Case study 1 (Week 6)

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Industrial Engineering

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Feb 20, 2024

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Baljinder Nirmaan Niagara College OPER 1503: Supply Chain Management Professor D r. Hiren Chavda February 18, 2024

Case study 1 (Week 6) 1. What parts of the supply chain are most closely involved with the situation in this case? What is the responsibility of each part in order to maintain a smooth flow of material? In this case study, several parts of the supply chain are involved, and each has its responsibility in maintaining a smooth flow of material: Procurement Managers (Susan, Bill, Kevin) : Procurement managers are responsible for sourcing suppliers, negotiating contracts, and managing supplier relationships. In this case, Susan, Bill, and Kevin are responsible for overseeing the relationship with Foster Technologies. Their responsibility includes ensuring supplier performance meets the company's requirements, addressing any issues that arise, and making decisions regarding supplier retention or replacement. Supplier (Foster Technologies) : Foster Technologies is a key player in the supply chain as they provide materials required for Avion Inc.'s production. Their responsibility includes maintaining quality standards, meeting delivery deadlines, and communicating effectively with Avion Inc. about any challenges or changes that may impact on their ability to fulfill orders. Production Group : The production group within Avion Inc. is responsible for managing the manufacturing process. They determine production volume requirements, scheduling, and material release quantities. In this case, there was a lack of communication between the production group and the

procurement managers regarding changes in production volume and scheduling requirements, which led to issues with the supplier. Materials Management Team : The materials management team is responsible for coordinating the flow of materials within the organization. They are the point of contact for operational issues or inquiries from suppliers. In this case, the materials management team did not effectively communicate changes in production requirements to the supplier or address their inquiries promptly, leading to misunderstandings and disruptions in the supply chain. To maintain a smooth flow of material, each part of the supply chain must fulfill its responsibilities effectively: Procurement Managers : They should regularly monitor supplier performance, communicate effectively with suppliers, address any issues promptly, and make informed decisions regarding supplier selection or replacement. Supplier : Foster Technologies should maintain high-quality standards, adhere to delivery schedules, and communicate openly with Avion Inc. about any challenges or changes that may affect their ability to meet requirements. Production Group : The production group should communicate changes in production volume, scheduling requirements, and material release quantities to the procurement managers and ensure alignment with supplier capabilities. Materials Management Team : The materials management team should act as a liaison between the production group and the supplier, promptly address any inquiries or issues raised by the supplier and ensure effective communication and coordination within the supply chain. Overall , effective communication, collaboration, and proactive management are essential for maintaining a smooth flow of material and resolving issues in the supply chain.

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