Quiz 1

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Regent University *

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HRMT-350

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Management

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Feb 20, 2024

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Take Test: Week 2: Quiz 1 Test Information Description 4 This quiz will test your knowledge of the material you have covered in the Walker/Miller textbook to date (Chapters 1-4). Be sure to study for this quiz and all subsequent quizzes in order that you will not only receive a good grade, but, more importantly, you will become an expert in the field, and be able to contribute to an organization, serve others, and co-labor with God to build his kingdom. There are 40 questions on this quiz. It is open book (your personal notes and Walker/Miller textbook only) and you will have two (2) hours to complete it. Once you begin, you must complete the quiz. You are not allowed to consult other class members or any other resources when taking the quiz, and you cannot share your answers with anyone else in the course. You must do your own work. By starting this quiz, you accept and affirm that you will comply with these conditions. Instructions This quiz covers chapters 1, 2, 3 and 4 from your text. This is an open book exam. You have 2 hours to complete it. Timed Test This test has a time limit of 2 hours.This test will save and submit automatically when the time expires. Warnings appear when half the time, 5 minutes, 1 minute, and 30 seconds remain. Multiple This test allows 2 attempts. This is attempt number 1. Attempts Force Once started, this test must be completed in one sitting. Do not leave the test before clicking Save and Submit. Completion Your answers are saved automatically. Remaining Time: 57 minutes, 44 seconds. ¥ Question Completion Status: QUESTION 1 2.5 points Which of the following best describes organizational communication?” (O the sending and receiving of messages between individuals (O messages sent out by media such as newspapers, books, radio, etc. (O conversation with the purpose of obtaining information @ sending a message from the top of an organization down (O sending a message from bottom to top of an organization QUESTION 2 2.5 points A budget is a: (O standing plan. @ single-use plan. (O strategic plan. (O contingency plan. QUESTION 3 2.5 points Participative management: @ allows workers to take part in decisions affecting them. (O requires the supervisor to participate in the work alongside the workers. (O allows workers to participate in company profits. (O All of the above. (O aandc Click Save and Submit to save and submit. Click Save All Answers to save all answers.

(O upper level, high wage (O entry level, high wage (O upper level, low wage @ entry level, low wage QUESTION 5 Which of the following is not one of the five principles of good listening?: (O Giving the person your undivided attention (O Hearing the person out (O Maintaining your role @ Establishing a sense of emotional communication (O Looking for the real message QUESTION 6 The supervisor's role is to: (O be responsible for the quantity and quality of the products and services. (O meet employee needs. (O be responsible for the output of the people supervised. @ All of the above. QUESTION 7 An organization chart shows: (O the names of managers and their position in the organization. (O job descriptions and titles. (O payroll classifications and salaries. @ lines of authority and responsibility. (O All of the above. QUESTION 8 The most neglected communication skill is: @ listening. (O sending messages. (O expressing symbols. (O translating symbols. O talking. QUESTION 9 The second step in giving instructions is: @ establishing a climate of acceptance. (O delivering the instructions. (O verifying the instructions have been understood. (O planning what you are going to say. (O following up. QUESTION 10 Human relations theory emphasizes: @ the importance of workers as individuals. (O afair day's work. (O management by group decision. (O incentive pay. (O autocratic management. QUESTION 11 Which of the following is not a good question to ask to help decide if a decision is ethical? (O How will | benefit from this decision? (O Can I live with my decision? Is the decision fair? (O Is the decision legal? (O Have | been honest with those affected? QUESTION 12 2.5 points 2.5 points 2.5 points 2.5 points 2.5 points 2.5 points 2.5 points 2.5 points In your typical full service restaurant you will lose of your hourly employees in year(s). Click Save and Submit to save and submit. Click Save All Answers to save all answers.

QUESTION 13 Which is true about levels of planning? @ Top management planners in a large organization make long-range strategic plans. (O Top management should be looking at a one and two-year horizon and deciding where the organization should be heading over that time span. (O Top management implements the organization's long-term goals on a smaller level and within shorter time frames. (O aandb (O All of the above. QUESTION 14 The Theory Y view of workers holds that: (O people will work productively if you make them happy. (O people are all the same and must be treated the same. @ work is as natural as play, and people will work of their own accord toward objectives that fill personal needs. (O people dislike work and must be coerced and threatened with punishment to get the work done. (O employees like to be harassed with both empowerment and carrot and stick motivation. QUESTION 15 You can reduce the degree of risk when: (O the future is more or less certain. (O you collect all available data. @ you collect relevant data and apply it to your forecast. (O you have less than 1% relevant data collected. (O aandd QUESTION 16 The study of standards of conduct and moral judgment is known as: (O morals (O empowerment @ ethics (O judgment (O righteousness QUESTION 17 If a situation occurs every day, and staff is trained in the procedures, the supervisor's need to manage is reduced to seeing that the workers meet the standards set and dealing with unexpected events that the plan does not cover. The term that best describes this type of management is: @ management by exception (O management by delegation (O management exemption (O humanistic management (O management by delegation QUESTION 18 When an employee has much commitment but little competence to do a job, the best leadership style, according to situational leadership theories, is: @ directing. (O coaching. (O supporting. (O delegating. (O empowering. QUESTION 19 Which of the following is true in regards to interviewing?: )@ It is defined as conversation with a purpose. O Itis used by supervisors to screen job applicants and to get needed information from employees and their own supervisors. O It is the most common form of interpersonal communication in the workplace. O Al of the above. O aandb Click Save and Submit to save and submit. Click Save All Answers to save all answers. 2.5 points 2.5 points 2.5 points 2.5 points 2.5 points 2.5 points 2.5 points

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