D072 OA Study Plan Module 7
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Western Governors University *
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Course
D072
Subject
Management
Date
Jan 9, 2024
Type
xlsx
Pages
40
Uploaded by ChefOryxMaster1013
Week 1 Target Complete Date
01/05/00
Complete Study Guide Module 1: The Importance and Impact of Ethics
Complete Study Guide Module 3: Key Operational Functions
Week 2 Target Complete Date
01/12/00
Complete Study Guide Module 4: Organizational Culture and Values
Complete Study Guide Module 5: Communicating Effectively in the Workplace
Complete Study Guide Module 6: Elements of Emotional Intelligence
Week 3 Target Complete Date
01/19/00
Complete Study Guide Module 8: Exploring Elements of Leadership
Complete Study Guide Module 9: Leadership Styles
Week 4 Target Complete Date
01/26/00
Review study guide tabs to prepare for taking pre-assessment
Take the pre-assessment
Meet with Course Instructor to review results Retake the pre-assessment (if needed)
Take the assessment Celebrate your success
When are you beginning D072? Insert your start date here >> Complete Study Guide Module 2: Organization Ethics and Corporate Social Responsibility
Complete Study Guide Module 7: Basic Techniques for Enhancing Emotional Intelligence
When are you beginning D072?
WEBINAR:
As you read the lesson, answer the following questions in your own words. Define ethics.
Define legal.
Legal is an act or behavior that is right in regards to court or society.
Define values.
Values are the standards a person develops their life that they hold as most important to them.
Define morals.
Define organizational ethics.
As you read the lesson, answer the following questions in your own words. Lesson 1: Personal versus Organizational Ethics
Ethics are someones principles that are instilled in them from a young age and used to guide them through everyday life.
Provide an example for each of the following:
legal-ethical legal-unethical illegal-ethical conflicts
Raising money for a local church in the community woul be legal-ethical. Reprimanding an employee in front of his coworkers is legal-unethical. A doctor has a terminally ill patient that is in constant pain, the patient pleads with the doctor to help her end her pain and suffering with assisted suicide which is illeagal-ethical.
Morals are a set of rules a person develops through their life in which their family, friends, church ect may have influenced. Morals can be passed down generations and developed through their beliefs, values, and organizational culture.
Organizational ethics is a set of standards or rules that company develops through their beliefs and values that represents their organization and how they feel business should be done.
List the four main levels of ethical issues and provide an example of each.
The four main levels of ethical issues are societal issues, stake-holder issues, internal policy issues, and personal issues. An example of societal issue is the growing number of homeless in our community yet the average rental prices to continue to increase and the need for affordable housing continues to increase. An example of a stakeholder issue would be a conflict between a company and its employees over working conditions and employee safety. An example of internal policy issues would be a disagreement wihin a company regarding its remote work policy. Some employees might prefer the flexibility of working remotely while others may believe that in person colaboration is essential for effective teamwork. An example of personal issues is a employee constantly arriving late to work because she doesnt have reliable transportation to get her to work.
Lesson 2: The Impact of Ethics on Organizations
How does a company's ethical behavior impact organizational outcomes?
A companys ethical behavior can have a signifigant impact on its organizational outcome. For example ethical behavior helps build a strong reputation and positive brand image and when a company demonstrates integrity, accountabiltity, and social responsibility it gains the trust and loyalty from the customers, employees, and stakeholders. A positive reputation will attract more customers, enhance brand value, therefor ensuring long term success
.
How does a company's unethical behavior impact organizational outcomes?
A companys unethical behavior can also have a signifigant impact on the organizations outcome because unethical behavior within a company can lead to its reputation being damaged, a decrease in customer loyalty, legal consequences,higher employee turnover, loss of invester confidence, and negative financial performance. It is important for companies to proritize ethical conduct within there business to alleviate these risks and foster sustainable success.
2
Module 1: THE IMPORTANCE AND IMPACT OF ETHICScourt Modules 1 & 2
Modules 1 & 2
Check your knowledge by answering the questions. Question
Your Response
Feedback
personal
Correct
conflict of interest
Correct
ethics
Correct
professional
Correct
values
Correct
morals
Correct
Check your knowledge by answering the questions. QUESTION
Student Answer
CORRECT ANSWER
Speaking the truth, respecting my elders, and never purposely hurting someone are examples of _________ ethics.
