My Quiz 2
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Concordia University *
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Management
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Feb 20, 2024
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Quiz 2 Question 1: Which of the following is NOT an information barrier to effective performance? (1 Point) O Informal leaders @© Ineffective feedback O Lack of performance metrics O Vague objectives Question 2: What is the term for the process of obtaining information about a job by determining the duties, tasks, and activities involved and the knowledge, skills, and abilities required to perform the tasks? (1 Point) Task analysis Content analysis Needs analysis Organizational analysis O O0OO0OO0® Resource analysis Question 3: According to the textbook, which of the following represents Level 4 in A Competency Profile for Senior Leaders? (1 Point) O Leads team through discussions and research to identify key new themes and goals that everyone can accept and use @ Al stakeholders are engaged in a process to rewrite the new directions in terms that relate specifically to their roles O Key stakeholders are consulted and have input into direction-setting O communicates new directions so that everyone affected knows the new directions
Question 4: (1 Point) Question 5: (1 Points) Question 6: (1 Point) Question 7: (1 Point) Which of these is NOT a needs analysis outcome? O Clarifying the nature of gaps in performance @ Analyzing the consequence of training O Developing measures for training evaluation O Identifying performance gaps A. Managers at eX Software Company are required to perform the following: communicate and give new direction, lead teams through consultation, inspire a team toward developing fresh enquiries, and consult key participants when necessary. Collections of knowledge, skills, behavior and personality traits such as these are called . ‘competencies Which of the following is a structural barrier to effective performance? Lack of clarity around roles and responsibilities Lack of tools and equipment Lack of performance measurements O 00 e® Lack of reward systems What is the most often used method of collecting data for a needs analysis? O work samples O observations @ surveys O Interviews
Question 8: What is typically the emphasis of training programs? (1 Point) O Expertise, evaluation, and mastery O Development, rewards, and practice O skills, knowledge, and abilities @® Learning, behaviour, and performance Question 9: How can error training improve learning and performance? (1 Point) O Errors enable trainees to learn how to sequence activities. @ Errors force trainees to leamn error-recovery strategies. O Errors permit trainees to view themselves as human. O Errors allow trainees to learn to avoid certain activities. Question 10: Which of the following is NOT a training design activity? (1 Point) O create a statement describing what trainees should be able to do after training O Decide how training should be provided: on-the job, off-the-job, or e-learning @ Determine how to calculate cost vs. benefits associated with the training program O Determine what content should be provided to allow training objectives to be met
Question 11: (1 Point) Question 12: (1 Point) Question 13: (1 Point) According to Saks and Haccoun, what should training content be anchored on? O The standard that will evaluate the behaviour O The time when the new content will be needed @ The needs and objectives of the training O The employee who is to perform the desired behaviour All of the following are components of training design in the model for training effectiveness with the exception of: O Active learning ® Learning culture O conditions of practice O Error management Duane decides to use two different instructional methods to facilitate learning outcomes during a one-hour session. He wants to supplement discussion with another method. Which of the following would NOT be an appropriate pairing with discussion? O case incident @ Action learning O Lecture O videos
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answered
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(1b)
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Recommended textbooks for you
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College PubUnderstanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage Learning
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