D072 OA Study Plan Module 9
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Western Governors University *
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Course
D072
Subject
Management
Date
Jan 9, 2024
Type
xlsx
Pages
40
Uploaded by ChefOryxMaster1013
11/20/23
Week 1 Target Complete Date
11/26/23
Complete Study Guide Module 1: The Importance and Impact of Ethics
Complete Study Guide Module 3: Key Operational Functions
Week 2 Target Complete Date
12/03/23
Complete Study Guide Module 4: Organizational Culture and Values
Complete Study Guide Module 5: Communicating Effectively in the Workplace
Complete Study Guide Module 6: Elements of Emotional Intelligence
Week 3 Target Complete Date
12/10/23
Complete Study Guide Module 8: Exploring Elements of Leadership
Complete Study Guide Module 9: Leadership Styles
Week 4 Target Complete Date
12/17/23
Review study guide tabs to prepare for taking pre-assessment
Take the pre-assessment
Meet with Course Instructor to review results Retake the pre-assessment (if needed)
Take the assessment Celebrate your success
When are you beginning D072? Insert your start date here >> Complete Study Guide Module 2: Organization Ethics and Corporate Social Responsibility
Complete Study Guide Module 7: Basic Techniques for Enhancing Emotional Intelligence
When are you beginning D072?
WEBINAR:
As you read the lesson, answer the following questions in your own words. Define ethics.
Define legal.
Define values.
Define morals.
Define organizational ethics.
As you read the lesson, answer the following questions in your own words. Lesson 1: Personal versus Organizational Ethics
Provide an example for each of the following:
legal-ethical legal-unethical illegal-ethical conflicts
List the four main levels of ethical issues and provide an example of each.
Lesson 2: The Impact of Ethics on Organizations
How does a company's ethical behavior impact organizational outcomes?
How does a company's unethical behavior impact organizational outcomes?
2
Module 1: THE IMPORTANCE AND IMPACT OF ETHICS
Modules 1 & 2
Modules 1 & 2
Question
Your Response
Feedback
Please Answer
Please Answer
Please Answer
Please Answer
Please Answer
Please Answer
Check your knowledge by answering the questions. QUESTION
Student Answer
CORRECT ANSWER
Complete the following short statements with the words from the "Word List." Note: Terms/phrases must be spelled correctly (including spaces and special characters), but are not case sensitive. Exit the cell to check your response.
Speaking the truth, respecting my elders, and never purposely hurting someone are examples of _________ ethics.
Offering paid services on your time off to a company customer is an example of a _____________?
__________ reflects beliefs about what is right and what is wrong.
Being punctual, refraining from gossip, and having good time management are examples of _________ ethics.
__________ are the principles that are counted as most important to the individual.
_______ are sets of rules that individuals develop based on cultural norms and beliefs.
Module 1: Activity
Provide an example of when personal and professional ethics may conflict. What are some benefits to an organization that has high organizational ethics?
Where do an organization's ethics tend to start?
Word List
Conflict of interest
Ethics
Illegal
Legal
Morals
Personal
Professional
Values
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Related Questions
Purpose of This Assignment
The Ethics and Social Responsibility competency addresses how to evaluate ethical dilemmas and formulate a defensible
resolution. The final assessment for this competency is to write a paper that addresses stakeholder analysis, rules for ethical
decision-making, ways to cultivate an ethical corporate culture, business sustainability, and Return on Investment (ROI).
Ethics and Social Responsibility Final Assessment: Outline & Rubric
In your paper, you should identify the various ethical dilemmas and identify the stakeholders involved in the dilemma. Since
the stakeholders have different roles and responsibilities, you should analyze the ethical dilemma(s) from their perspective
and identify how the ethical dilemma affects them. You are expected to synthesize what you have learned about ethical
decision-making, as well as the “rules” and relevant theories of ethics and the importance of business sustainability, and apply
that knowledge to this situation.
Item…
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In a different case study centered on planning management, a technology startup faced challenges in project delivery and timeline adherence. The company decided to overhaul its planning processes to enhance project coordination and meet client expectations consistently. The key focus was on adopting agile methodologies and incorporating collaborative project management tools. This shift allowed teams to adapt to changing requirements seamlessly and fostered a more iterative approach to project planning. By breaking down projects into smaller, manageable tasks and encouraging regular communication among team members, the company saw a marked improvement in project delivery times and overall client satisfaction. The case study underscored the importance of dynamic planning approaches in the fast-paced landscape of the technology industry.