Offering paid services on your time off to a company customer is an example of a _____________?
__________ reflects beliefs about what is right and what is wrong.
Being punctual, refraining from gossip, and having good time management are examples of _________ ethics.
__________ are the principles that are counted as most important to the individual.
_______ are sets of rules that individuals develop based on cultural norms and beliefs.
Module 1: Activity
They start at the top and trickle down
Provide an example of when personal and professional ethics may conflict. An example of personal and professional ethics conflicting would be if a person who is prolife got a job as a receptionist at an abortion clinic
Check to see how your example aligns with the following: A police officer may personally believe that a law that he is required to enforce is wrong. However, under the Code of Conduct for the New Zealand Police, he is required to obey all lawful and reasonable instructions to enforce that law unless there is good and sufficient cause to do otherwise.
A doctor may not personally believe that the course of medical treatment chosen by a patient is the right one. However, under the Code of Ethics for the New Zealand Medical Association, she must respect the rights, autonomy and freedom of choice of the patient.
What are some benefits to an organization that has high organizational ethics?
Some benefits to an organization that has high ethical standards would be that they are trustworthy and would be a good company to work for.
Business ethics offer companies a competitive advantage. Consumers learn to trust ethical brands and remain loyal to them, even during difficult periods. Employees feel more at ease, are more open to taking educated chances, and have a more pleasant work experience.
Where do an organization's ethics tend to start? They start with the leaders and trickle down.
Word List
Conflict of interest
Ethics
Illegal
Legal
Morals
Personal
Professional
Values
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Related Questions
Purpose of This Assignment
The Ethics and Social Responsibility competency addresses how to evaluate ethical dilemmas and formulate a defensible
resolution. The final assessment for this competency is to write a paper that addresses stakeholder analysis, rules for ethical
decision-making, ways to cultivate an ethical corporate culture, business sustainability, and Return on Investment (ROI).
Ethics and Social Responsibility Final Assessment: Outline & Rubric
In your paper, you should identify the various ethical dilemmas and identify the stakeholders involved in the dilemma. Since
the stakeholders have different roles and responsibilities, you should analyze the ethical dilemma(s) from their perspective
and identify how the ethical dilemma affects them. You are expected to synthesize what you have learned about ethical
decision-making, as well as the “rules” and relevant theories of ethics and the importance of business sustainability, and apply
that knowledge to this situation.
Item…
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Background:
XYZ Company, a tech startup, was gearing up to launch its innovative product in the market. The product aimed to revolutionize the way people interact with technology. The company decided to invest in a comprehensive advertising campaign to create awareness and generate excitement around the product.
Planning Phase:
The planning phase involved extensive market research to understand the target audience, competitors, and market trends. XYZ Company identified key features and benefits of their product, which formed the basis of their advertising strategy. They also set specific goals, including brand awareness, product adoption, and market share increase.
Advertising Strategy:
XYZ Company opted for a multi-channel advertising approach, combining online and offline channels to reach a broader audience. The plan included social media ads, targeted online banners, influencer partnerships, and traditional print media. The company allocated budget strategically to…
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Title: Implementing a PM System
Some key members of an organization and an external consultant worked together to thoroughly
communicate and actually implement a new performance management system. As one of the
first steps to implement performance management, the CEO announced that he wanted to
implement a forced distribution performance management system in which a set percentage of
employees would be classified into each of several categories (e.g., a rating of 1 to the top 20
percent of performers; a rating of 2 to the middle 70 percent of performers; and a rating of 3 to
the bottom 10 percent of performers). A global HR team was put in place to design and
implement the new system. The first task for the design team was to build a business case of the
new system by showing that if the new organizational strategy was carried down to team goals or
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RITA
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It is ultimately Rita’s responsibility to set goals for the group, delegate tasks, and ensure the project is finished on time and within budget. Although Rita values the varied opinions, experience, and perspectives of all her team members, she tends to rely heavily on the expertise and opinion of Nimish. Because they have worked together in the past, she trusts him and gives him a lot of responsibilities. Rita relies heavily on Nimish to deliver progress updates on tight deadlines.…
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Mangement
Case Study: Organizing a Community Health Fair
This case study focuses on the planning and execution of a community health fair in a rural area. The event aimed to provide essential health services, screenings, and educational resources to underserved populations. The organizers faced a variety of logistical and outreach challenges, including securing healthcare professionals, setting up mobile clinics, and promoting the event to ensure maximum community participation. Additionally, they had to consider cultural sensitivities and language barriers within the community. The study explores the strategies used to address these challenges, emphasizing the importance of community engagement, collaboration with local healthcare providers, and tailoring services to the specific needs of the target population.
