1:15PM Sun 2 Jun X = 76%_ - ——-——-————— = au-irn.assessapp.com @- & Communicate and work in health or community services Satisfactory « Attempt 1 - Completed 29/02/2024 08:40 Roa Legaspi v 46 @ 0 = 8. Read the below scenario about Cameron, and answer the questions that follow. You are a new employee at a residential facility for persons with severe learning disabilities and other conditions. You are working with Cameron, one of the residents, when you notice he is tensing his body and has only been responding to you with one-word answers. The responses you are getting from Cameron are unusual and are out of character for him. You ask Cameron if he is okay and ask if there is anything he would like to talk about. Cameron begins to become quite aggravated which escalates to Cameron throwing things around the room. Cameron is putting himself at risk of injury and you are also concerned for your own safety as you are in the room alone with him. B & B (a). Identify the early signs of conflict. * Tensing of his body and only answering one-word answers, which is out of character for Cameron. [ None @ Not Satisfactory J Trainer/Assessor Comments (b). How would you respond in this situation to ensure the safety of yourself and Cameron? * in a calm manner, Asking Cameron to calm down. if he doesn't calm down, moving away from him but still able to see him. calling for supervisor for assistance. After incident, file incident report and contact supervisor. ( None @ Not Satisfactory } Trainer/Assessor Comments 9. There are many different communicative issues that you may experience when providing care to a client. * In the table below, identify two (2) constraints to effective communication and provide strategies as to how you would resolve them. You may need to do your own research.
