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8/27/2020 Unit 10 Assessment Task https://financeinstitute.ecampusv2.com.au/mod/quiz/review.php?attempt=181563&cmid=2695 1/11 Home / My courses / FNS40815-Cert IV / Appendix A - Assessments / Unit 10 Assessment Task Started on Thursday, 27 August 2020, 10:30 AM State Finished Completed on Thursday, 27 August 2020, 10:53 AM Time taken 22 mins 58 secs Grade 16 out of 20 ( 80 %) Feedback You have not reached 85% pass rate. Please revisit the Unit and try this quiz again Question 1 Correct Mark 1 out of 1 Privacy should be a matter of great concern for mortgage brokers. For example, it is important to recognise the privacy issues regarding discussing client proposals on mobile phones when other people are within hearing distance. Referring to the summary in Appendix 11, match the following principles with the APP Privacy Principle number: APP 6 Use or Disclosure of Personal Information  APP 11 Security of Personal Information  APP 13 Correction of Personal Information  Your answer is correct. Circumstances in which held personal information may be used or disclosed Reasonable steps are taken to protect personal information held from misuse, interfer Obligations in relation to correcting the personal information it holds about individuals

8/27/2020 Unit 10 Assessment Task https://financeinstitute.ecampusv2.com.au/mod/quiz/review.php?attempt=181563&cmid=2695 2/11 Question 2 Correct Mark 1 out of 1 Brokers and teams need to set themselves Key Performance Indicators against which they can measure their business. Which of the following is not generally considered a Key Performance Indicator? Select one: a. Number of marketing calls per month b. Number of loans submitted per month c. Number of loans approved per month d. Petrol usage per 100km of your car  Question 3 Correct Mark 1 out of 1 Efficient mortgage brokers use a diary (either electronic or hard copy) to maintain effectiveness in managing work priorities and commitments. Which of the following is not considered a usual diary entry? Select one: a. Client appointments b. Your pet's birthday  c. Wedding anniversary d. Aggregator training session e. Doctor’s appointment Your answer is correct.

8/27/2020 Unit 10 Assessment Task https://financeinstitute.ecampusv2.com.au/mod/quiz/review.php?attempt=181563&cmid=2695 3/11 Question 4 Correct Mark 1 out of 1 Team leaders must ensure their personal work goals, plans and activities reflect the organisation’s plans, responsibilities and accountabilities. Which of the following is not considered a required skill? Select one: a. Showing empathy b. Having good communication skills c. Having good job requirements knowledge d. Having good product and process knowledge e. Having good handwriting skills  Your answer is correct. Question 5 Correct Mark 1 out of 1 Business goals have no associated passion to drive us to succeed unless they are directly linked to personal goals. Which of the following would not be considered a personal goal related to business? Select one: a. Interview more clients b. Increase number of marketing calls c. Complete more settlements d. Lose five kilos  Your answer is correct.

8/27/2020 Unit 10 Assessment Task https://financeinstitute.ecampusv2.com.au/mod/quiz/review.php?attempt=181563&cmid=2695 4/11 Question 6 Correct Mark 1 out of 1 Mortgage brokers who use their  effectively know what activities they want to accomplish, the best  to tackle the activities and when they want to  those activities. Your answer is correct. Question 7 Correct Mark 1 out of 1 Business and marketing planning are crucial to the success of individual or company workplaces. Failing to plan means planning to fail. Which of the following is not included in a typical Business/Marketing plan? Select one: a. Number of marketing calls per month b. Number of loans submitted per month c. Number of loans approved during the month d. Number of interviews conducted per month e. Number of lender BDM visits per month  f. Amount of time spent on CPD activities g. Expense reconciliations Your answer is correct. time order complete

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