National University mkt634 week 1 assignment

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School

National University College *

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Course

634

Subject

Marketing

Date

Feb 20, 2024

Type

docx

Pages

7

Uploaded by BaronAntelopeMaster3170

1 JPMorgan Chase MKT634 Market Research 10/01/2023 Case 4.1 – JP Morgan Chase
2 JPMorgan Chase Chapter 1 1. Discuss the role that marketing research can play in helping JPMorgan Chase formulate sound marketing strategies. JPMorgan Chase, the largest bank in the country, relies on marketing research to formulate and develop sound marketing strategies. They commonly utilize various tools, such as focus groups and surveys, to study customer behavior and better understand their demands. By conducting research, JPMorgan Chase can gather valuable information about consumer behavior, market trends, and competitive positioning, further enabling them to make more informed pricing adjustments. Chapter 2 1. Management would like to expand JPMorgan Chase’s market share in the consumer market. Define the management decision problem. Management at JPMorgan Chase wants to expand its market share in the consumer market. However, their decision problem is how to effectively increase their market share in the consumer market. To achieve this, management plans to evaluate their current income from this segment and determine the feasibility of investing more resources. They will then develop a marketing strategy, including media such as TV adverts, to highlight their unique offerings in comparison to their competitors. The success of the campaign will launch additional campaigns to further expand their consumer base. The primary objective of these campaigns will be to drive consumer purchases and increase profits. These objectives will be largely influenced by historical data and research on effective marketing strategies. This will allow JPMorgan Chase to execute a successful campaign and increase their foothold in the market.
3 JPMorgan Chase 2. Define an appropriate marketing research problem based on the management decision problem you have identified. To help JPMorgan Chase expand its market share, both focus groups and in-depth interviews can provide valuable insights into customer preferences and behaviors in a more accessible and informal manner. Focus groups involve a small representative group of participants engaging in a guided discussion. This format encourages open expression of opinions and allows for a deeper understanding of customer attitudes, perceptions, and needs. It also provides an opportunity for JPMorgan Chase to explore its brand's perception and competitiveness in the market. On the other hand, depth interviews involve one-on-one conversations that create a personal setting for each participant to share their experiences. These interviews explore the motivations, preferences, and other valuable insights on a deeper, more understandable level. By utilizing both, JPMorgan Chase can gather comprehensible and actionable information about customer preferences and behaviors. This information allows for the development of strategies and solutions that will support the company in expanding its market share (Rodgers, 2023). Chapter 3 1. Formulate an appropriate research design for investigating the marketing research problem that you have defined in Chapter 2. To help JPMorgan Chase better understand customer preferences and behaviors, a research design that combines focus groups and in-depth interviews can provide valuable insights in a more accessible and informal manner. Focus groups involve a small representative group of participants engaging in a guided discussion, encouraging the expression of opinion and
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