Final C815 Task 3

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Western Governors University *

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C815 TASK

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Management

Date

Jan 9, 2024

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pdf

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Uploaded by ConstableMaskAntelope186

1 Performance Improvement Management Rachel De Silva Western Governors University C815: Quality and Performance Management and Methods Instructor Melody Hoskins August 8, 2022

2 Performance Improvement Management Workplace Standards and Guidelines One effective process that supervisors can use in maintaining workplace standards and guidelines is to provide their employees with compliant safety training. The safety training must be comprehensible to their employees in language and vocabulary (Occupational Safety and Health Administration [OSHA], n.d). Supervisors can achieve this by providing their employees with handbooks or manuals that they can refer to. Another process that supervisors can use to maintain workplace standards and guidelines is to establish or update any safety procedures. Supervisors can do this by making sure to communicate this with their employees so that they can follow the most up-to-date regulations in the workplace. Productivity and Improvement Supervisors can promote productivity improvement for their staff members by developing and implementing a training program. Supervisors can utilize training programs first, by establishing their goals for their departments, then figuring out how each employee can play a part in this goal. Supervisors should recognize each employee in their department and acknowledge their goals, skills, and ambitions. Supervisors that understand their employees’ goals can set higher standards by updating and enhancing their training programs according to each employee. Setting higher standards can give employees a chance to challenge themselves, which can improve their productivity since they aim to accomplish their goals. Another way that supervisors can promote productivity improvement for their staff is by implementing performance-based salaries. This type of pay is based on how much an employee can contribute to the company. Employees are more motivated to work at their best performance when they are

3 seen and paid for their efforts. This will then improve productivity in the department and help employees aim for their goals. Team Building A supervisor can foster team building by encouraging their employees to use brainstorming collaboratively. When a supervisor strives for a workplace to work together as a team, collaborative brainstorming can make employees feel that they are working together to achieve something meaningful. The supervisor can encourage each employee to join in and exercise this by allowing each employee to contribute ideas that they think would benefit the team or goal. When every team member can express and offer their ideas together, it adds value to the team and makes the team feel like they are working together by hearing each other’s goals and values. Professional Development Program for HIM Employees To create a professional development program, the first step would be to plan and understand the expectations and opportunities that the employees are seeking for their career goals. To ensure that each employee has a successful plan in the program, they should first complete a self-assessment. The self-assessment can help the supervisor understand what interests the employee in career development and opportunities. It can also evaluate if those interests benefit the company overall. As a supervisor, the next step is to assess the employee’s self-assessment and determine what skill level the employee is at. For example, assessing the employee’s technical and social skills are at. The next step is for the supervisor to assess the department and organization’s needs, and how the employee would fit into or align themselves with the organization’s needs and values (Duke University, n.d). The supervisor should keep in mind what the department, team, and employee’s goals are all together. Lastly, the supervisor

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