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Feb 20, 2024
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1-3 Assignment SNHU
October 29
th
, 2023
Deanna Willis
Triple Bottom Line (TBL) is a business that commits to focus on both environmental and social concerns like they do with revenue. We will discuss the similarities in TBL framework between service and manufacturing industry. Both of these industries are beneficial from using the “B impact assessment” to asses these companies TBL value. The B impact assessment is used to identify ratings for categories like employees, environment, and community. The manufacturing industry and service industry both have social responsibilities and while using TBL the value could influence the company’s public reputation. Now we will discuss the difference between TBL framework with service industry and Manufacturing industry. Service industry is “
inputs are primarily employees. Their time, effort, expertise, judgement, and care in meeting the needs of others professionally and effectively work
toward the output of outstanding customer service” (
Soomo Learning. (2020). People, planet, and profit- CH. 1.8- PAR.8)). Manufactures industry typically scores above service industry on categories like environmental and governance. And scores lower than service industry on categories like lower in community and employees. One of the reasons manufacture scores lower
in employee category is because service industry uses their employees to generate service while manufacture generates products using the materials. Manufacturer scores higher in environmental because the environment can be impacted as a result ofnot using employees and using only materials. “..
this is primarily about taking materials in at one loading dock, turning them into something else in the building, and sending finished goods out the other end. The inputs and outputs are physical goods, and the operations are about manufacturing efficiently” (
Soomo Learning. (2020). People, planet, and profit- CH. 1.8- PAR.7)). The service business does not have to follow all the laws as manufacturing since it does produce the products. So,
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Section 1: Business Description, Vision & Mission:
Section 2: Description, Legal Structure & Location:
Section 3: Mission Statement & Company Overview:
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A) macroenvironment
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C) technological environment
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F) All
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S 5
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