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Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks.
Address the following in your plan:
Identify at least 3 potential team conflict challenges and how you as the team leader plan to address each challenge.
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Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks.
Address the following in your plan:
Explain your role as the leader and the importance of collaboration and communication.
Define both collaboration and communication.
Provide 1–2 examples of collaboration and communication from a team perspective.
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You work in the human resources department of a company that has just undergone a new organizational working team concept (working in virtual teams). You have been chosen as the team leader for a five-member team to design policies and procedures for the newly designed virtual teams concept and present your recommendations to the leadership team.
Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks.
Address the following in your plan:
Describe at least 3 ideas for how you will assign tasks to each team member.
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Part B: Case Analysis
International Cow Packers (ICP) is a $12 billion meat processor (slaughter, processing, and packing). Founded in 1943, ICP has grown to become the largest beef and lamb processor in the United States (revenues come 90% from beef and 10% from lamb) and also has a growing export market to Japan.
The company follows a focused cost-leadership strategy, delivering USDA-graded meats primarily to the institutional (schools, prisons, hospitals) and supermarket channels. ICP’s entire value chain is organized to deliver volume product at the industry’s lowest per-unit cost. Its supplier industries, primarily cattle feedlots, have relatively little power since prices for these raw materials are determined in the commodity markets. While entry barriers to the industry are high due to high minimum start-up costs, industry rivalry is extremely intense - primarily due to the fact that three large companies (including ICP) control 80% of the market for processed…
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Part B: Case Analysis
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The company follows a focused cost-leadership strategy, delivering USDA-graded meats primarily to the institutional (schools, prisons, hospitals) and supermarket channels. ICP’s entire value chain is organized to deliver volume product at the industry’s lowest per-unit cost. Its supplier industries, primarily cattle feedlots, have relatively little power since prices for these raw materials are determined in the commodity markets. While entry barriers to the industry are high due to high minimum start-up costs, industry rivalry is extremely intense - primarily due to the fact that three large companies (including ICP) control 80% of the market for processed…
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The Joint Commission Sentinel Event Alert 40: Behaviors that undermine a culture of safety
Reason for selection
Summary
Key Issue
Resolution: Is there a way to resolve the key issue? If so, how is it described?
Personal or professional tie-in [Is there a tie-in with the key issue to your work or personal life? If so, describe the tie-in
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• analyses the mission and vision statements of named organizations.
To gain a merit grade you must have a further section in the document which:
• evaluates the impact of a named organization’s vision and mission on its strategy.
To gain a distinction grade you must add another section to the document which:
analyses how external influences affect organizational strategy in a named organization
notes:
Any organization or company you choose and analyze its data with a mention of the link from which the basic data was taken, for example, Amazon, Apple, or any other major company
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Finally, the day comes when you make the presentation but just as you complete and about to say: `Any questions?’ one of the team leads raises his voice and says:` How can you expect us to double the sales next year when we have been struggling so hard?’
He then elaborates in agitated tone all the problems the team has been facing (as stated above).
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This case gives students an opportunity to:
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Develop a project charter focused on addressing Gender based Violence (GBV)
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1.
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PROJECT MANAGEMENT : Which metric would you select and use to determine the value of long-term customer relationship in an organization? Why?
Customer Lifetime Value (CLV)
Customer Acquisition Cost (CAC)
Customer Satisfaction & Retention
Net Promoter Score (NPS)
Number Of Customers
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Examine the different categories and dimensions of events, using specific examples.
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describe options that organizations have for selecting projects that align with their missions ao strategy and
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How To Prevent Accidents the common injuries in the Cruise ship Industry.
