BSBTWK502- Geeta Dhillon

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Unit Code BSBTWK502 Unit Name Manage Team effectiveness Name of the Document Student Assessment Guide

Knowledge Assessment Complete the table below about group dynamics: a. Identify the two ways that group dynamics affect team performance b. In your own words, explain how each way identified impacts team performance Responses must be in 50 words or more. Ways Group Dynamics Affect Team Performance How Group Dynamics Impacts Team Performance i. Communication and collaboration Effective group dynamics foster open communication and collaboration among team members. ii. Conflict resolution and cohesion Positive group dynamics promote efficient conflict resolution and team cohesion. Identify at least two methods that can be used to communicate with team members to establish team activities. a. Conducting regular team meetings is a fundamental method to communicate and establish team activities. b. Utilizing digital collaboration tools, such as project management software, communication platforms, and shared documents, is another effective method. AUSTRALIAN ENGINEERING COLLEGE PTY LTD t/a AUSTRALIAN ENGINEERING COLLEGE Suite 1, Level 5, 398 Lonsdale Street, Melbourne VIC 3000 E: info@aecollege.vic.edu.au W: www.aecollege. vic.edu.au

Complete the table below about strategies to support achievement of desired outcomes: a. Identify at least one strategy to support each outcome provided b. In your own words, explain how each strategy identified allows a team leader to support their team to achieve the outcome provided Responses must be in 50 words or more. Outcome Strategy How the Strategy Supports the Achievement of Each Outcome i. Cohesion among team members Team-building activities, this strategy allows team members to connect on a personal level, building trust and understanding. Its support cohesion by creating opportunities for team members to interact outside of formal work settings. ii. Team member’s participation in tasks Team member’s participation in tasks, clearly defining team goals and individual roles ensures everyone understands their responsibilities. Clear goal setting and role definition ensure that each team member understands their specific contributions and responsibilities. iii. Team member’s performance Team member’s performance, providing consistent feedback and coaching sessions allows a team leader to guide and support individual team members. Regular feedback and coaching provide team member with valuable insights into their performance. AUSTRALIAN ENGINEERING COLLEGE PTY LTD t/a AUSTRALIAN ENGINEERING COLLEGE Suite 1, Level 5, 398 Lonsdale Street, Melbourne VIC 3000 E: info@aecollege.com.au W.www.aecollege.com.au

Complete the table below about strategies to gain consensus in a team: a. Identify at least two strategies for gaining consensus in a team b. In your own words, explain how each strategy can be used to gain consensus Responses must be in 50 words or more. Strategy for Gaining Consensus How Each Strategy Can be Used to Gain Consensus i. Active listening and acknowledgment Active listening involves fully understanding other’s perspectives. ii. Facilitated discussions and compromise This strategy ensures all perspectives are heard, and the mediator helps the team find common ground. Complete the table below about strategies to resolve issues: a. Identify at least two strategies that can be used to resolve issues between team members b. In your own words, briefly explain how each strategy that can be used to resolve issues Responses must be in 50 words or more. Strategy for Resolving Issues How Each Strategy Can be Used to Resolve Issues i. Open communication and active listening Open communication involves expressing concerns transparently, while active listening ensures understanding. ii. Mediation and conflict resolution training Mediation, facilitated by a neutral third party, can help team members navigate conflicts. AUSTRALIAN ENGINEERING COLLEGE PTY LTD t/a AUSTRALIAN ENGINEERING COLLEGE Suite 1, Level 5, 398 Lonsdale Street, Melbourne VIC 3000 E: info@aecollege.vic.edu.au W: www.aecollege. vic.edu.au

Practical Assessment The Practical Assessment is a set of tasks that must be completed in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry. To be assessed for this unit of competency, you must demonstrate your skills and knowledge to lead teams in the workplace and to actively engage with the management of the organisation. The Practical Assessments in this workbook include: 1. Workplace Assessment A series of tasks assessing the candidate’s practical knowledge and skills relevant to the unit of competency. This includes the candidate completing workplace documents or similar as evidence of competent performance. 2. Workplace Practical Observation A set of assessment tasks where the candidate must demonstrate practical skills relevant to the unit of competency. These skills are to be demonstrated while being observed by the assessor. IMPORTANT!  All signatures/initials in your submissions, including yours, must be handwritten and dated. Submissions with signatures/initials must be scanned.  The supervisor/observer who completes and signs your evidence submissions must provide their real name, contact number, and email address for your assessor’s reference.  Should you encounter issue or concerns regarding your assessment, contact your assessor. AUSTRALIAN ENGINEERING COLLEGE PTY LTD t/a AUSTRALIAN ENGINEERING COLLEGE Suite 1, Level 5, 398 Lonsdale Street, Melbourne VIC 3000 E: info@aecollege.com.au W.www.aecollege.com.au

Workplace Assessment Case Study Introduction: The construction of a new highway connecting two major cities is a complex and time-sensitive project. It requires the collaboration of various professionals, including engineers, architects, surveyors, equipment operators, and laborers. The project duration is estimated to be two years. To ensure successful completion of the project, a team performance plan will be developed, outlining the goals, objectives, roles, and responsibilities of each team member, as well as strategies for communication, collaboration, and performance measurement. 1. Project Goal: The goal of the project is to construct a new highway spanning a distance of 100 kilometres, connecting two major cities, within a duration of two years. The project aims to improve transportation infrastructure, enhance connectivity, and promote economic growth in the region. 2. Objectives: a. Complete the highway construction within the specified timeframe, ensuring all quality and safety standards are met. b. Foster effective communication and collaboration among team members to facilitate smooth project execution. c. Enhance team cohesion and morale to promote a positive working environment. d. Continuously monitor and measure team performance to ensure project milestones are achieved. 3. Roles and Responsibilities: a. Project Manager:  Overall project planning, coordination, and management.  Stakeholder engagement and communication.  Resource allocation and management.  Monitoring project progress and ensuring adherence to timelines. b. Engineers:  Designing and planning the highway route, considering factors such as terrain, environmental impact, and traffic flow.  Conducting feasibility studies and cost estimation.  Ensuring compliance with engineering standards, codes, and regulations.  Overseeing construction activities and quality control. c. Architects:  Designing structures such as bridges, interchanges, and toll plazas.  Collaborating with engineers to integrate architectural design with engineering requirements.  Ensuring architectural compliance with safety and aesthetic standards.  Reviewing and approving construction drawings. d. Surveyors:  Conducting land surveys and geotechnical investigations to gather accurate data for planning and construction.  Providing precise measurements and topographical information.  Assisting engineers and architects in site assessments and resolving design conflicts. e. Equipment Operators:  Operating heavy machinery and equipment required for construction, such as excavators, bulldozers, and asphalt pavers. AUSTRALIAN ENGINEERING COLLEGE PTY LTD t/a AUSTRALIAN ENGINEERING COLLEGE Suite 1, Level 5, 398 Lonsdale Street, Melbourne VIC 3000 E: info@aecollege.vic.edu.au W: www.aecollege. vic.edu.au

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