Midterm Test Review

BUS 207 Midterm Review Chapters 1-10 Chapter 4 – Self-Management  What Is Self-Management?  What is Emotional Intelligence?  Five Components of EQ  Benefits of Emotional Intelligence  Strategies for Increasing EQ  Time Management  Importance of Time Management  Strategies for Time Management  Stress Management; Importance  Sources of Stress  Strategies for Stress Management  Organizational Responses to Stress:  Individual Responses to Stress  Overcoming Fear of Failure Chapter 5 – Understanding and Working with Diverse Others  What is Diversity?  Valuing and Managing Diversity  Why is Diversity Important?  Positive Organizational Outcome of Diversity  Changing Aspects of the Workforce  Individual Diversity Strategies  How to Gain Awareness  Organizational Diversity Strategies  Common approaches to DEI  Barriers to Accepting Diversity  Gender Diversity  Generational Diversity  Cross-Cultural Diversity  5 Dimensions of Cross-Cultural Differences  Strategies for Addressing Cross- Cultural Issues  Managing Organizational Diversity Chapter 6 – Listening and Nonverbal Communication  What is Listening?  Why is Listening Important?  Types of listening  Benefits of Active Listening  Active Listening and Organizations  Barriers to Effective Listening  Dealing with Anger and Emotion  Active Listening Strategies  What is Nonverbal Communication?  Why is Nonverbal Communication Important?  Benefits of Nonverbal Communication  Nonverbal Communication Components  Barriers to Effective Nonverbal Communication  Nonverbal Communication Strategies