CIS2

.docx

School

Pennsylvania State University, Lehigh Valley *

*We aren’t endorsed by this school

Course

101

Subject

Information Systems

Date

Dec 6, 2023

Type

docx

Pages

3

Uploaded by nilu127

1. What is system software? - Software used for specific information processing needs, including payroll, customer relationship management, project management, training, and many other needs - Software that controls the application software and manages how the hardware devices work together - Software that controls how the various technology tools work together with the application software - Software that handles contact information, appointments, task lists, and email 2. The leadership has tasked you with helping the company increase efficiencies in their business processes. You know the best way through new IT recommendations. According to the learning resource, which is not part of the business process model? - Expose process detail gradually and in a controlled manner. - Encourage conciseness and accuracy in describing the process model. - Expose all processes in a uncontrolled manner. - Focus attention on the process model interfaces. 3. The MIS department can help organizations determine bottlenecks by identifying outdated and duplicate tasks and lower operational costs. According to the resource, what is the best way to introduce smoothly running business processes? - Creating multiple sources of data with spreadsheets, databases, and word processing files. - Automation - Removing dirty data - Extracting information from internal databases 4. As the CSO (Chief Security Officer), you are setting up a second line of information security defense. According to the learning resource, which is not considered a second line of defense? - Authentication and authorization technologies - Information security policies identify the rules required to maintain information security - Encryption - Network behavior analysis gathers an organization’s computer network traffic patterns to identify unusual or suspicious operations 5. Companies store their information in relational databases, and managers and MIS professionals access these systems to answer operational questions. According to the learning resource, what is the most likely tool that MIS professionals would use to retrieve this information? - Browser web searches - structured query language (SQL) - Macros - query-by-example (QBE) tool
6. You are the IT manager and need to ensure that all departments are following ethical Information Technology Use. Which is the most likely option that will enforce that? - Individuals create and spread viruses that cause trouble for those using and maintaining IT systems. - Individuals copy, use, and distribute software. - Organizations collect, buy, and use information by checking the validity and accuracy of the information. - Employees search organizational databases for sensitive corporate and personal information 7. According to the learning resources, Rapid Application Development (RAD) is an agile application whose primary purpose is what? - Working prototypes of a system - Gates - Finish to start processes - Detailed Planning before moving onto analysis 8. What is a change agent? - Involves establishing a high-level plan of the intended project and determining project goals. - The process of transferring information from a legacy system to a new system. - A person or event that is the catalyst for implementing major changes for a system to meet business changes. - The process of managing changes to the business requirements throughout the project. 9. As a CIO according to the resource "Be the Business," in the chapter "Lead," the “What” CIO," business versus technology, what should the CIO have? - Implement ITIL - CIOs, more than any other executive, have to have an end-to-end view. - Be the business' primary project sponsor - Know your technologies and be able to step in to configure devices 10. As the new CIO of Target, you need to amass the rapid deployment of resources during the busy holiday systems and then turn them down when the rush is over. What cloud-based tool would you most likely be using? - Rapid Elasticity - Multi-tenancy - Measured services. - On demand self-service 11. What is a client-server network? - A computer network that relies on the computing power and bandwidth of the participants in the network rather than a centralized server - A large computer network that spans large geographic areas, such as a state, province, or country - A model for applications in which the bulk of the back-end processing takes place on a server, while the front-end processing is handled by the clients - An operating system that runs a network, steering information between computers and managing security and users
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