1. Slip and Fall Accidents (3 steps)
2. Illness Outbreak (3 steps)
3. Cruise Ship Collisions (3 steps)
4. Crew Assault (3 steps)
5. Food poisoning (3 steps)
6. Fires (3 steps)
7. Drowning (3 steps)
8. Swimming pool accidents (3 steps)
9. Recreational activities (3 steps)
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18
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From the Research Topic below, kindly provide a suitable and proper qualitative research instrument to be used for this project -
"An Analysis of the factors influencing Recruitment, Selection, and Retention of Public Sector Workers in Montserrat.
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The analysis should include:
A concise description of the primary problem or issue addressed in the case study.
An overview of the theoretical framework applied to the central topic or problem.
A brief explanation of the methodology used in the case study.
A summary of the analysis and the results obtained.
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1. Describe examples of principle intervention employed with an organization?
2. Describe the case management models employed by an organization?
3. Describe case manager roles employed by an organization?
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- Purpose of This Assignment The Ethics and Social Responsibility competency addresses how to evaluate ethical dilemmas and formulate a defensible resolution. The final assessment for this competency is to write a paper that addresses stakeholder analysis, rules for ethical decision-making, ways to cultivate an ethical corporate culture, business sustainability, and Return on Investment (ROI). Ethics and Social Responsibility Final Assessment: Outline & Rubric In your paper, you should identify the various ethical dilemmas and identify the stakeholders involved in the dilemma. Since the stakeholders have different roles and responsibilities, you should analyze the ethical dilemma(s) from their perspective and identify how the ethical dilemma affects them. You are expected to synthesize what you have learned about ethical decision-making, as well as the “rules” and relevant theories of ethics and the importance of business sustainability, and apply that knowledge to this situation. Item…arrow_forwardBackground: XYZ Company, a tech startup, was gearing up to launch its innovative product in the market. The product aimed to revolutionize the way people interact with technology. The company decided to invest in a comprehensive advertising campaign to create awareness and generate excitement around the product. Planning Phase: The planning phase involved extensive market research to understand the target audience, competitors, and market trends. XYZ Company identified key features and benefits of their product, which formed the basis of their advertising strategy. They also set specific goals, including brand awareness, product adoption, and market share increase. Advertising Strategy: XYZ Company opted for a multi-channel advertising approach, combining online and offline channels to reach a broader audience. The plan included social media ads, targeted online banners, influencer partnerships, and traditional print media. The company allocated budget strategically to…arrow_forwardTitle: Implementing a PM System Some key members of an organization and an external consultant worked together to thoroughly communicate and actually implement a new performance management system. As one of the first steps to implement performance management, the CEO announced that he wanted to implement a forced distribution performance management system in which a set percentage of employees would be classified into each of several categories (e.g., a rating of 1 to the top 20 percent of performers; a rating of 2 to the middle 70 percent of performers; and a rating of 3 to the bottom 10 percent of performers). A global HR team was put in place to design and implement the new system. The first task for the design team was to build a business case of the new system by showing that if the new organizational strategy was carried down to team goals or objectives and team goals or objectives were translated into individual goals, then business goals would be met. Initially, the program was…arrow_forward
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- You work in the human resources department of a company that has just undergone a new organizational working team concept (working in virtual teams). You have been chosen as the team leader for a five-member team to design policies and procedures for the newly designed virtual teams concept and present your recommendations to the leadership team. Your immediate task is to organize and assign each team member with their specific assignments to complete the project. Describe how you would go about creating an implementation plan, including which team member is assigned to which tasks. Address the following in your plan: Describe at least 3 ideas for how you will assign tasks to each team member.arrow_forwardIn a different case study centered on planning management, a technology startup faced challenges in project delivery and timeline adherence. The company decided to overhaul its planning processes to enhance project coordination and meet client expectations consistently. The key focus was on adopting agile methodologies and incorporating collaborative project management tools. This shift allowed teams to adapt to changing requirements seamlessly and fostered a more iterative approach to project planning. By breaking down projects into smaller, manageable tasks and encouraging regular communication among team members, the company saw a marked improvement in project delivery times and overall client satisfaction. The case study underscored the importance of dynamic planning approaches in the fast-paced landscape of the technology industry. Question: How did the adoption of agile methodologies influence the team's ability to adapt to changing project requirements, and what specific…arrow_forwardStrategies and optimal methodologies to guarantee a successful projectarrow_forward
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