Chapter 1-3 Quiz's MHR3010

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Riverside City College *

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134

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Management

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Apr 3, 2024

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docx

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Organizations that are efficient but not effective produce low-quality products that customers do not want. False The differentiation strategy involves obtaining customers by offering goods and services more cheaply than its competitors. False Middle managers are responsible for the performance of all the departments in an organization. False Human skills are job-specific skills required to perform a particular type of work or occupation at a high level. False A self-managed team is a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities. True Low-cost strategy involves: obtaining customers by offering goods and services more cheaply than others in the market. Eric works in the manufacturing division of a company. He is responsible for finding the best way to organize human and other resources and is also responsible for developing and fine-tuning skills that will help the company be more efficient. Evidently, Eric is: a middle-manager at the company. A specific set of departmental skills, knowledge, and experience that allows one organization to outperform others is known as ____. core competency The top management team of Tapco Developers ensures that first-level managers are given more authority and responsibility over how they perform their work activities. First-level managers are also allowed to make important decisions in collaboration with the middle managers. This is an example of ____. empowerment
The creation of a new vision for a struggling company using a new approach to planning and organizing to allow it to survive and eventually prosper is known as _____. turnaround management According to the scientific management theory, the most efficient division of labor is best determined by intuitive knowledge. False The line of authority is the chain of command extending from the top to the bottom of an organization. True Theory Y assumes that workers are lazy, dislike work, and will try to do as little work as possible. False Total quality management gives managers information about events occurring inside the organization as well as in its external environment-- information that is vital for effective decision making. False Managers who work in a mechanistic structure react more quickly to change than managers who work in an organic structure. False The process by which a division of labor occurs as different workers gain expertise in tasks is known as _____. job specialization Bureaucracy refers to: a formal system of organization and administration designed to ensure efficiency and effectiveness. Theory X and Theory Y were proposed by _____. Douglas McGregor Linear and nonlinear programming, modeling, simulation, queuing theory, and chaos theory are mathematical techniques used in _____. quantitative management Which of the following statements is true about an organic structure? It is used only when needed-- when the organizational environment is unstable and rapidly changing.
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