MKT 502 Case Questions_2023

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Marketing Management MKT 502 Case Discussion Questions Quarter 2 2023
Aspire Food Group Case Questions 1. What did Aspire acquire by buying the Exo brand? Assess Exo’s brand equity (e.g. consumer awareness, quality, loyalty, and unique brand associations). How does it compare to Aspire’s Aketta brand? 2. Which consumers were originally targeted with the Exo brand? Who are these people? What kind of lifestyle do they have? How do they make food-based decisions? About how many protein bars do they eat per week? 3. What other consumer segments could Exo target? Which segment(s) would be most profitable? Think about this both from a strategic as well as a financial perspective. 4. Who are the competitors for the Exo protein bars? What would the Exo protein bar be replacing or complementing? Does that differ by segment? How? 5. How would you position the Exo brand in the market? Which segment(s) would you choose to target and which benefits would be the point of differentiation? 6. Based on Exo’s positioning, what is the appropriate marketing mix (4Ps)?
Chase Sapphire Case Questions 1. What is your assessment of the Chase Sapphire Reserve card? Is this a good product for JPMorgan Chase? For the Sapphire brand? Why or why not? 2. How did Chase try to appeal to the target segment for the Chase Sapphire Reserve card, both in terms of its features and how they marketed it? 3. Who are the main competitors for the Chase Sapphire Reserve card? How do they differ in terms of the value they provide and how are they the same? 4. The Chase Sapphire Reserve card was introduced with a promotion. Was this a successful promotion for Chase? If it was successful, what elements do you believe contributed to its success? If it was not successful, what elements do you believe led to its lack of success? Think about this both from a strategic as well as a financial perspective. Was it profitable for Chase? Are all of the segments (transactors, revolvers, churners) equally profitable? 5. How likely is it that Chase Sapphire Reserve customers acquired through the promotion will stay beyond year 1? What aspects of the credit card features and marketing mix would you change (if anything) to encourage retention? Are there other possible elements of the marketing mix that you would change? 6. What recommendations would you give to Chase Sapphire to increase their long-term profitability? Going forward, how would you manage the Chase Sapphire brand and product portfolio? Does Chase have the right number of products in the line? Are the features of each product the right features? Are they attracting the right customers? How else might Sapphire increase their profitability?
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