National University mkt634 week 1 assignment
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Feb 20, 2024
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1
JPMorgan Chase
MKT634 Market Research
10/01/2023
Case 4.1 – JP Morgan Chase
2
JPMorgan Chase
Chapter 1
1.
Discuss the role that marketing research can play in helping JPMorgan Chase formulate sound marketing strategies.
JPMorgan Chase, the largest bank in the country, relies on marketing research to formulate and develop sound marketing strategies. They commonly utilize various tools, such as focus groups and surveys, to study customer behavior and better understand their demands. By conducting research, JPMorgan Chase can gather valuable information about consumer behavior,
market trends, and competitive positioning, further enabling them to make more informed pricing adjustments.
Chapter 2
1.
Management would like to expand JPMorgan Chase’s market share in the consumer market. Define the management decision problem.
Management at JPMorgan Chase wants to expand its market share in the consumer market. However, their decision problem is how to effectively increase their market share in the consumer market. To achieve this, management plans to evaluate their current income from this segment and determine the feasibility of investing more resources. They will then develop a marketing strategy, including media such as TV adverts, to highlight their unique offerings in comparison to their competitors. The success of the campaign will launch additional campaigns to further expand their consumer base. The primary objective of these campaigns will be to drive consumer purchases and increase profits. These objectives will be largely influenced by historical data and research on effective marketing strategies. This will allow JPMorgan Chase to
execute a successful campaign and increase their foothold in the market.
3
JPMorgan Chase
2.
Define an appropriate marketing research problem based on the management decision problem you have identified.
To help JPMorgan Chase expand its market share, both focus groups and in-depth interviews can provide valuable insights into customer preferences and behaviors in a more accessible and informal manner. Focus groups involve a small representative group of participants engaging in a guided discussion. This format encourages open expression of opinions and allows for a deeper understanding of customer attitudes, perceptions, and needs. It also provides an opportunity for JPMorgan Chase to explore its brand's perception and competitiveness in the market.
On the other hand, depth interviews involve one-on-one conversations that create a personal setting for each participant to share their experiences. These interviews explore the motivations, preferences, and other valuable insights on a deeper, more understandable level.
By utilizing both, JPMorgan Chase can gather comprehensible and actionable information about customer preferences and behaviors. This information allows for the development of strategies and solutions that will support the company in expanding its market share (Rodgers, 2023).
Chapter 3
1.
Formulate an appropriate research design for investigating the marketing research problem that you have defined in Chapter 2.
To help JPMorgan Chase better understand customer preferences and behaviors, a research design that combines focus groups and in-depth interviews can provide valuable insights in a more accessible and informal manner. Focus groups involve a small representative group of participants engaging in a guided discussion, encouraging the expression of opinion and
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Related Questions
1. Analyze the historical role of marketing in Financial Services organizations. Based oncurrent trends, predict the potential future evolution of marketing within this sector.2. Identify and analyze specific marketing strategies used by companies. Develop criteria bywhich you would assess the effectiveness of these strategies, taking into account theiralignment with business goals.
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PART 2: Imagine that this company is looking to launch several marketing campaigns throughout 2022 and they need to know what types of campaigns would be most effective. You are responsible for comparing TWO existing product/service customers so the marketing campaigns will have the biggest impact. What kinds of research methods would you use to get that information (You should name at least 3)? Why would you use these methods?
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1) What is the preference of Senior High School students at Notre Dame of Cotabato regarding financial management: e-wallets or traditional financing methods?
2) What are the perceived impacts of e-wallet usage among Senior High School students in terms of:
Budgeting
Saving
Spending
3) What are the perceived impacts of traditional financing methods among Senior High School students in terms of:
Budgeting
Saving
Spending
4) How do the money management skills of Senior High School students who use e-wallets compare to those who use traditional financing methods?
Note: Please ensure that the research questions are carefully considered before creating the survey questions. Use these questions as the foundation…
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Questions for Discussion
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5-33. What are some examples of unstructured data that Spotify is probably using
in their analysis?
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