Chapter 10 & 11 Questions

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Chapter 10 & 11 Study Questions (True/false 1-7) 1. PTs should have an organized screening & intake process for new clients. True 2. Seeking new customers should take precedence over retaining existing customers according to relationship marketing. False 3. The PAR-Q allows PTS to diagnose heart disease for a client. False 4. Medical clearance for participation in light to moderate intensity physical activity is recommended for someone who has not been previously active but has no known cardiovascular, metabolic, or renal disease nor shows signs or symptoms. False 5. All assessments should be completed on all clients, even if the client expresses concern regarding a particular assessment. False 6. Pre-participation screening should be performed only by medical professionals. False 7. The ACSM preparticipation physical activity screening process is used to reduce the potential for unwanted events during a physical activity program. True 8. What are the components of the initial client contact process? Assess compatibility, goals, scope, style, and schedule If compatible, exchange contact information and determine schedule preferences, and also provide service introduction packet and schedule a time for the initial client consultation appointment If not compatible, refer client to appropriate health and fitness professional 9. How do you ask an open-ended question? Asking an open-ended question is a question that will result in a detailed response rather than a simple yes or no 10. Why is the initial client consultation critical?
Because it will allow the personal trainer to gather and organize critical information about a potential client, and also presents an opportunity to make an impression on the client 11. When faced with the loss of clients, what can be done to minimize client defections in the future? 1. Continually evaluating success 2. Survey departing clients to understand their reasons for leaving 12. The most cost-effective marketing strategy in business is? Word-of-mouth advertising 13. List 2 characteristics about client retention. 1. Active listening 2. Showing empathy 14. What is necessary to consider when identifying a good location for the initial client consult? It is necessary to view the experience through the eyes of a new client and create a hospitable and private environment accordingly 15. What are 3 purposes of the pre-participation screening? 1. To identify those with medical contradictions for performing physical activity 2. To identify those who should participate in a medically supervised physical activity program 3. To identify those who should receive a medical/physical evaluation or exam and clearance prior to performing a physical activity program 16. When using PAR-Q, what are the benefits? - It was found to have a high sensitivity for picking up potential medical conditions that may impact an individual’s exercise responses in older subject - It helps individuals to gauge their own medical readiness to participate in physical activity programs 17. What are the risk factors for cardiovascular disease? Heart failure, heart attack, heart valve disease, heart transplantation, diabetes (Type 1 and 2), renal disease/failure, heart surgery, cardiac catherization, coronary angioplasty, pacemaker/implantable cardiac defibrillator/rhythm disturbance, congenital heart disease 18. Using the ACSM Preparticipation Screening, current physical activity is considered to be within how many previous months? 3 months 19. Vigorous physical activity is great than or equal to what percentage of a client’s functional capacity? 60% 20. What type of health issues require a referral? - Pregnancy/postpartum - Severe obesity - Medical history or risk factors - Previous surgeries or injuries - Pre-existing medical conditions
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