Assignment_5_Quiz_Emergency_Exit_Routes

1. 3 reason why a customer would need to change a hotel reservation 2. two instances when the hotel reservations department would have to communicate details with the others.

Problem 7-13 In an initial survey designed to estimate the percentage of time air-express cargo loaders are idle, an analyst found that loaders were idle in 5 of the 45 observations. a. What is the estimated percentage of idle time? (Round your answer to 2 decimal places. Omit the "%" sign in your response.) Estimated percentage of idle time % b. Based on the initial results, approximately how many observations would you require to estimate the actual percentage of idle time to within 4 percent with a confidence of 95 percent? (Round your z value to 2 decimal places. Do not round any other Intermediate calculations. Round UP your final answer to the next whole number.) Number of observations

QUESTION 8 Generally, the happy with the service provided. section of the SLA document provides the contact details of responsible person if the client company is not O Sign-off O IS Liaison O Escalation Procedure O Name and Contact Information

15  "Customer is our first priority" is an example of A) policy B) rule C) procedures D) value E) all of the above

The manager of a local restaurant “RRR” asks you to improve the existing “online food ordering system” with an additional function. It is desired that the new function informs the customer about the approximate time needed to deliver the foods after customer submits the order via the website of “RRR”. To understand the existing system and the new system;1. If you plan an interview with the manager of “RRR”.a. State which structure you choose for the interview? Why?b. Make 3 open-ended and 3 closed questions matching the structure of the interview.

Problem Statement:  Hotel Booking System You are working in a team which is developing a web application related to online room(s) booking in a chain of hotels. This would facilitate our existing customers, as well as potential new customers, in booking rooms and itinerary prior to their arrival. This would not only enable them to be more comfortable (because they would know that hotel room of their choice is already booked) but also increase the chances of maximizing hotel room bookings and minimizing the load on front desk receptions of our hotels.   It would require the customers to get registered by simply providing some basic information of themselves like First Name (any string of 10 alphabets), Last Name (any string of 10 alphabets), Passport Number (any alphanumeric string of 8 chars) and Age (age must be 18 or above).   During the room-booking process, the user is required to select the room type via dropdown i.e. Single (1-2), Double (2-3), Quad (4-6). Then user can search…

b) A company receives parts from suppliers to be used in its manufacturing departments. The quality control department must perform two operations when shipments are received: Operation A – draw a random sample, package, and deliver to testing; and Operation B – test the materials and issue a disposition report. There are currently six shipments waiting to be processed. The time estimates for processing these six shipments through quality control are given in the table below. Shipment Operation A (hours) Operation B (hours) A 1.5 1.0 В 1.1 2.7 1.2 1.4 D 0.7 1.6 E 1.6 1.5 F 1.9 2.9 Use Johnson's Rule to set the sequence of processing the shipments through Quality Control. i. ii. How much total time is required to process all the six shipments through Quality Control? Show all times on a Gantt Chart. w lu

Which of the following describes the activity when the hotel closes available rooms on certain dates?   Question 4 options:   a)  Room control   b)  Blackout dates   c)  Occupancy management   d)  Room coordination

Refer to the image, Answer the three questions.

60 seconds elevator pitch on how to open a water refilling station.

Explain PERSONNEL SCHEDULING IN SERVICES?

Question 48 When assessing the risk associated with an activity, an IA should a. Determine how the risk should best be managed b. Update the risk management process based on risk exposures c. Provide assurance on the management of the risk d. Design controls to mitigate the identified risks     Question 49 Which of the following is the most accurate term for a process to identify, assess, manage, and control potential events or situations to provide reasonable assurance regarding the achievement of the organization’s objectives? Consulting service Control process The internal audit activity Risk management     Question 50 Which of the following goals sets risk management strategies at the optimum level Maximize market share Minimize losses Maximize shareholder value Minimize costs

Technology in Services. Describe at least two examples of services that are improved by adding technology. Explain specifically how the service is improved (it is more efficient, more customized, more unique, etc.) Are there any negative consequences of adding technology to the services that you described? If so, please explain

7. What critical event must take place before the customer can be billed? a. Determination of correct delivery address b.Receipt of sales order from the customer c. Processing customer order d.Credit approval

QUESTIONS: 1. A refiner in city Q serves four customers near city W and maintains consignment inventory (owned by the refiner) at each location. Currently, the refiner uses TL (truckload) transportation to deliver separately to each customer. Each truck costs $(759) plus $(309) per stop. The refiner is considering aggregating deliveries to city W on a single truck. The demand of the first customer is 75 tons a year, the demand of the second customer is 30 tons per year, and the demand of the third and fourth customers is 10 tons per year. The product cost is $8,000 per ton, and it uses a holding cost of (24)%. The truck capacity is 20 tons. a. What is the optimal delivery policy to each customer if the refiner ships separately to each of them? What is the annual total inventory-related cost? b. What is the optimal delivery policy to each customer if the refiner aggregates shipments to each of the four customers on every truck that goes to city W? What is the annual total…

“I had to spend 27 minutes on hold before talking to an agent”. i would like to answer want to Focus on how long the customer had to wait.

