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3.7 Memory Troubleshooting
As you study this section, answer the following questions:
What does a memory error indicate?
What are the symptoms of memory errors? How do you troubleshoot memory problems?
What has happened when the system boots, but the memory count is incorrect?
When might a memory problem manifest itself?
In this section, you will learn to:
Test memory
Troubleshoot memory
Key terms for this section include the following:
Term
De±nition
Memory
errors
Memory errors usually indicate a failing module or discrepancies between new and old
memory.
This section helps you prepare for the following certi±cation exam objectives:
Exam
Objective
TestOut PC Pro
1.1 Select and install PC components
Install memory modules
4.1 Troubleshooting
Troubleshoot system memory
CompTIA 220-
1101
5.2 Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and
power.
Common symptoms
Power-On Self Test (POST) beeps
Sluggish performance
Intermittent shutdown
Application crashes
CompTIA 220-
1102
1.4 Given a scenario, use the appropriate Microsoft 10 Control Panel utility.
Administrative Tools
4.1 Troubleshoot hardware components
Troubleshoot system memory
