Chapter 8

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University of Toronto *

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3103

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Marketing

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Apr 3, 2024

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docx

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2

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Chapter 8 1. How do you create a strong and profitable business enterprise? Need satisfying products 2. what drives how marketers create products? Benefits desired by the entire target market 3. Erica loves chocolate. Though she is a cash-strapped college student, she typically purchases a brand of expensive chocolate bars due to her strongly held belief in fair trade practices. Which term refers to the driving force behind Erica's behavior? Core vale 4. Customers will find value in different bundles of benefits, which is one major reason why marketers use customized marketing mixes and the STP (segmentation, targeting, and positioning) process. 5. Of the following, which is an example of a resource benefit? A meal subscription service 6. What is a difference between the two types of innovation? Size of innovation 7. In which stage of the product development process will a company see prototypes? Commercialization 8. Why are failure rates for new products debatable? Failure rate is not clearly defined 9. Which would be more useful to evaluate in regards to PLC? Cellular devices 10. Which action are you most likely to see in the maturity stage? Sales begin to level off 11. A fashion is a variation in product life cycle. What makes it different than a normal PLC? Sales could rise and fall more than once in a fashion 12. Nancy is in her late 70s. Recently, a worldwide pandemic has made it impossible for her to get books from her local library or to pay her bills via a teller at her local bank, so she purchases a laptop and Wi-Fi service. Into which diffusion of innovation category does Nancy most likely fall? Laggard 13. Paul was beginning to think about selling his new smartphone app, and he said, "I wish there was some way to know how this app will be accepted. Otherwise, I'm not sure if I'm succeeding or not." Paul needs to learn about which concept in marketing? Diffusion of innovation 14. If you were asked to help interpret a graphic of a product life cycle curve, and it looked like hills and valleys instead of a bell-shaped curve, you'd be looking at what kind of product? Seasonal products 15. The spoken word iPhone is a
brand Name. 16. If a consumer buys Charmin bath tissue that is the exact same quality as a generic brand only more expensive, Charmin has created ________ with the consumer. brand Equity 17. Pampers created diapers specifically to be worn at nighttime and for swimming. What type of extension is this from the original diaper Pampers started with? In-category extension 18. Which of the following is an example of a near-category brand extension? Clorox toilet-bowl cleaner 19. Which of the following is an example of an out-of-category brand extension? Levi's tailored men's suits 20. One of your friends has been able to create an upscale catering service, David's Elegance. He has been able to develop satisfied new clients. He has an interest in cars, and he is thinking about setting up a detailing service using the same name to cash in on the catering business success. You are against the idea as it seems a classic case of out-of-category extensions.
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