Question: How did the adoption of agile methodologies influence the team's ability to adapt to changing project requirements, and what specific…
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Title: Implementing a PM System
Some key members of an organization and an external consultant worked together to thoroughly
communicate and actually implement a new performance management system. As one of the
first steps to implement performance management, the CEO announced that he wanted to
implement a forced distribution performance management system in which a set percentage of
employees would be classified into each of several categories (e.g., a rating of 1 to the top 20
percent of performers; a rating of 2 to the middle 70 percent of performers; and a rating of 3 to
the bottom 10 percent of performers). A global HR team was put in place to design and
implement the new system. The first task for the design team was to build a business case of the
new system by showing that if the new organizational strategy was carried down to team goals or
objectives and team goals or objectives were translated into individual goals, then business goals
would be met. Initially, the program was…
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You work in the human resources department of a company that has just undergone a new organizational working team concept (working in virtual teams). You have been chosen as the team leader for a five-member team to design policies and procedures for the newly designed virtual teams concept and present your recommendations to the leadership team.
Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks.
Address the following in your plan:
Identify at least 3 potential team conflict challenges and how you as the team leader plan to address each challenge.
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You work in the human resources department of a company that has just undergone a new organizational working team concept (working in virtual teams). You have been chosen as the team leader for a five-member team to design policies and procedures for the newly designed virtual teams concept and present your recommendations to the leadership team.
Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks.
Address the following in your plan:
Explain your role as the leader and the importance of collaboration and communication.
Define both collaboration and communication.
Provide 1–2 examples of collaboration and communication from a team perspective.
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You work in the human resources department of a company that has just undergone a new organizational working team concept (working in virtual teams). You have been chosen as the team leader for a five-member team to design policies and procedures for the newly designed virtual teams concept and present your recommendations to the leadership team.
Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks.
Address the following in your plan:
Describe at least 3 ideas for how you will assign tasks to each team member.
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The Joint Commission Sentinel Event Alert 40: Behaviors that undermine a culture of safety
Reason for selection
Summary
Key Issue
Resolution: Is there a way to resolve the key issue? If so, how is it described?
Personal or professional tie-in [Is there a tie-in with the key issue to your work or personal life? If so, describe the tie-in
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At the first virtual meeting of the team, all members have been asked to make an individual contribution, which will be circulated to other team members prior to the next meeting. Your task is to provide a document which:
• analyses the mission and vision statements of named organizations.
To gain a merit grade you must have a further section in the document which:
• evaluates the impact of a named organization’s vision and mission on its strategy.
To gain a distinction grade you must add another section to the document which:
analyses how external influences affect organizational strategy in a named organization
notes:
Any organization or company you choose and analyze its data with a mention of the link from which the basic data was taken, for example, Amazon, Apple, or any other major company
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Write an unsolicited job application letter for the post of Manager at Unilever. Use AIDA approach and follow the full block format of letter writing.
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Case learning objectives:
This case gives students an opportunity to:
Analyse company’s competitive advantage and identify strategies for strengthening its position;
Identify the main benefits and characteristics of a collaborative economy model, which involves more than two actors;
Identify and relate the network effects of digital businesses structured around technological platforms.
Organisation and methodology:
Each student will be required to show his/her understanding of the concepts of the Strategic Management and analytical skills in the work with the case. On the basis of this analysis each student will have to write an individual report. The students will need to carefully read the case and after that the students will need to answer in a paper the following questions:
Question 1: What strategies would you recommend for strengthening RAPPI’s competitive position
and promoting its sustainable growth?
Question 2: How does RAPPI’s business model…
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Background:
XYZ Company, a tech startup, was gearing up to launch its innovative product in the market. The product aimed to revolutionize the way people interact with technology. The company decided to invest in a comprehensive advertising campaign to create awareness and generate excitement around the product.
Planning Phase:
The planning phase involved extensive market research to understand the target audience, competitors, and market trends. XYZ Company identified key features and benefits of their product, which formed the basis of their advertising strategy. They also set specific goals, including brand awareness, product adoption, and market share increase.
