Agency theory

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Ohio Christian University *

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5060

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Finance

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Feb 20, 2024

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docx

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Principal-Agent Theory FIN5060 Ashlee Frazier
Principal-Agent Theory Principal agent theory is an issue that arises in organizations when two or more people have different agendas on the same issue. Most of the time, these issues arise because the different parties involved are acting with selfish intentions. The principal usually sits in a role of power, such as an owner or shareholder in the company, while the agent is meant to carry out the wants of the principal, such as a manager or employee (CFI, 2023). Principal-agent relationships occur in all kinds of businesses, from basic car services to real estate transactions to corporate jobs. Where the problem arises is when the intentions of the two parties do not match. For example, if a couple goes to a commission-based store to buy a new couch, the sales associate may prioritize making a big sale, while the couple wants to ensure the couch meets their needs. This is a principal-agent problem. Their ideals are not aligned with each other. A way to remedy that would be if the sales associate cared as much about them finding the table they want as he did about his commission. This is an issue that can arise in every form of business, although it might show up in different ways. In the church, it could look like the congregation not wanting to follow through on an idea that the pastor had or the staff wanting to move in a different direction because it would make their jobs easier. All businesses have some sort of principal agency relationships and, because of that, problems can arise. In a publicly traded company, the issue could be between the CEO and shareholders. In a non-profit like a church, it could be between the pastor and church staff. Overall, all companies of any type can experience principal-agency problems (CFI, 2023).  Preventing principal-agency problems One way to manage agency problems is by aligning the goals of all parties involved. In other words, creating a win-win scenario (Vermillion, L. J., Lassar, W. M., &Winsor, R. D., 2002, pp. 166-180). For example, let's say Jan wants to sell their TV and asks their friend, Michael, to help. Both of their goals would be to make the most amount of money possible. However, if Jan
tells Michael that he will make a hundred dollars off of the sale, then he will want to sell it as quickly as possible because he is making the same amount either way, even if that means Jan making less money. Instead, they can align their goals by giving them a percentage of the profits rather than giving a set price of payment. If they were offered a fixed price for selling the television, they would be less motivated to sell it for a higher price compared to earning a percentage. By aligning goals, you can bring motivation to the workers and achieve the principals’ goals.  Another thing that could be useful in managing agency problems is creating valuable incentives (Hodgson, A., 2023). Between agents and principals, incentives can look very different. For a principal, the incentive could be making the most amount of money while an agent could care more about their work environment. In order to incentivize people to work better, a principal could make the work environment more accommodating by doing paid lunches once a week or providing coffee and snacks in a break room. When employees are happy at their job, they are more likely to put in work to help the principal (Pappas, S., 2021). Creating a fair pay for the amount of work done is also an incentive that can help agents perform more closely with the principal’s goals in mind.  A third initiative that a company could implement is performance reviews (Hodgson, A., 2023). This can help to determine the success of an agent and can also help agents understand the goal of the principal. If goals can be effectively communicated and incentivized during performance reviews, an agent may be more likely to work harder. Performance reviews can highlight discrepancies between the agent and principal's goals, potentially resulting in the replacement of the agent with someone who shares the principal's values. Ethical problems There are many ethical problems that could arise when there is a breakdown of the principal-agent relationship. One problem could be principals only hiring friends or people they know who would want to push their own agenda rather than pushing what is best for the
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