactfulness to ensure the rights of self and others.
Character
Steve Silver
Selected Option/ Result
"Tell us more about the foods that are appropriate for your diet."
Result:
Correct
Rationale
Open-ended questions are a therapeutic communication technique because they allow the client to direct the conversation and verbalize related thoughts and concerns.
Report Created on: 1/29/2024 12:41 PM EST
REP_NTIndv_CommModuleReport_1_0
Page 2 of 3
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