Advertising Strategy:
XYZ Company opted for a multi-channel advertising approach, combining online and offline channels to reach a broader audience. The plan included social media ads, targeted online banners, influencer partnerships, and traditional print media. The company allocated budget strategically to…
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• Opportunities and constraints of using BPMN in today's organisation setup;• Current and innovative trends in the use of BPMN;• recommendations as to how today's business organisations will benefit from using BPMN.
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choose a case study that employs a qualitative, quantitative, or mixed-methods approach. The chosen case study should focus on an organizational issue, clearly demonstrating the application of a theoretical framework in addressing the central problem, including data collection, analysis, and how cultural dynamics contributed to the project's complexity.
The analysis should include:
A concise description of the primary problem or issue addressed in the case study.
An overview of the theoretical framework applied to the central topic or problem.
A brief explanation of the methodology used in the case study.
A summary of the analysis and the results obtained.
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Instruction: Kindly fill up the table (SWOT Analysis of a specific place in Philippines). Kindly provide a correct and complete solution.
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Course Project Overview
Introduction
The Course Project is divided into three deliverables. This Course Project will assist the student in utilizing the concepts in this class, assignments, textbook, and instruction by your professor by doing a thorough analytical and in-depth review of organizational change. The first deliverable involves a comprehensive assessment of using images of change in a complete analysis. This assignment will give you the experience of working with change images, how to recommend and structure implementing a change in an organization, and how to apply human resource management competencies. The second deliverable will involve selecting a diagnostic model that can be used for the chosen organization. This part of the Course Project allows for demonstrating a strategic leadership perspective. The final deliverable will culminate in the art of communicating the change and how it aligns with the workplace environment and culture, along with how it will assist…
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As a boss you are required to make a presentation in front of your team and share with them the sales forecast for product A for the year 2019-20. For the past one year, the company has been facing employee turnover in the sales team. The new software purchased for data analytics is also not working properly and the team struggles when they have to make a report. Apart from these issues, your team might be required, in the coming six months, to start working on a new product development.
Finally, the day comes when you make the presentation but just as you complete and about to say: `Any questions?’ one of the team leads raises his voice and says:` How can you expect us to double the sales next year when we have been struggling so hard?’
He then elaborates in agitated tone all the problems the team has been facing (as stated above).
As a good listener, mention the effective listening strategies that you are required to follow in order to convert hostile audience to at least a neutral…
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A group of employees at Spruce Paper Company recently finished a major project that involved multiple departments, from creative to distribution. The goal of the project was to develop a new line of holiday cards.
RITA
Rita has been leading the project from day one. She is a senior member of the marketing team and has been with the company for 15 years. Rita is responsible for managing multiple departments composed of diverse team members with a variety of backgrounds and skill sets.
It is ultimately Rita’s responsibility to set goals for the group, delegate tasks, and ensure the project is finished on time and within budget. Although Rita values the varied opinions, experience, and perspectives of all her team members, she tends to rely heavily on the expertise and opinion of Nimish. Because they have worked together in the past, she trusts him and gives him a lot of responsibilities. Rita relies heavily on Nimish to deliver progress updates on tight deadlines.…
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Please read the case and answer the questions at the end. Please respond to two of your peers. Do you agree or disagree?
Sales at a large telecommunications company were down for the third quarter. Management reviewed several strategies to improve sales and concluded that one solution would be to improve training for the large, dispersed sales force.
For the sake of expediency, the training department began using a needs assessment it conducted several years before as a basis to develop enhanced training. The plan was first to update the original needs analysis, and then to develop new training strategies on the basis of what it found. The department also began investigating new training technologies as a possible means to reduce training delivery costs. However, management was so intent on doing something quickly that the training department was ultimately pressured into purchasing a generic, off-the-shelf package by a local vendor.
One of the features of the package that appealed to…
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Outline dispute resolution and planning.
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Strategies and optimal methodologies to guarantee a successful project
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assume the following scenario for this assignment:
One of your duties as a change consultant is to offer recommendations leading to organizational change. Such recommendations may require the reorganization of staff, workers, and external consultants into new teams. Moreover, some individuals may be dismissed from the labor pool because of redundancies, lacking budgets, and changes in organizational goals.
As a change consultant, you are working at a facility where the administration is considering de-centralizing product departments to break down silo walls across locations. Also, you were provided a large quantity of data showing that changes will benefit the organization at the cost of disrupting staffing, causing conflict, and demanding conflict resolution meetings and services.
