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Fayetteville Technical Community College *
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110
Subject
Marketing
Date
Apr 3, 2024
Type
docx
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1
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1.
Discuss the importance of using social media to promote a product or brand?
Social media is important because that is all you see now. Everyone such as the customers are using the internet every day and because of the convenience it is easier to promote a product online than it is in a newspaper article or a billboard. Like Pinterest, Facebook and Instagram there are always advertisements on these sites because social media is so popular.
2.
Why is customer loyalty of particular importance to a company like Dunkin’ Donuts?
Dunkin’ Donuts has been around for a very long time. By winning their loyal customers they must provide high quality coffee and reasonable prices. Customer loyalty is important for businesses like Dunkin’ Donuts because it helps the business improve sales and their brand image.
3.
Briefly describe the role that marketing research plays at Dunkin’ Donuts.
Dunkin’ Donuts produces different types of coffees and they taste test their product to understand what their customers want. They offer different flavors to their customers liking. Dunkin’ Donuts also looks at the surrounding environment prior to selecting a location for their business and they provide drive through’s that are very convenient to their customers.
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