IST341_syllabus_spring22(2)

UNDERGRADUATE COURSE SYLLABUS “Human Centered Design, IST 341” 3 should be submitted to our course BB. Students can also check grades and progress via BB. Laptop and Cell Phone Use inside Classroom. Laptops and cell phones in class are prohibited until and unless directed by the professor. Unauthorized use of laptops and cell phones will result in lost points in your attendance and participation scores. This is to ensure that you are providing your full attention during lectures and discussions in class, and that your laptops/cell phones do not distract the professor and the fellow classmates around you. If you feel strongly that you have to use your laptop/cell phone in class and it is for purposes of learning this topic, you must submit a formal, written request, to the professor via e-mail. If students use technology without making this request, this will negatively impact final course participation grades. Communication outside the Classroom. The majority of course related communications (online discussions, queries on assignments, etc.) will occur within the BB. Important announcements will be made inside BB. Students are thus required to check BB on a regular basis. Failure to receive announcements cannot be used as an excuse for not being informed. Moreover, BB e-mail messages also produce an e-mail which is sent to the course list-serv. The professor welcomes e-mail sent to his Syracuse University e-mail address: echeon@syr.edu Due to many other roles and tasks the professor has, please do not expect an immediate response to your email messages. However, in ordinary circumstances, it is expected that the professor will respond within 24 hours. To facilitate bookkeeping and to make class discourse easier to follow, please do the following when sending a message either to the professor: • Always begin your message with “ IST 341 :”, and include a meaningful subject heading for your message indicating what your e-mail is about. • Importantly, if you do not use IST 341 in your e-mail header, I will not respond. Social Media Policy . The course instructor, like many of you, is an avid social media user. She is more than happy to add you all on various social media sites, e.g. Facebook and Twitter, however, she will NOT accept or approve requests until after the Semester is over and grades are in the system. Grading: Your final grade is determined by your performance on the items in the table below. Two individual assessments (#1, 6) and four team based assessments (#2,3,4, and 5) will be conducted throughout the course. You will also engage in a number of in-class exercises, and these will go towards your participation grade. The following will negatively affect your participation score: (1) not attending class, (2) being present but remaining silent, (3) using electronic devices without approval, and (4) unresolved collaboration and coordination issues amongst team members. Importantly, your participation grade is based on the professor's subjective judgments on whether you have prepared for each class and how much of a contribution you have made to class discussions and activities, presentations, and group work.

UNDERGRADUATE COURSE SYLLABUS “Human Centered Design, IST 341” 6 track of participation, and irregular/rare participation will negatively impact your overall participation score. • Reading quizzes . In order to ensure that all students have completed the reading any given week, the instructor reserves the right to conduct reading quizzes at random. I will not indicate the days when these quizzes will be administered as a way of ensuring that students are keeping up with the reading. • In-class activities. At various points throughout the semester, we will engage in activities to help re-enforce concepts introduced through readings and lecture. Students will be asked to turn these in at the end of any given activity, and although these deliverables will not be graded for content, they will be used as another medium through which I can evaluate course participation. Online discussion in BB . Attendance and participation also include activities in BB. Here are some general guidelines in posting to discussion boards: • Be respectful and considerate. The tone of your messages should be similar to the tone you would use in a classroom discussion, and should be placed in the appropriate forum. • If you present an opinion, also present some support from the readings or from other sources you have discovered, or a logical argument from commonly accepted beliefs. Part of the educational experience is to help you learn how to present information with support and not just say “Well, I think that...”. This also applies to agreeing with someone; the statement “I agree” should be presented with facts or information that you are bringing to the discussion. • When discussing a point from a previous post, copy and paste the appropriate points into your message (you can just post the portion you need for the discussion) to provide the context for others to follow. The typical symbol for showing a quote is > before the line. • If you start a new topic, then start a new discussion instead of staying within an existing discussion thread. Late assignment policy . Some of the assignments will be discussed in classes after assignments are due. Most assignments will help build a base for future assignments and the team project. Thus all assignments should be turned in on time as specified. An overdue assignment will get a penalty of 10% for every day it is late. Importantly, if an assignment is turned in late, it will be graded along with the subsequent assignment. Re-grading requests (NOTE: THIS IS NOT RESUBMITTING) . The grade for each assignment is recorded in BB when the assignment is returned to the student. If a student is in disagreement with the professor’s grading, it is the student's responsibility to ask questions or request re-grading within five business days from the time the assignment is returned. No re-grading requests will be accepted after the five business day period. Absence policy. Please arrange to meet and/or work with the professor if you anticipate class