First goal. As a consultant, you used the data you collected to arrive at the most informed decisions possible regarding changes to the organization. Discuss the following: What steps would you follow and…
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When and why should a Change Management Plan be implemented?
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When planning and implementing a disaster-response plan, explain why planning and communication are not enough of a plan.
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1.
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You are newly hired as the national sales manager of a pharmaceutical company. Your predecessor was not a very efficient manager. Hence, anomalous transactions and practices were rampant during his time. This was the reason why he was removed from the post despite the good performance of the sales force as far as hitting sales quotas are concerned. As you take over, you assume command responsibility over the entire sales force. However, since there was no proper turnover, you face the danger of being questioned for anomalies that happened before your time. If you call for a sales force audit, you might lose more than half of your sales force due to possible termination as a result of the audit. But you need to immediately show satisfactory sales performance. What will you do?
Important note: please follow the case tips
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Agency for Technical Cooperation and Development, commonly known as Acted is a French humanitarian non-governmental organisation that has three crucial ethical issues that have been faced by actual organizations throughout the years (such as equality at the workplace, racial and sexual harassment, corporate sustainability, corporate governance, corporate citizenship, environmental sustainability and/or globalization) and explain why it is essential for a management team to handle them.
You are expected to demonstrate an analytical knowledge and critical understanding of different ethical perspectives, including ethical business objectives. Give present specific examples of Agency for Technical Cooperation and Development (Acted).
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PROJECT MANAGEMENT : Which metric would you select and use to determine the value of long-term customer relationship in an organization? Why?
Customer Lifetime Value (CLV)
Customer Acquisition Cost (CAC)
Customer Satisfaction & Retention
Net Promoter Score (NPS)
Number Of Customers
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You have been working for 6 months as a project coordinator and enjoy the work, but you feel you have not been given the same opportunities other co-workers have with their manager. Your co-workers had regular performance reviews, an action plan to tackle issues at work, new projects to work on, and opportunities for training.
You have a meeting coming up with your manager and want to address this. You want to persuade your manager to give you the opportunities to train and further develop your skills at the workplace. You would also like to discuss an action plan to deal with issues at work and regular performance reviews. You are aware that your manager has been very busy and stressed, and has recently taken on two large projects. You are also aware that the organization is looking at cutting back on expenses due to a decline in profits.
Describe the steps you would take to prepare for this meeting. What type of information would you present and what would you research before…
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1. Describe examples of principle intervention employed with an organization?
2. Describe the case management models employed by an organization?
3. Describe case manager roles employed by an organization?
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Related Questions
- Purpose of This Assignment The Ethics and Social Responsibility competency addresses how to evaluate ethical dilemmas and formulate a defensible resolution. The final assessment for this competency is to write a paper that addresses stakeholder analysis, rules for ethical decision-making, ways to cultivate an ethical corporate culture, business sustainability, and Return on Investment (ROI). Ethics and Social Responsibility Final Assessment: Outline & Rubric In your paper, you should identify the various ethical dilemmas and identify the stakeholders involved in the dilemma. Since the stakeholders have different roles and responsibilities, you should analyze the ethical dilemma(s) from their perspective and identify how the ethical dilemma affects them. You are expected to synthesize what you have learned about ethical decision-making, as well as the “rules” and relevant theories of ethics and the importance of business sustainability, and apply that knowledge to this situation. Item…arrow_forwardIn a different case study centered on planning management, a technology startup faced challenges in project delivery and timeline adherence. The company decided to overhaul its planning processes to enhance project coordination and meet client expectations consistently. The key focus was on adopting agile methodologies and incorporating collaborative project management tools. This shift allowed teams to adapt to changing requirements seamlessly and fostered a more iterative approach to project planning. By breaking down projects into smaller, manageable tasks and encouraging regular communication among team members, the company saw a marked improvement in project delivery times and overall client satisfaction. The case study underscored the importance of dynamic planning approaches in the fast-paced landscape of the technology industry. Question: How did the adoption of agile methodologies influence the team's ability to adapt to changing project requirements, and what specific…arrow_forwardTitle: Implementing a PM System Some key members of an organization and an external consultant worked together to thoroughly communicate and actually implement a new performance management system. As one of the first steps to implement performance management, the CEO announced that he wanted to implement a forced distribution performance management system in which a set percentage of employees would be classified into each of several categories (e.g., a rating of 1 to the top 20 percent of performers; a rating of 2 to the middle 70 percent of performers; and a rating of 3 to the bottom 10 percent of performers). A global HR team was put in place to design and implement the new system. The first task for the design team was to build a business case of the new system by showing that if the new organizational strategy was carried down to team goals or objectives and team goals or objectives were translated into individual goals, then business goals would be met. Initially, the program was…arrow_forward
