10884861_CFMB_AS_v3_Submission2

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School

Bond University *

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Course

MISC

Subject

Finance

Date

Feb 20, 2024

Type

docx

Pages

135

Uploaded by LieutenantOryxPerson981

Written Assignment Certificate IV in Finance and Mortgage Broking (CFMB_AS_v3) Student identification ( student to complete ) Please complete the fields shaded grey. Student number 10884861 Written assignment result ( assessor to complete ) Result — first submission Parts that must be resubmitted See below Result — resubmission (if applicable) Result summary ( assessor to complete ) Section 1: Industry knowledge First submission Resubmission (if required) Task 1 — Key terms Task 2 — The Australian financial market Task 3 — Financial services legislation and industry codes of practice Task 4 — Products and services Section 2: Business skills Task 5 — Effective communication Task 6 — Professional development Task 7 — Customer service Task 8 — Respond and report on complaints Task 9 — Sourcing new clients Task 10 — Professional networks Document classification: Confidential Page 1 of 135 CFMB_AS_v3

Task 11 — Managing information Section 3: The lending process Task 12 — Understanding the client’s needs Task 13 — Developing and presenting solutions Task 14 — Packaging the application to send to the lender Task 15 — Monitor the lending process Section 4: Case studies Task 16 — Case study: Purchasing an owner- occupied home Task 17 — Completing the Fact find Task 18 — Assessing the clients’ situation Task 19 — Presenting borrowing options and potential benefits Task 20 — Supporting the client to settlement Task 21 — Case study: Refinancing a home loan Task 22 — Preparing a Preliminary Assessment Task 23 — Case study: Purchasing an investment property Task 24 — Preparing a loan proposal Task 25 — Loan contracts and security documentation Task 26 — Preparing the loan for settlement Feedback ( assessor to complete ) A very good first attempt in addressing all tasks. Please refer to feedback given when a resubmission task is required. If there is no feedback /comment it should be read as competent. Please refer to your topic notes and case study prior to attempting your resubmission attempt. All the very best . (Please keep your original answers and complete your re-submission answers in a different colour.) Document classification: Confidential Page 2 of 135

Before you begin Read everything in this document before you start your written assignment. About this document This document is the written assignment — half of the overall written and oral assignment. This document includes the following parts: Instructions for completing and submitting this assignment • Section 1: Working in financial services A case study with a series of short-answer questions: – Task 1 — Key terms – Task 2 — Establishing a level of financial knowledge – Task 3 — Financial services legislation and industry codes of practice – Task 4 — Products and services. • Section 2: Business skills – Task 5 — Effective communication – Task 6 — Professional development – Task 7 — Customer service – Task 8 — Respond and report on complaints – Task 9 — Sourcing new clients – Task 10 — Professional networks – Task 11 — Managing information. • Section 3: The lending process A case study with a series of short-answer questions: – Task 12 — Understanding the client’s needs – Task 13 — Developing and presenting solutions – Task 14 — Packaging the application to send to the lender – Task 15 — Monitor the lending process. • Section 4: Case studies – Task 16 — Case study — Purchasing an owner-occupied home – Task 17 — Completing the Fact find – Task 18 — Assessing the clients’ situation – Task 19 — Presenting borrowing options and potential benefits – Task 20 — Supporting the client to settlement – Task 21 — Case study – Refinancing a home loan – Task 22 — Preparing a preliminary assessment – Task 23 — Case study – Purchasing an investment property – Task 24 — Preparing a loan proposal – Task 25 — Loan contracts and security documentation – Task 26 — Preparing the loan for settlement. How to use the study plan We recommend that you use the study plan for this subject to help you manage your time to complete the written assignment within your enrolment period. Your study plan is in the KapLearn subject room. Document classification: Confidential Page 3 of 135

Instructions for completing and submitting this written assignment Saving your work Download this document to your desktop, type your answers in the spaces provided and save your work regularly. • Use the template provided, as other formats will not be accepted for these assignments. • Name your file as follows: StudentNumber_SubjectCode_AS_versionNumber_SubmissionNumber (e.g. 12345678_CFMB_AS_v3_Submission1 ). • Include your student ID on the first page of the written assignment. Before you submit your work, please do a spell check and proofread your work to ensure that everything is clear and unambiguous. Word count The word count shown with each question is indicative only. You will not be penalised for exceeding the suggested word count. Please do not include additional information which is outside the scope of the question. Additional research When completing the ‘Client information collection tools’, assumptions are permitted although they must not be in conflict with the information provided in the Case Studies. All assumptions must be noted. You may be required to conduct your own research in addition to the topic notes provided to source information to answer some of the assignment questions. You may also be required to source additional information from other organisations within the finance industry to find the products or services to meet your client’s requirements, to source indicative interest rates and to calculate any fees and charges that may be applicable. Document classification: Confidential Page 4 of 135

Submitting the written assignment Only Microsoft Office compatible written assignments submitted in the Word template file will be accepted for marking by Kaplan Professional Education. You need to save and submit this entire document. Incomplete written assignments will be returned to you unmarked. Do not remove any sections of the document. Do not save your completed written assignment as a PDF. The maximum file size for the is 20 MB . Once you submit your written assignment for marking you will be unable to make any further changes to it. You are able to submit your written and oral assignment earlier than the deadline if you are confident you have completed all parts and have prepared a quality submission. Please refer to the Assignment submission/resubmission videos in the ‘Assessment’ section of KapLearn under your ‘Assignment Enrolment’ for details on how to submit/resubmit your written assignment. Note: Your written assignment (in Word), oral assignment (in Word) and audio recording must all be submitted together on or before your personal due date. Please check KapLearn for your due date. The written assignment marking process You have 26 weeks from the date of your activation in this subject to submit your completed written assignment. If you reach the end of your initial enrolment period and have been deemed ‘Not yet demonstrated’ in one or more assessment items, then an additional four (4) weeks will be granted, provided you attempted all assessment tasks during the initial enrolment period. Your assessor will mark your assignments and return it to you in the subject room in KapLearn under the . Make a reasonable attempt You must demonstrate that you have made a reasonable attempt to answer all of the questions in your written assignment. Failure to do so will mean that your written assignment will not be accepted for marking; therefore, you will not receive the benefit of feedback on your submission. If you do not meet these requirements, you will be notified. You will then have until your submission deadline to submit your completed written and oral assignment. Document classification: Confidential Page 5 of 135

How your written assignment is graded Written assignment(s) are used to determine your ‘competence’ in demonstrating the required knowledge and/or skills for each subject. As a result, you will be graded as either ‘Demonstrated’ or ‘Not yet demonstrated’. Your assessor will follow the below process when marking your written assignment: • assess your responses to each question, and sub-parts if applicable, and then determine whether you have demonstrated competence in each question • determine if, on a holistic basis, your responses to the questions have demonstrated overall competence. You must be deemed to be demonstrated in all assessment items in order to be awarded the in this subject, including: • all of the exam questions • the written and oral assignment. ‘Not yet demonstrated’ and resubmissions Should sections of your written assignment be marked as ‘Not yet demonstrated’ you will be given an additional opportunity to amend your responses so that you can demonstrate your competency to the required level. You must address the assessor’s feedback in your amended responses. You only need amend those sections where the assessor has determined you are ‘Not yet demonstrated’. Make changes to your original submission. Use a different text colour for any written sections of your resubmission . Your assessor will be in a better position to gauge the quality and nature of your changes. Ensure you leave your first assessor’s comments in your written assignment, so your second assessor can see the instructions that were originally provided for you. Do not change any comments made by a Kaplan assessor. Document classification: Confidential Page 6 of 135

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