UNDERGRADUATE COURSE SYLLABUS “Human Centered Design, IST 341” 9 Week Dates Topic Required Reading 5 02/22 02/24 Design Methods for Uncovering User Needs Part II–Interviews, Dairy studies, and more. Gould, John D. "How to design usable systems (excerpt)." Readings in Human– Computer Interaction . 1995. 93- 121. 6 03/01 03/03 Design Methods for Uncovering User Needs Part III -- Surveys and Focus Groups 7 03/08 03/10 Participatory Design (Questioning the assumption of who designs) Kensing, Finn, and Jeanette Blomberg. "Participatory design: Issues and concerns." Computer Supported Cooperative Work (CSCW) 7.3-4 (1998): 167-185. 8 Spring BREAK – NO CLASS! 9 03/22 03/24 Synthesize and Analyze User Data -Grounded Theory, Cart Sorting, and Affinity Diagramming 10 03/29 03/31 Prototyping/ Prototyping Methods Weiser, Mark. "The Computer for the 21 st Century." Scientific american 265.3 (1991): 94-105. 11 04/05 04/07 Methods for Evaluating Interface – Experimental Design and Think-a-Loud Expert Evaluation Techniques – Cognitive Walkthroughs and Heuristic Evaluations 12 04/12 04/14 Designing for Organizations – Computer Supported Cooperative Work (CSCW) Readings: TBA Optional: Dourish, Paul, and Victoria Bellotti. "Awareness and coordination in shared workspaces." Proceedings of the

UNDERGRADUATE COURSE SYLLABUS “Human Centered Design, IST 341” 12 to your inclusion and full participation in this course. I invite any student to meet with me to discuss strategies and/or accommodations (academic adjustments) that may be essential to your success and to collaborate with the Center for Disability Resources (CDR) in this process. If you would like to discuss disability-accommodations or register with CDR, please visit Center for Disability Resources. Please call (315) 443-4498 or email disabilityresources@syr.edu for more detailed information. CDR is responsible for coordinating disability-related academic accommodations and will work with the student to develop an access plan. Since academic accommodations may require early planning and generally are not provided retroactively, please contact CDR as soon as possible to begin this process. https://disabilityresources.syr.edu/ Academic Integrity Policy Syracuse University’s Academic Integrity Policy reflects the high value that we, as a university community, place on honesty in academic work. The policy defines our expectations for academic honesty and holds students accountable for the integrity of all work they submit. Students should understand that it is their responsibility to learn about course-specific expectations, as well as about university-wide academic integrity expectations. The policy governs appropriate citation and use of sources, the integrity of work submitted in exams and assignments, and the veracity of signatures on attendance sheets and other verification of participation in class activities. The policy also prohibits students from submitting the same work in more than one class without receiving written authorization in advance from both instructors. Under the policy, students found in violation are subject to grade sanctions determined by the course instructor and non-grade sanctions determined by the School or College where the course is offered as described in the Violation and Sanction Classification Rubric. SU students are required to read an online summary of the University’s academic integrity expectations and provide an electronic signature agreeing to abide by them twice a year during pre-term check-in on MySlice. Course Evaluations At the end of the term, the iSchool will ask you to share course feedback through EvaluationKIT [https://coursefeedback.syr.edu]. Log in to EvaluationKIT using your NetID and password. Please take the time to share your feedback about this course and your experience in it; all ratings and comments are completely anonymous. The iSchool carefully reviews your feedback. Our instructors use this feedback to fine tune course delivery and instruction; our professors of record use this feedback to fine tune course content and assignments. All feedback is factored into iSchool decisions about course, program and instructor development. Use of Blackboard This course involves the use of Syracuse University’s Blackboard system as an online tool. The environment is composed of a number of elements that will help you be successful in both your current coursework and your lifelong learning opportunities. To access Blackboard , [ http://blackboard.syr.edu] use your Syracuse University NetID & Password. This specific course will appear in your course list. To search for answers to your Blackboard questions, visit the Answers self-help knowledge [ https://answers.syr.edu/display/blackboard01/Blackboard ] . If you have problems logging in or need