Final Exam Risks Mngmnt

.docx

School

Seneca College *

*We aren’t endorsed by this school

Course

001

Subject

Information Systems

Date

Dec 6, 2023

Type

docx

Pages

2

Uploaded by SuperHumanDog3781

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PROJECT RISKS 1. Technical Risks : There may be compatibility concerns between the new billing system and Elco's existing infrastructure, resulting in implementation delays and technical challenges. Mitigation : Before beginning the implementation, perform a comprehensive compatibility study. Engage in vendor conversations and test migrations to identify and fix potential technical concerns. 2. Risks of Data Migration : Transferring historical invoices for 100,000 clients over 36 months without errors or data loss could be difficult and dangerous. Mitigation : Create a solid data migration strategy that includes data validation and verification processes. To assure data accuracy, perform trial migrations and extensive testing. 3. Vendor Risks : The vendor's (Company X) reliability and support may be an issue, affecting the project's timeframe and success. Mitigation : Assess the vendor's reputation, support services, and past performance with other clients prior to the project. To ensure fast support, establish a clear Service Level Agreement (SLA) with the provider. 4. Training Risks : Employees may struggle to adjust to the new billing system, resulting in errors and decreased efficiency in the early stages. Mitigation : Plan extensive employee training programs to familiarize them with the new billing system. As needed, provide continuing assistance and refresher sessions 5. Customer Impact : Billing inaccuracies or disruptions may cause customer unhappiness and possibly churn. Mitigation : Inform clients of forthcoming changes, anticipated disruptions, and the benefits of the new system. Create a dedicated customer service team. PROJECT CONSTRAINTS 1. Budget Constraint : The budget is limited to $500,000, which may impact the project's scope and available resources. 2. Time Constraint: The project must be finished within 6 months, which may place a strain on meeting deadlines and doing proper testing.
3. Resource Constraint : The project will need involvements of expertise including subject matter experts to define the requirements but their availability becomes a constraint because they may be busy with their other issues and responsibilities and will not be able to participate properly. .
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