Unit 4, Assignment 3

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School

TAFE NSW - Sydney Institute *

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CPP41419

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Information Systems

Date

Jan 9, 2024

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docx

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● Assessment Conditions: To be deemed competent in this unit you will need to be able to demonstrate your skills and knowledge by undertaking the following assessment tasks:- • Demonstrate that you can explain real estate agency functions and business structure, • demonstrate that you can interpret professional practice guidelines, • can explain employment opportunities in real estate • understand the required communication skills needed to work in real estate, and • identify professional development pathways available to you within real estate To complete this assessment, you will need access to legislation on the internet and, if you are working in a real estate office, access your agency’s Policies and Procedures. If you are not working in an office, you may access the resources contained in the Learning Management System. These resources include: - • Regulator and licensing requirements for NSW which are summarized in the Learners guide and also available from www.fairtrading.nsw.gov.au. • Qualification and professional development requirements for real estate roles which are summarized in the Learners Guide and also available from www.fairtrading.nsw.gov.au. • Real estate employment terms and conditions which are summarized in the Learners Guide and also available from www.fairwork.gov.au • Real estate professional practice codes of conduct which are summarized in the Learners Guide and also found in the Rules of Conduct in the Property and Stock Agents Regulation 2014. You will demonstrate competence by undertaking the projects and answering the questions contained in thefollowing assessment. INSTRUCTIONS TO STUDENT Overview Prior to undertaking this assessment, you are to have completed reading all training material. Once you have completed undertaking that, read all assessment instructions carefully before attempting the assessment. If you have any questions, or do not fully understand the instructions please consult with your allocated trainer/assessor. It is important that you understand and adhere to the terms and conditions, and fully address each assessment task. If any assessment task is not fully addressed, then your assessment will be returned to you for resubmission. Your trainer/assessor will remain available to support you throughout the assessment process. Written Work Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the overall unit of competency. When undertaking any written tasks please ensure that you address the following: - o Address each question including all sub points o Demonstrate that you have researched the topic thoroughly o Cover the topic in a logical, structured manner o Your work is well presented, well referenced and checked for spelling and grammar o If you are supplying separate documents that they include your full name, USI, and assessment task number on each and every page. Active Participation It is a condition of your enrolment that you actively participate in all your studies and that includes completing all assessment tasks on time. Plagiarism Plagiarism is taking and using someone else’s thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a learner’s exclusion from the course. When you have any doubts about including the work of other authors in your assessment, either consult your trainer/assessor or include full details in your assessment acknowledging the other persons work and where it came from. Eg you may source material from NSW Fair Trading’s web site in undertaking a task. Not in brackets after the quotation (Source. www.fairtarding.nsw.gov.au and the page it came from. The following list outlines some of the activities for which a learner can be accused of plagiarism: - o Presenting any work by another individual as their own work even if it is unintentional o Handing in assessments markedly similar or copied from another learner o Presenting the work of another individual or group as their own work o Handing in assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss the matter further with you, and further action may be taken accordingly. Collusion Collusion is the presentation by a learner of an assignment or assessment task as their own that is, in fact the result or in part of unauthorised collaboration with another person or persons. Collusion involves the co-operation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to

disciplinary action. Collusion or copying from other students is not permitted and will result in a “0” grade and “NYC”. Assessment Outcomes There are only two outcomes for all assessments tasks that you submit. They are: S = Satisfactory or NS = Not Satisfactory i.e. requires more training and or experience and further assessment. Once a student has completed all assessment tasks for a unit of competency they will be marked either “Competent” ( C ), or “Not Yet Competent” (NYC) If you are marked NYC you will be provided with feedback from your assessor and will be given another chance to re-submit your assessment tasks. If after two attempts to gain competency you are still marked “NYC” you will be required to re-enrol in the unit of competency. Additional Evidence If we, at our sole discretion, determine that we require additional or alternative information/evidence in order to determine competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues. We retail this right at any time, including after submission of your assessment material. Confidentiality We will treat anything, including information about your work, workplace, employer, or any personal information included in any assessment material with strict confidence, according to law and our Privacy Policy. While we may request you to provide information or details relating to your work it is your responsibility for obtaining necessary consents and ensuring privacy rights and confidentiality obligations are not breached by you in supplying us with such information. If you are supplying documents that includes information that would breach the Privacy Principles, you may redact that information. Student Declaration: I declare that a. the assessment submitted by me is all my own work, b. that I have not copied from another person’s work with the exception of where I have listed the referenced documents or work and c. that no part of this assessment has been written for me by another person. In ticking I agree below. I acknowledges that I understand the assessment process and my rights to appeal the decisions made in an assessment. ● A: ○ 1. I Agree 2 ● Q: PROJECT 3- Source and Review Ethical Practices In this section students will demonstrate their skills and knowledge in relation to: • Examine general expectations of clients for property marketing • Explain how a property is represented to appeal to a client • Record the alignment between property profile and the marketing approach a. General Expectation of Clients Report on what your research has found in terms of the expectations of:- • Potential vendors/landlords • Potential purchasers/tenants • The community at large in regards to real estate marketing. ● A: General expectations of potential vendors/landlords The agent should tell prospects about all the advantages and good points of the property and to hide the disadvantages and the bad points of the property. The client expects the agent to obtain the best price they can (sale price/rent) for the property and maximise the return to the client Potential purchaser/tenants The customer expects agent to communicate everything they know about the property, and then be able to negotiate the lowest price they can for the property, so maximising the return to them.

Community at large: The rules of conduct have several rules that apply to customer such as: - An agent must act honestly, fairly and professionally with all parties in a transaction - An agent must not mislead or deceive any parties in negotiations or a transaction -An agent must exercise reasonable skill, care and diligence -An agent must not engage in high-pressure tactics, harassment or harsh or unconscionable conduct. 3 ● Q: PROJECT 3- Source and Review Ethical Practices b. Representing property so it appeals to a possible purchaser/tenant Report on how you would create marketing material so that it appeals to either purchaser or tenants. In your answer include the different forms of marketing and communication to possible buyers/tenants and how the medium of marketing may change what is included in the material. ● A: The way the property is marketing will differ depending on who it is being marketing to. For example, the following groups have different needs when looking for property: - Residential buyers normally look at things like lifestyle and comfort considerations -Tenants needs are generally more basic and consist of number of bedrooms etc - Investors are more concerned about rentals on capital employed Marketing for residential: For residential sales, in developing a marketing plan care should be taken to cover: - A set clear objective - An analysis of the target market - An outline of recommended Marketing mix - The budget and time frame - An itemised schedule In developing a marketing plan, an agent needs to discuss with a client in order to ascertain their requirements: - The completion time for the transaction - What sales price/lease rent is expected to be achieved - If a sale, Ideally how long settlement should be - Does the client have a preference on the type of marketing - Are there external considerations - What renovations have been completed in recent years - Were required permits obtained or with electrical/plumbing work was it done by a licensed trades person The information once gathered can be used to write a set of clear objectives that show: - An understanding of the requirements of the client - An understanding of the potential market for the property and the required impact from advertising and promotional materials -The commitment and ability of the agent/agency to get the maximum impact from the implementation of the plan - Getting maximum exposure for the property with in the budget

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