Milestone Two

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Southern New Hampshire University *

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Dec 6, 2023

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1 Running Head: MILESTONE TWO Milestone Two The Florida Department of Corrections (FDC) follows the rehabilitation rational for punishment. This can be seen through the FDC’s Re-Entry subdivision. The mission of this subdivision is “committed to leadership in rehabilitate programs that support the improvement and readiness of lives in our custody” (Florida Department of Corrections, 2019). Programs within this subdivision include education, placement assistance, and employment opportunities (Florida Department of Corrections, 2019). However, assessment of this subdivision is an integral part of maximizing organizational performance. We must determine the organizational assessment strategy that is best to use in the assessment of the Re-Entry subdivision. Reviewing assessment strategies, the appropriate one would be the Institutional and Organizational Assessment Model (IOA Model). The IOA Model views the “performance of an organization as a multidimensional idea, that is, as the balance between the effectiveness, relevance, efficiency, and financial viability of the organization” (Ontario Council of Agencies Serving Immigrants, n.d.). Each of the listed notions in the IOA Model can be assessed in order to draw conclusions and recommendations about the Re-Entry subdivision seen in the FDC. There are variables that should be included in the overall assessment. For example, external environments such as political, social, economic, and stakeholders. Organizational Motivation such as history, missions, and incentives. Organizational performance including efficiency, financial viability and effectiveness. Finally, organizational capacity such as financial, program, and process management (Ontario Council of Agencies Serving Immigrants, n.d.). By examining

2 Milestone Two these variables under the IOA Model, it will allow us to better the overall assessment by taking into consideration different factors that either positively or negatively affect the Re-Entry subdivision. Examining these different variables will allow us to identify if the Re-Entry subdivision is operating as intended. If we find extreme shortfalls within this subdivision, it may be implied that the effectiveness of the program is hindering those being released back into society as productive as the program’s mission is to believe. We must examine the validity of the assessment to ensure a lack of biasness. Valid and reliable data is essential to organizational assessment. With this, it’s critical to justify how the IOA Model will ensure viable and reliable data. One way we can ensure viable and reliable non-bias data is through benchmarking. Benchmarking allows for the “organizational assessment of their efficiency and their performance in relation to the good practices of similar organizations” (Florida Department of Corrections, 2019). Additionally, benchmarking can allow A subdivision such as the Re-Entry subdivision to find areas for improvement ultimately improving the program, allowing inmates to be rehabilitated successfully and return to society as productive members. Measuring the Re- Entry subdivision against other similar subdivisions allows us to find areas FDC is succeeding in and areas that FDC can improve upon. This assists with ensuring valid and reliable data in the performance assessment. Non-Bias data is required in order to complete an organizational assessment. There is valid information that can be examined and considered in the final assessment. For example, looking at re-incarceration rates in Florida can assist in assessing the effectiveness of the Re- Entry subdivision in FDC. However, that alone is not enough to draw conclusions and

3 Milestone Two recommendations. Each year FDC supplies an annual report, which will have reliable statistics about incarceration rates, funding, and spending. Looking at the IOA Model, incarceration rates, funding, and spending can be considered variables that can be included in the final organizational assessment. Finally, analyzing other states correction departments can assist in cross examination and pointing our similarities and differences between the two organizations subdivisions.

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4 Milestone Two Reference: Ontario Council of Agencies Serving Immigrants. (n.d.). Evaluating the Performance of an Organization”. Accessed September 8, 2020. Retrieved from http://dev.orgwise.ca/sites/osi.ocasi.org.stage/files/Evaluating%20the%20Performance %20of%20an%20Organization.pdf International Trade Centre. (n.d.). “Measuring Organizational Performance”. Accessed September 8, 2020. Retrieved from https://www.tisibenchmarking.org/uploadedFiles/Common/Content/Benchmark/HOME/ Benchmarking_Fact-sheet_ENG-big.pdf Florida Department of Corrections. (2019). “Florida Department of Corrections Annual Report Fiscal Year 2018-2019”. Accessed September 8, 2020. Retrieved from http://www.dc.state.fl.us/pub/annual/1819/FDC_AR2018-19.pdf

Milestone Two

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