- You work in the human resources department of a company that has just undergone a new organizational working team concept (working in virtual teams). You have been chosen as the team leader for a five-member team to design policies and procedures for the newly designed virtual teams concept and present your recommendations to the leadership team. Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks. Address the following in your plan: Identify at least 3 potential team conflict challenges and how you as the team leader plan to address each challenge.arrow_forwardYou work in the human resources department of a company that has just undergone a new organizational working team concept (working in virtual teams). You have been chosen as the team leader for a five-member team to design policies and procedures for the newly designed virtual teams concept and present your recommendations to the leadership team. Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks. Address the following in your plan: Explain your role as the leader and the importance of collaboration and communication. Define both collaboration and communication. Provide 1–2 examples of collaboration and communication from a team perspective.arrow_forwardYou work in the human resources department of a company that has just undergone a new organizational working team concept (working in virtual teams). You have been chosen as the team leader for a five-member team to design policies and procedures for the newly designed virtual teams concept and present your recommendations to the leadership team. Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks. Address the following in your plan: Describe at least 3 ideas for how you will assign tasks to each team member.arrow_forward
- The Joint Commission Sentinel Event Alert 40: Behaviors that undermine a culture of safety Reason for selection Summary Key Issue Resolution: Is there a way to resolve the key issue? If so, how is it described? Personal or professional tie-in [Is there a tie-in with the key issue to your work or personal life? If so, describe the tie-inarrow_forwardAt the first virtual meeting of the team, all members have been asked to make an individual contribution, which will be circulated to other team members prior to the next meeting. Your task is to provide a document which: • analyses the mission and vision statements of named organizations. To gain a merit grade you must have a further section in the document which: • evaluates the impact of a named organization’s vision and mission on its strategy. To gain a distinction grade you must add another section to the document which: analyses how external influences affect organizational strategy in a named organization notes: Any organization or company you choose and analyze its data with a mention of the link from which the basic data was taken, for example, Amazon, Apple, or any other major companyarrow_forwardWrite an unsolicited job application letter for the post of Manager at Unilever. Use AIDA approach and follow the full block format of letter writing.arrow_forward
- Case learning objectives: This case gives students an opportunity to: Analyse company’s competitive advantage and identify strategies for strengthening its position; Identify the main benefits and characteristics of a collaborative economy model, which involves more than two actors; Identify and relate the network effects of digital businesses structured around technological platforms. Organisation and methodology: Each student will be required to show his/her understanding of the concepts of the Strategic Management and analytical skills in the work with the case. On the basis of this analysis each student will have to write an individual report. The students will need to carefully read the case and after that the students will need to answer in a paper the following questions: Question 1: What strategies would you recommend for strengthening RAPPI’s competitive position and promoting its sustainable growth? Question 2: How does RAPPI’s business model…arrow_forwardBackground: XYZ Company, a tech startup, was gearing up to launch its innovative product in the market. The product aimed to revolutionize the way people interact with technology. The company decided to invest in a comprehensive advertising campaign to create awareness and generate excitement around the product. Planning Phase: The planning phase involved extensive market research to understand the target audience, competitors, and market trends. XYZ Company identified key features and benefits of their product, which formed the basis of their advertising strategy. They also set specific goals, including brand awareness, product adoption, and market share increase. Advertising Strategy: XYZ Company opted for a multi-channel advertising approach, combining online and offline channels to reach a broader audience. The plan included social media ads, targeted online banners, influencer partnerships, and traditional print media. The company allocated budget strategically to…arrow_forward• Opportunities and constraints of using BPMN in today's organisation setup;• Current and innovative trends in the use of BPMN;• recommendations as to how today's business organisations will benefit from using BPMN.arrow_forward
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Recommended textbooks for you
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub