Case homework week 10- Management Skills

Poor hiring decisions can be very costly to employers. When a new hire is terminated or quits, the employer’s investment in acquiring that employee is lost. These costs include recruiting, screening, and training the new employee. How can an employer avoid hiring the wrong person? What factors should be considered in making a hiring decision? How would the employee selection process differ for a high-level, key position versus an entry-level, low-skill position?

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11 You work in the human resources organization and found out through research on Facebook that a current job candidate married and divorced his high school sweetheart before graduating from college and once had his car repossessed. Is this valid grounds for dropping this candidate from further consideration? What would you do?

Evidence suggests that the employees who already have the highest skill levels in an organization are the most likely to receive further training, while the lower-skilled employees most in need of training are less likely to receive it, either because those employees decline opportunities or because they are not selected to participate. Why might the situation described above happen? What criteria should be used to determine who is selected to participate in training programs? How can organizations encourage lower-skilled employees to take advantage of elective training opportunities?

Develop a set of at least five relevant criteria for the position of a retail salesperson who will be working in a team. Be sure to explain why each of your criteria are appropriate for the position.

The given scenario involves Joseph and Krystal, who are members of a shared social group and have joined Missile’s Financial Services as middle managers. Each of them reports to a different senior manager, who, in turn, reports to the Managing Director. Periodically, after payday, Joseph, Krystal, and other members of their social group attempt to have lunch together. Joseph expresses distress about his recent experiences with Nicholas, his manager. The issue revolves around a meeting with a new supplier aimed at finalizing a contract. Despite having engaged with the supplier for over two and a half months and reaching a preliminary agreement on costs, Joseph struggled to get Nicholas to review and approve the contract details in the preceding two weeks. The supplier is deemed crucial, offering fast services, a reputable product line, and a favorable cost, even willing to customize stationary at no extra expense. Despite Joseph's efforts, Nicholas, consistently occupied, only briefly…

Talent Allocation, LLC (TA) is a consulting firm helping organizations develop effective, efficient, and affordable workforces.  As a member of TA, you are charged with meeting with Dakota Press’s divisions and hosting a discussion regarding a division’s ability to rapidly respond to changes in business partnerships, policy shifts, embargos, and other publishing-orientated world events.  After meeting with each division, you will be expected to offer a comprehensive presentation on ideas/processes helping the company enhance it is response times. After arriving, you speak with several different departments within divisions.  Curiously, you notice the following: Multiple generations of workers team-up on projects. There seems to be a significant amount of tension amongst the staff. You saw staff members exchanging harsh words and appearing angry. The company has survived due to multiple mergers and consolidations.  However, you remain uncertain how the diverse workforces were…

You are finance director in a public sector organization that has experienced difficulty attracting and retaining skilled staff. To assist in overcoming this problem, the board has engaged a consultant to recommend an improved benefits structure, to apply to all staff. The consultant has produced his report, and you have been asked to consider the proposed staff benefits structure, and make appropriate recommendations to the board. You study the report, conduct appropriate research, and assess the costs involved. You conclude that it will be necessary to increase staff costs, but you believe these will be offset by the efficiencies brought about by recruiting and retaining high-quality staff. The report contains the following recommendations: Benefits should be related to the length of service of members of staff. After one year of continuous employment, a member of staff will qualify for private health insurance. Private health insurance should cover the member of staff and his or her…

Organizations must find the best candidate for a job among a pool of many applicants. which basic selection criterion do you feel is the most critical in hiring? Give a rational for your decision •education and experience •skills and abilities

Kaily Bach was recently promoted to the managing director's position at Big Wheel Bikes, Inc. Kaily was told by her boss that she received the promotion because he believed she had the management skills necessary to help the company become more efficient and effective.  During her first week, Kaily first compared the actual revenues and expenses of the company with desired results. She also met with employees to get their feedback and suggestions.  Armed with this information, she formulated the future course of action for Big Wheel Bikes. One of her short-term goals is to provide the employees of Big Wheel Bikes with flexible working schedules. Another short-term goal is to create business lunches, in which groups of five employees meet over lunch to discuss organizational objectives. Kaily is confident she can lead the company into a prosperous future.   Refer to Big Wheel Bikes, Inc. Which managerial function is Kaily performing when she compares the actual revenue and expense…

Kaily Bach was recently promoted to the managing director's position at Big Wheel Bikes, Inc. Kaily was told by her boss that she received the promotion because he believed she had the management skills necessary to help the company become more efficient and effective.  During her first week, Kaily first compared the actual revenues and expenses of the company with desired results. She also met with employees to get their feedback and suggestions.  Armed with this information, she formulated the future course of action for Big Wheel Bikes. One of her short-term goals is to provide the employees of Big Wheel Bikes with flexible working schedules. Another short-term goal is to create business lunches, in which groups of five employees meet over lunch to discuss organizational objectives. Kaily is confident she can lead the company into a prosperous future.   Refer to Big Wheel Bikes, Inc. Which of Clark Wilson's three skill categories is involved when Kaily implements the lunch sessions?…

Kaily Bach was recently promoted to the managing director's position at Big Wheel Bikes, Inc. Kaily was told by her boss that she received the promotion because he believed she had the management skills necessary to help the company become more efficient and effective.  During her first week, Kaily first compared the actual revenues and expenses of the company with desired results. She also met with employees to get their feedback and suggestions.  Armed with this information, she formulated the future course of action for Big Wheel Bikes. One of her short-term goals is to provide the employees of Big Wheel Bikes with flexible working schedules. Another short-term goal is to create business lunches, in which groups of five employees meet over lunch to discuss organizational objectives. Kaily is confident she can lead the company into a prosperous future.   Refer to Big Wheel Bikes, Inc. Kaily's formulation of a future course of action for Big Wheel Bikes is an example of the…

1. Interpersonal Relations in the Organization Consider the importance of interpersonal relations to organization performance and select the correct responses to the following questions. Which of the following situations are likely to cause poor interpersonal relations? Check all that apply. When managers submit invoices to Natalie in accounting without including all the necessary information, Natalie contacts them right away and helps them locate the needed cost center codes and approvals. Brad believes that when Jason makes a mistake, he often tells their boss that Brad is responsible for what went wrong. O Billie worked her way through state college and continues to struggle to pay off student loans, while most of her coworkers attended private colleges and now vacation at their parents' second homes. Deion's manager has given him positive performance ratings for several years and consistently gives Deion the assignments he wants.

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"You have two equally qualified employees who both deserve a promotion. However, you only have one available position. How would you determine who gets the promotion and justify your decision to both employees?" This question challenges managers to consider their decision-making process, their ability to assess and compare employees' qualifications objectively, and their communication skills in handling potential disappointment or conflict.

Ms. S was a charming and single lady who worked for big company as the assistant of the sales manager. A few months after her working in the company, an engineer in IT department as well as her manager both expressed their attraction to her and asked her out for dating. Although she did not dislike any of them, she refused them both because she did not know whether workplace romance should be allowed. If you were her close friend, what would be the BEST suggestion you can give to her about workplace romance? Please tell which one is true

Betty, the chief nursing officer, had to make a decision about buying 120 new hospital beds for patient rooms. After she interviewed nurse managers at the units where the beds were going to be placed, Betty compiled her findings and decided to contact a well-known equipment company to obtain prices and contracts. The equipment company’s executive sales person, Jim, discussed options at length with her and invited her and her significant other to an upcoming all-expense-paid lavish retreat at a five-star hotel in Singapore to see demonstrations of the beds and to hear a comprehensive sales pitch. Betty thought to herself, “We badly need some relaxation and stress relief. Hawaii would be so much fun. Would it be wrong for us to go? If you were Betty, what should you do? If I am Betty, I need to consider first the pros and cons What ethical principles are at stake? Do you consider this situation a conflict of interest? How would Betty handle this case if she believed she needed to seek…

