ch 3 OB quiz

1. ________ is the extent to which people like, respect, and are satisfied with themselves. - Self-esteem 2. Scenario A Freja is an engineer at an architectural firm. She is very proud of this fact and often defines herself in terms of her work to family and friends. She is very skilled at her job and confident in that fact, but often has trouble adapting to changing job duties and environmental conditions. Most likely, Freja has - Low complexity 3. Someone with an internal locus of control would most likely believe the events in their life are due mainly to - Personal abilities 4. ________ affects the perceptual process because employees are more likely to remember information that is consistent with their self- concept and nonconsciously screen out information (particularly negative information) that seems inconsistent with it. - Self-verification 5. Arturo scans the work area and notices that the room is silent and several coworkers are hunched in front of their computers, typing quickly or frowning at their screen, so he infers that the team is under pressure . He is trying to make sense of the scene using - Perception 6. When information is received through the senses , ________ help(s) us store information in memory . - Emotional markers 7. Generally, the brands placed on the eye-level shelves of supermarkets receive greater attention than those on the lower shelves. This is an example of - Selective attention 8. Which of the following concepts is most closely linked to discriminatory attitudes and behaviors? - Stereotyping 9. Savita is presenting at an important department meeting. After she presents her ideas, everyone remains silent. Savita assumes that the silence indicates agreement. Which perceptual error explains Savita’s conclusion? - False-consensus effect 10. The ________ process involves deciding whether an observed behavior or event is caused mainly by the person or by the environment . - Attribution 11. You are more likely to make a(n) ________ about someone’s poor performance if you have also observed the person performing a task