MGMT 420 Exam 2
Fall 2023
1)
Do employees across the world or of different personality types tend to use influence tactics
in organizations the same way? Explain the factors that impact on an employee’s tendency to use influence tactics. No, employees across the world and of different personality types do not tend to use influence tactics in organizations the same way. There are serval reasons for this: Cultural Differences: Different cultures have different norms and values, which can influence how people behave in organizations. For example, in some cultures, it
might be more acceptable to use assertive or aggressive tactics to influence others, while in other cultures, more subtle or indirect tactics might be preferred.
Personality Differences: People's personalities can also affect how they use influence tactics. For example, someone who is more extroverted might be more likely to use direct and assertive tactics, while someone who is more introverted might prefer to use more subtle or indirect tactics.
Organizational Culture: The culture of the organization itself can also affect how people use influence tactics. In some organizations, certain tactics might be more acceptable or effective than others.
2)
Describe the factors that pose challenges to the development of a positive organizational culture. Organizational Culture is influenced by Goals and Objectives The development of a positive organizational culture can be supported by various factors, one of which is the organization's goals and objectives. This is because goals and objectives provide a clear direction for the organization and its members. They set the standards for what is expected and what needs to be achieved. When these goals and objectives are clearly communicated, understood, and shared by all members of the organization, they can foster a sense of unity and purpose. This can lead to increased motivation, commitment, and engagement, all of which are key elements of a positive organizational culture.
3)
What is differentiation in organizations? Describe the different kinds of differentiation that managers may utilize.
Differentiation occurs in an organization because of excess growth and complexity. Horizontal differentiation is the process of assigning tasks to specific employees. On the other hand, vertical differentiation forms a chain of command among the organization managers and employees.
4)
If an organization adopts a new technology, what four key aspects of structure can be modified to accommodate this technology and help the organization operate more effectively? Explain. Adopting a new technology can significantly impact an organization's