Problem 18-7 (Algo) The manager of a regional warehouse must decide on the number of loading docks to request for a new facility in order to minimize the sum of dock costs and driver-truck costs. The manager has learned that each driver-truck combination represents a cost of $205 per day and that each dock plus loading crew represents a cost of $1,118 per day. Use Table 18.4. a. How many docks should be requested if trucks arrive at the rate of four per day, each dock can handle five trucks per day, and both rates are Poisson? Answer is complete and correct. Number of dock(s) b. An employee has proposed adding new equipment that would speed up the loading rate to 5.71 trucks per day. The equipment would cost an additional $100 per day for each dock. What is the lowest daily total cost that can be achieved with the new equipment? (Round your cost amount to 2 decimal places and all other calculations to 3 decimal places.) Answer is complete but not entirely correct. The daily total cost…

How can I Describe and explain the intended patient traffic flow for a doctor's office in Charleston SC Downtown

Several guests have complained that the fish was not fresh at last night’s banquet and they are feeling ill. The event planner is decidedly upset and concerned about the attendee’s well-being. What steps should the food and beverage director take to ensure the safety of these and future?   Question 9 options:   a)  Close the kitchen and clean everything.   b)  Call the health department and report the bad food item.   c)  Make sure all guests who ate the fish go to the hospital to be checked out.   d)  Call the fish vendor and return the unused fish for credit.

97) plz help with this  A toll tunnel has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experimental lane at the rate of 500 per hour. It will take exactly 5.0 seconds to verify the debit card  b. How many cars would you expect to see in the system?Note: Round your intermediate calculations to 3 decimal places and final answer to 2 decimal places.

19- The particular importance of combining online and offline channels lay in the additional advantages that are related to: Select one: a. Internet-based service offering benefits b. the specific cost structure of the Internet. c. Both an Internet-based service offering benefits and the specific cost structure of the Internet are correct d. Both an Internet-based service offering benefits and the specific cost structure of the Internet are wrong

Operations management When is a Queuing system considered to be in a temporary state?

Chapter 5. (M/M/s/K Model). Leia is responsible for 13 data units in the IT offices in a small business called DataWish. Each data unit runs on an average for 3 weeks and requires an average of ½ or 0.5 weeks to get reset by Leia before it can start up again. If we assign the Poisson distribution to the “arrival” of each data unit for service and an exponential distribution to the actual service provided, answer the following questions: a. The arrival rate would be units per week and the service rate would be units per week. b. Calculate the following operating characteristics for the M/M/s/K system: Utilization Factor (ρ)   % Performance Measures     P0 (probability that sytem is empty)   % L (average units in system)   units Lq (average units waiting in queue)   units W (average time in the system)   weeks Wq (average time in the queue)   weeks c. If we assign a cost of waiting as $400 per week per data unit and $800 per…

Designate people/staff needed in the basketball event and their duties

4G I. 9:19 A moodle1.du.edu.om Question 1 Incorrect Mark 0.00 out of 1.00 P Flag question Parents might want to sell their baby clothes and baby equipment because Select one: a. they don't like the baby items they have bought. b. the baby clothes and equipment are old and worn out. c. they want to make back some of the money they spent on those baby purchases. d. they need the money for other investments. The correct answer is: they want to make back some of the money they spent on those baby purchases. II

2. Arrivals and departures to Star Optometrist are collected and reported below: Departure Arrival 7:45 8:45 8:00 9:00 Patient 1 2 3 4 5 10:00 10:15 10:35 10:30 11:45 12:00 A. What is the average flow time of its patients in minutes? B. Assume Star Optometrist is open from 7:45 a.m. to noon. What is the flow rate of patients in Star Optometrist per hour? C. Assume Star Optometrist is open from 7:45 a.m. to noon. How many patients on average

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What are the challenges in handling Alert Triage? *Cite References if any

Palawan Pawnshop/ Pera Padala Opportunities 1. Provide prompt and risk-free remmitance payouts to a large number of Filipinos. 2. The capability of opening up new stores or branches Threats 1. Foreign exchange rate 2. Rivalry among the existing competitors 3. Threat of new entrants REQUIRED: Please provide thorough explanation on each item.