Apply an Ethical Framework and determine the best ethical approach to use for deciding two ethical cases. Purpose: Give students the opportunity to develop a framework for making ethical decisions when faced with work dilemmas Assignment Description: Read the following cases on the Markkula Ethics website and make a recommendation using the following guidelines: Identify the stakeholders involved in the case. Suggest some possible solutions to the issues described in the case. Identify challenges that various stakeholders may encounter with your suggested alternatives. Apply the information on the “Approaches to Ethical Decision Making” from the Markkula website to determine the best approach for each of the cases.https://www.scu.edu/ethics/ethics-resources/ethical-decision-making/ Present your recommended solutions in written form. Cases: Off the Clock  https://www.scu.edu/ethics/focus-areas/more/engineering-ethics/engineering-ethics-cases/off-the-clock/ The Case of the Performance…

You are the judge hearing a case where an employee has been terminated and has filed a wrongful termination complaint. The employee was the sole African-American customer service representative at the firm, who had a lengthy record of good evaluations. However, she received more negative evaluations over a period of three years after a new supervisor was hired, though the more stringent requirements that were applied to her were not applied to white employees. After 3 years, the employee was then selected for termination in a downsizing based on her previous 3 years’ evaluations. Based on this evidence, what should you decide?you should in favor of the employer because the termination was based on performance appraisals rather than raceyou should grant in favor of the employer because a discrimination claim based on performance appraisals going back three years was no longer timelyyou should rule in favor of employee to go to trial because African-Americans…

Unfortunately, some managers within organizations purposefully make an employee’s situation miserable with direct intent to force the employee out. This is due to many circumstances such as collective bargaining agreements where a union is represented, specific contract language, or tenure policies. Because of these elements, many managers aren’t able to terminate under regular conditions and will sometimes commit themselves to unethical practices. How can HR minimize unhealthy and potentially illegal situations like this? HR is the sole representative during any legal proceeding and bears the burden of proving guilt for the company. HR is able to conduct frequent investigations ensuring they enforce appropriate conduct within the business. HR plays a dual role in advocating on behalf of employees and also acting as a representative of the company. A good HR professional must leverage company resources while watching out for the individual. HR is able to review comments from…

One reason employers might offer a particular employee benefit is to aid in recruiting certain types of workers. One example is a tuition reimbursement program to attract highly motivated employees. What other example of benefits are you familiar with that might be used to attract a particular type of employee? What types of employees are most attracted to these benefits?

Which employee involvement group has the highest power to make proposals and the greatest amount of information? Why?

You have been employed in the hospital’s business office for 12 years. Starting in a clerical capacity, you worked your way up through several jobs in the department. You consider yourself friends with all 14 other business office employees, and at least two of them are among your closest friends. Recently you were appointed business office manager. You willingly accepted the position. You believe that although one or two persons in the department may feel some slight resentment over your appointment, they are, for the most part, supportive. However, you realize that as a supervisor, it may sometimes be necessary for you to do things that are inconsistent with your feelings for this group of people, these people with whom you have worked for so long. Questions: Describe the effect of interpersonal communication when the supervisor is doing the talking. Describe the effect of interpersonal communication when the supervisor is doing the listening.

The No-Show Consultant Jeffrey Moses was facing one of the toughest decisions of his short career as a manager with International Consulting. the first time. In calling around to other customers on the East Coast in an effort to locate the missing consultant, Moses heard other stories. Carpenter had also missed a few arher annnintmente-all an Mondav morninoe-hnt no

Equity theory suggests that if a relationship is not equitable a. the overbenefited individual will still be satisfied with it. b. both the underbenefited and the overbenefited -individuals will still be satisfied with it. c. both the underbenefited and the overbenefited -individuals will be unsatisfied with it. d. it will transition from a communal relationship to an exchange relationship.

Carol Jones wanted her business to increase sales by 50 percent over the next five years. To do this, she must hire three more people. She wanted to determine how to evaluate these people, so she lists their job specifications and develops job descriptions. She also listed where these employees would work and what training they would require. What management functions is Carol performing, and how do they apply to this scenario?

