CEA#1

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Ohio State University *

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Industrial Engineering

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Dec 6, 2023

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docx

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CEA #1: Supply Chain Complexity Alexander Chen Mobile Robots Leading the Hype Battle with Drones Mobile Robots Leading the Hype Battle with Drones - Supply Chain Management Review (scmr.com) Title: Enhancing Supply Chain Efficiency and Resilience: Amazon's Use of Mobile Robots and Drones One of the biggest e-commerce and logistics corporations in the world, Amazon, has been at the forefront of using innovative technologies in order to improve supply chain operations and reduce risks brought on by supply chain complexity. Mobile robots and drones are two crucial technology that Amazon has carefully incorporated into its supply chain management. This research from the SCMR website aids me in studying how a company might use mobile robots and drones to improve productivity, optimize a supply chain, and manage supply chain risks. Amazon decide to start their Automation of Material Handling within the last three years. Amazon set up thousands of mobile robots in its fulfillment centers for tasks like product picking and transportation. These robots efficiently move shelves and goods, reducing manual labor and enhancing order fulfillment speed. The mobile robots also assist in maintaining real-time inventory accuracy. They track product locations, update stock levels, and help prevent stockouts or overstock situations.In the last sentence of the report, it is mentioned that as companies are looking to further improve their logistics operations, “Rapidly emerging and evolving technologies, like MAO, will enable organizations to leverage heterogeneous fleets of mobile robots to assist with more complex activities, delivering cost savings and productivity benefits.” Addressing Supply Chain Complexity: Drones and mobile robots use advanced algorithms to optimize delivery routes and reduce congestion, minimizing delivery delays caused by traffic or complex logistics. And both technologies generate vast amounts of data, which Amazon uses for predictive analytic and demand forecasting. This helps in proactively managing supply chain complexity. Mitigating Supply Chain Risks: To prevent from supply chain to be redundant. Mobile robots and drones provide redundancy and flexibility in Amazon's supply chain operations. In the event of disruptions, the company can quickly adapt to ensure continuous service. With Mobile

robots and drones a real-time inventory tracking helps Amazon's ability to identify and mitigate supply chain risks related to stockouts or overstock situations. Also because of single system for drones, It provided a faster response times. Which allows Amazon to respond faster to emergencies, delivering essential goods to affected regions. In summary, Amazon has transformed the way it does business through the strategic integration of mobile robots and drones into its supply chain management. Amazon uses these technologies to manage supply chain complexity and reduce supply chain risks. in addition to improving efficiency. These developments highlight how critical it is to use cutting-edge technology in the quest for a more flexible and secure supply chain system.

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