Business Writing Portfolio (1)

.docx

School

University of Nebraska, Lincoln *

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Course

220

Subject

Management

Date

Feb 20, 2024

Type

docx

Pages

10

Uploaded by LieutenantViper2542

Author’s Note: Client Appreciation Letter The rough draft of the document was well written, but it had multiple problems, including an unprofessional beginning and problems in portraying the correct tone. The rough draft sounded much too informal for the type of writing it was meant to be. The feedback we received on the document reflected many of these issues. After making these edits for the final draft, the writing quality was much better, but the draft still suffered from several small grammar and punctuation mistakes, which made up a majority of the instructor feedback I received. To fix these tone problems, I deleted many of the exclamation points and changed them to periods, therefore giving my writing a serious and professional tone. The current draft of the document is much calmer and more professional that any other previous draft. The final draft of the Client Appreciation letter has many strengths, including its professional tone and respectful manner. Changing this tone was difficult, as I had to go through almost every sentence in the revision process and consider the emotion it sparked in the reader. If it was too friendly or informal, I had to consider how to change the punctuation or word choice to better reflect the message of the letter. There is nothing I am particularly uncertain about within the message. I demonstrate the ability to write both professionally and kindly in the final draft and manage to not cross the line of being too much of either.
Revised Portfolio Draft: Client Appreciation Letter Kellogg, Co.  750 E 110th Street  Chicago, IL 60628  September 16, 2022  Jason Barlow  1400 R Street  Lincoln, NE 68588  Dear Mr. Barlow:  We are honored that you have chosen Kellogg Scooby Snacks as the official Husker snack and we are very thankful for your business.  Within the next month, we will provide each student and staff member with five packages of Scooby Snacks per week. Although this is just a starting point, we hope to continue to do service with you and can guarantee even better deals as our relationship continues. Our company greatly values your business and wants to ensure you are kept up to date on our work. We will send weekly updates on the production status of the Scooby snacks. A few days before delivery, we will send you a confirmation email so you know when they will arrive. In addition to this, we would love to meet with you in person to discuss the specific modifications you would like to add to your Scooby Snacks package. We hope to have this meeting within the next two weeks to get our production underway.  Our senior production managers, Abby Flaugh and Chloe Odbert, are anxiously awaiting the start of our business relationship. As the top producers of Scooby snacks, we cannot wait to begin working on your order. They are confident you will be thrilled with the final product. Thank you for being a valued customer and relying on us to fuel Husker Nation! I look forward to meeting with you to discuss further how Kellogg Company can impact you. If you have questions about the partnership, please get in touch with us. You can reach me by phone at (567)-849-4238 or with my email address, camrose@kelloggco.com. As always, go, Huskers!   Sincerely,  Cecilia Amrose Cecilia Amrose  Chief Executive Officer  Kellogg, Co.
Author’s Note: Bad News Memo The rough draft of the document suffered from a variety of issues, one of the greatest of these being conciseness. The document was very long to begin with and the language and phrases I used were both repetitive and unnecessary. I got many comments on my first draft that much of my writing was vague, which added a lot of unnecessary words. Thus, when editing my rough and final drafts, I omitted a lot phrasing to make the message clear, direct, and concise. Currently, the document is much easier to read than any earlier version. The many edits that were made to the conciseness and clarity of the writing make it much smoother and easier to read. This final draft has the strength of having a clear and approachable message. It makes readers understand the author’s frustration at the employee without rambling on in emotion. When revising the final draft into what it is now, one of the hardest parts was finding phrases and concepts to delete. I didn’t want to get rid of vital pieces of information, but I also needed to cut down a lot to maintain the document’s conciseness. There is nothing that I remain uncertain about within the message, except for the applicableness of a memo, as I have not ever heard of anyone using memos within the workplace. Throughout the draft, I demonstrate the skill of organization. I believe my ideas are very well structured and flow in a way that is easy for the reader to understand.
Revised Portfolio Draft: Bad News Memo MEMORANDUM TO: Hiring Director FROM: Abby Flaugh and Grant Cope SUBJECT: Behavior Difficulties in Employee DATE: September 29, 2022 We are experiencing difficulty with one of our floor employees, Mr. Alex Moore. Alex was hired as a Public Accountant this past December and since his first few weeks here, his performance has steadily decreased. He has recently shown a proclivity for showing up to work late. Because he has recently been given the privilege of working on the upcoming Quarterly Review, an intense project for such a new employee, we hoped he would exhibit more honest and professional behavior. As managers, we have brought our concerns to his attention and held a formal meeting to discuss possible reasons for his slack in responsibility. However, his behavior has not seemed to improve and we are now concerned for the well-being of the project. We have referred him to counseling services for any burn-out he may be experiencing but this attempt was unsuccessful. We are currently two weeks behind and have suffered $3,000 in financial setbacks because of his apathetic work attitude. We admit that we take some fault for his poor work. We hired him knowing he tended to lose interest in jobs quickly, as his resume depicted him switching jobs frequently, but we thought our company culture of resilience may curb that habit slightly. Unfortunately, it appears we were wrong. As Hiring Director, we hoped you may be able to propose a solution to keep the project on track and encourage Mr. Moore in his integrity and professionalism. We hope with your counsel, we will be able to find a solution that will both motivate and engage Mr. Moore and allow the project to keep moving ahead. Our sincere thanks for any help you can give!
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