Due to organizations’ increased demand for talent, it has become essential for organizations to look for ways to save time and money at each stage of their recruiting process. The best strategies for improvement dig into the data to identify opportunities for unification and structure, then plan for addressing those concerns with efficient solutions. As a result, creating an efficient recruitment process is becoming more and more important for maintaining company profitability. Vacant positions cost money, strain resources, and stress existing staff. And, the longer positions are open, the higher the price. With every employee having a direct and measurable impact on a company’s bottom line, organizations must find new ways to discover quality talent faster. But, building a better recruiting process can be an overwhelming undertaking for any human resource/ talent acquisition department. Explain contemporary recruitment and selection process to save time and resources and get the best…

Due to organizations’ increased demand for talent, it has become essential for organizations to look for ways to save time and money at each stage of their recruiting process. The best strategies for improvement dig into the data to identify opportunities for unification and structure, then plan for addressing those concerns with efficient solutions. As a result, creating an efficient recruitment process is becoming more and more important for maintaining company profitability. Vacant positions cost money, strain resources, and stress existing staff. And, the longer positions are open, the higher the price. With every employee having a direct and measurable impact on a company’s bottom line, organizations must find new ways to discover quality talent faster. But, building a better recruiting process can be an overwhelming undertaking for any human resource/ talent acquisition department. Explain contemporary recruitment and selection process to save time and resources and get the best…

You receive four applications for the three positions. You have read their resumes and conducted interviews. Who do you hire for each role? Students will use a categorization table to match the right job to the right person. Pat is outgoing and likes working with people. Pat is friendly, organized and wants to be a part of a growing team. Teddy is creative and is interested in culinary arts. Teddy is interested in joining a new company in the hopes of helping develop the next great food destination. Robin likes working with numbers and is interested in joining a large organization with a clearly defined career path. Lee is detail oriented and likes working with numbers. Lee works well independently and wants to work for a start-up. Customer Bookkeeper Service Taco None Maestro

Jenna has worked as a secretary for a small tech manufacturer for 45 years. In that time, she has weathered many interpersonal storms, from angry customers to new products to tight deadlines to a moody boss. Just today, she came to work and discovered that the company had been sold to a Chinese conglomerate and that she no longer has a job. As she considers her options, she hears through the grapevine that her boss has been orchestrating this buyout for six months, that he knew the Chinese firm would be terminating her because of her age, and that he will be walking away with a hefty reward for his negotiations. What best categorizes the situation, in regard to the five dimensions of the business environment? a) Competitive environment because of the buyout b) Technological environment because of the competitive advantage of e-commerce, Web presence, and bleeding-edge business technology J c) Global environment because of American outsourcing d) Social environment because of diversity…

in the Tyler Shultz interview Tyler Shultz discovered the problems with Theranos’ blood testing protocol. Do you believe any other employees knew this testing protocol did not work? 2. Do you think you would have acted the same way as Tyler in this situation? 3) If faced with a whistleblowing situation in the future, would your knowledge of Tyler Shultz’s situation influence your decision to report misconduct?

Students will be assigned to groups of 6 and each group is required to submit a PowerPointPresentation on any three (3) of the following workplace diversity issues:1. Gender2. Age3. Race4. LGBTQ5. Generation6. Disabled Workers7. HIV/Aids WorkersThe presentation should include:a. The importance of diversity management.b. Two possible effects of the issues identified on individuals if they are not effectivelymanaged.c. Two possible effects of the issues identified on organisations if they are noteffectively managed.d. Three (3) measures that can be taken by management to ensure that diversity issuesare effectively managed in the workplace.

Your collective bargaining agreement has three types of seniority; bargaining unit which is measured by time employed within the bargaining unit. Departmental which is measured by time employed within the department and classification which is measured by time employed within the classification.  Your layoff language says, “When layoffs are necessary, the least senior shall be laid off.”  Describe the potential problems with this language.