Module 10 - Accountability

If managers are unable to maintain employee loyalty, it makes it difficult to deliver efficient and effective care to our patients. What makes someone loyal to their current organization or job? Are there specific factors that you look for and desire to stay loyal to your current position and avoid burnout? How will you identify the factors needed to keep your employees loyal to you and your future organization while preventing them from burning out in their positions? Avoiding employee turnover is key to minimizing patient care errors, establishing more effective teamwork, and reducing overall costs.

You’re a manager who employs a participative control approach.  You’ve concluded that corrective action is necessary to improve customer satisfaction, but first you need to convince your employees that the problem exists.  What kind of evidence do you think employees will find more compelling: quantitative measurements or anecdotes from your interactions with customers?  Explain your answer

Which of these statements best summarizes the typical textbook discussion of whether or not to include factors such as effort, aptitude, or attitudes in grades?   Decide on a clear and consistent definition of each factor and develop a way for the factor to be reliably assessed.   To avoid legal challenge, and to increase validity and reliability, such factors should not be calculated into the academic grade.   Only those factors that relate to important, real-life behaviors (like motivation and attitude) should be assessed and graded.

Kaily Bach was recently promoted to the managing director's position at Big Wheel Bikes, Inc. Kaily was told by her boss that she received the promotion because he believed she had the management skills necessary to help the company become more efficient and effective.  During her first week, Kaily first compared the actual revenues and expenses of the company with desired results. She also met with employees to get their feedback and suggestions.  Armed with this information, she formulated the future course of action for Big Wheel Bikes. One of her short-term goals is to provide the employees of Big Wheel Bikes with flexible working schedules. Another short-term goal is to create business lunches, in which groups of five employees meet over lunch to discuss organizational objectives. Kaily is confident she can lead the company into a prosperous future.   Refer to Big Wheel Bikes, Inc. Kaily's formulation of a future course of action for Big Wheel Bikes is an example of the…

Kaily Bach was recently promoted to the managing director's position at Big Wheel Bikes, Inc. Kaily was told by her boss that she received the promotion because he believed she had the management skills necessary to help the company become more efficient and effective.  During her first week, Kaily first compared the actual revenues and expenses of the company with desired results. She also met with employees to get their feedback and suggestions.  Armed with this information, she formulated the future course of action for Big Wheel Bikes. One of her short-term goals is to provide the employees of Big Wheel Bikes with flexible working schedules. Another short-term goal is to create business lunches, in which groups of five employees meet over lunch to discuss organizational objectives. Kaily is confident she can lead the company into a prosperous future.   Refer to Big Wheel Bikes, Inc. Which managerial function is Kaily performing when she compares the actual revenue and expense…

Kaily Bach was recently promoted to the managing director's position at Big Wheel Bikes, Inc. Kaily was told by her boss that she received the promotion because he believed she had the management skills necessary to help the company become more efficient and effective.  During her first week, Kaily first compared the actual revenues and expenses of the company with desired results. She also met with employees to get their feedback and suggestions.  Armed with this information, she formulated the future course of action for Big Wheel Bikes. One of her short-term goals is to provide the employees of Big Wheel Bikes with flexible working schedules. Another short-term goal is to create business lunches, in which groups of five employees meet over lunch to discuss organizational objectives. Kaily is confident she can lead the company into a prosperous future.   Refer to Big Wheel Bikes, Inc. Which of Clark Wilson's three skill categories is involved when Kaily implements the lunch sessions?…

The question is in the attached image. Thank you.

Performance management is a systematic process that helps organizations to improve the effectiveness of their employees. It involves setting clear expectations, providing regular feedback, evaluating performance, and offering support for employee development. By aligning individual goals with organizational objectives, performance management enhances employee engagement, productivity, and job satisfaction. Effective performance management also facilitates communication between managers and employees, enabling them to identify strengths, areas for improvement, and opportunities for growth. Additionally, it helps in recognizing and rewarding high performers, while also addressing performance issues in a timely and constructive manner.   Question: How can organizations ensure that their performance management processes are fair, transparent, and conducive to employee development and organizational success?

The novel Coronavirus (COVID-19) is a virus that has hit the entire world with its devastating effects. Until recently, there was no known vaccine available. A person diagnosed with the virus could only manage with the hope that their immune system would fight the virus. Governments of many countries (including Ghana) have now accepted that ways must be adopted to be able to live with the virus without contracting it. This means that same must be done at the workplace as well. A single person found to have contracted the virus will have a lot of implication on the organization. This certainly is a source of concern for HR managers in the organization. a. Explain four (4) of the HR implications should the workforce contract this virus. b. Apart from the various safety protocols outlined by the World Health Organization and health sectors of various countries, discuss how HR can employ any three (3) of the various HR practices to help fight this pandemic.

The novel Coronavirus (COVID-19) is a virus that has hit the entire world with its devastating effects. Until recently, there was no known vaccine available. A person diagnosed with the virus could only manage with the hope that their immune system would fight the virus. Governments of many countries (including Ghana) have now accepted that ways must be adopted to be able to live with the virus without contracting it. This means that same must be done at the workplace as well. A single person found to have contracted the virus will have a lot of implication on the organisation. This certainly is a source of concern for HR managers in the organisation. a. Explain four (4) of the HR implications should the workforce contract this virus.  b. Apart from the various safety protocols outlined by the W.H.O. and health sectors of various countries, discuss how HR can employ any four (4) of the various HR practices to help fight this pandemic?

You an employee in the public sector. You are faced with the ethical challenge of accepting a bribe for the personal and confidential information that you have access to. Analyse the five-step process that can assist you in making the right decision when confronted with the above situation

In the 1940s two political theorists, Carl J. Friedrich and Herman Finer, debated a critical question of accountability in American public administration: whether professional norms or external controls were necessary to keep administrators accountable. In other words, how much can we rely on the laws to keep administrators in check and how much can we rely on the uniform training of our administrators? Reenact this historic debate. Which do you think is a better accountability measure: external or internal controls and/or the personal character of the administrator? How do you support your choice? As you know the text deconstructs both of these ideas saying that in the current policy environment neither are effective. Why is this the case? What do you think is the solution to keeping administrators accountable in the 21st century?