OSC 5000- Deliverable #2

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University of Utah *

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5000

Subject

Industrial Engineering

Date

Jan 9, 2024

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docx

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Uploaded by MasterBeaver1930

1. A3/Charter: 2.Value Stream Analysis: Create a process map for the Wholesale Large Format Printing using BPMN notation.Perform analysis of each step/activity and label as: Value-Added (VA), Non- Value Added (NVA), and Necessary Non-Value Added (NNVA). https://lucid.app/lucidchart/3c42afae-4b45-4894-beb4-ca5d1981c91a/edit? viewport_loc=1425%2C-511%2C1579%2C903%2C0_0&invitationId=inv_d1856cb5-9a2e- 4a42-ae7a-454457f46faf SUMMARY This study demonstrated that there are significant obstacles in the way that work is

completed and prioritized in large format printing at wholesale. Its goal is to improve productivity by streamlining processes and prioritizing tasks.To analyze the situation and create a clear plan, we utilized a tool known as A3. By looking closely at the tasks, we found that some things don't help much and actually slow things down. These are the steps we call "Non-Value Added." After speaking with the sales representative and the process person, we discovered that wholesalers serve as middlemen in the majority of sales. This makes communication difficult, particularly in urgent situations, between the production team and customers. This makes it difficult to inspect the product for quality and ensure that it turns out well. An example of this would be a tent for which the print files were insufficiently detailed for large prints. Moreover, designers put more effort into larger orders, which delays smaller projects. The group suggested naming files in a standard manner as a way to resolve confusing names. They added that in order to improve communication and minimize errors, everyone should speak in the same manner. Finally, educating the wholesalers about production methods may streamline the entire process and produce better final goods. The value stream analysis we created, allows you to have a broad understanding of the whole process it takes to complete a wholesale order. We began by pointing out that the client must begin by contacting the wholesales representative. After contacting the wholesaler, the client must view the products that are being offered. Then we go on to the possible outcomes that we could possibly foresee, whether or not the client decides to place an order. Once the order is placed, the client is also required to submit their design to us via a template. Having received this, production of the order begins. After several inspections, such as being sent to print by the production manager and doing a quality inspection, the product is sent to be finalized and boxed to be received by the client. All ‘end’ events that require no more procedures were marked as NVA, such as the step where client decides to leave, and at the very end where shipment is close to arrive to our client. Events we considered to be important such as, the initial connection between the client and wholesaler, were labeled as VA. Things that didn’t add much value, but were necessary in the process such as adding shipping labels to the box and having to be reviewed by the manager first to then be sent to production were labeled as NNVA. In summary, the company wants to do better in large format printing by fixing how tasks are managed.They discovered several processes that are inefficient and slow down the process, such as communication problems and delays in smaller projects. To fix this, they recommend making communication and file naming consistent and teaching the middlemen about the crucial details in making products. This way, the company aims to work more efficiently and make better products in the large format printing business.

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