Assignment #3
Community Accessibility Review
30 pts
Purpose:
You will research and investigate a business (movie theater, church, airport, train station, restaurant, library, grocery store, pharmacy, etc.) to identify what, if any, accessibility options exist for people who are deaf and hard of hearing. 1.
For the business you selected, introduce the business by providing background information. What type of business is it? Is it a privately held business or part of a chain?
Is it local, regional, or national? Who are their primary customers and what is their primary source of revenue? (5 pts)
2.
Identify the available accessibility options for individuals who are deaf/Deaf and Hard of Hearing. What do they have available and how do customers know what they need to do to access the resource(s). Describe any signage that is present in the business letting customers know about this access. (5 pts)
3.
Interview at least one employee, a manager, or the owner about their accessibility options. Do the employees know what options they have to offer and are they well-
versed in how to help their customers make use of their options? (5 pts)
4.
Discuss whether you observed anyone making use of the accessibility options and provide your opinion as to whether the accessibility options are readily available or sufficient (5 pts)
5.
Lastly, discuss what the business could be doing differently or how they could improve their accessibility options. Were options lacking? Could they be doing something different? Is their system dated or is it limited in use? Is there something better out there that they could/should be doing? (5 pts)
You do not need to choose a business local to this area. If you would like to choose a business that is not local, you may do so; however, you still must interview staff to obtain the employee/manager/owner perspective, and you must also visit the business to make your in-
person observation and assessment.
Format must be double-spaced, 12 pt. font and you must use at least 1 primary source as evidence that supports your case for the accessibility options that are either in use, or that you would recommend be used (ie news article, journal article, white paper, etc.) Points will be deducted for grammar, spelling, and other technical and/or writing errors, and improperly cited
sources, so make sure you proofread before you submit your best effort! (5 pts)
Heading format:
Jane Doe
SPPA 321
Assignment #
Due Date
