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In the highly competitive market of the technology industry, companies like Samsung are
constantly competing for market share. This discussion aims to explain Samsung's business
strategies by applying Michael Porter's generic business strategies and the Miles and Snow
typology.
Michael Porter's Generic Business Strategies
Low Cost/ Focus Low Cost:
Samsung strategically implements a low-cost strategy in various product categories, showcasing
its ability to offer a wide range of consumer electronics at competitive prices. For example,
Samsung releases flagship phones as well as budget smartphones, catering to cost-conscious
consumers without compromising on quality. This allows the company to penetrate diverse
market segments and gain a competitive advantage (Deksnyte & Lydeka, 2012). Samsung
maintains a cost-focused strategy in specific product lines. They understand that not all
consumers are willing to pay a premium for flagship features. Therefore, Samsung offers budget
smartphones that provide essential functionality specific to cost conscious consumers at
affordable prices, capturing a broader customer base and diversifying its market presence.
Differentiation/Focus Differentiation:
Samsung also focuses on differentiation, especially in the area of smartphones. The
Galaxy Note and Galaxy S series showcase Samsung's commitment to innovation, design, and
features, directly challenging Apple's iPhone dominance. By continually pushing the boundaries
of technology, Samsung creates products that stand out in the competitive marketplace,
attracting consumers seeking a unique and advanced user experience (Sharp & Dawes, 2001).
Samsung's focus on differentiation is evident in its high-end smartphones. By targeting the
premium market segment with devices that rival those of Apple's iPhones, Samsung competes
head-to-head in design, functionality, and brand prestige. This strategic focus aligns with
Porter's recommendation of concentrating efforts on a specific market niche to achieve a
competitive advantage.
Miles and Snow's Typology:
Prospector:
Samsung's status as a prospector is evident in its continuous pursuit of innovation. The company
invests significantly in research and development, exploring emerging technologies and
markets. For example, Samsung is a leader in the development of display technologies and
semiconductors, positioning itself as a dominant force in the industry.
Defender:
Samsung safeguards its market share through continuous improvement and efficiency. In
markets where the company has a strong presence, such as home appliances and memory
chips, Samsung focuses on defending its position by consistently delivering high-quality
products.
Analyzer:
Samsung's strategic approach also aligns with the analyzer typology. While pushing the
boundaries of technology, the company maintains stability by offering a broad range of
products. From smartphones to home appliances, they have analyzed the market and offer
quality products to every type of consumer. Samsung balances innovation with the stability of
meeting consumer needs, allowing it to adapt to changing market dynamics.
Reactor:
Samsung, as a reactor, demonstrates flexibility in responding to changes in the external
environment. The company adapts its product lineup quickly to counter competition and
changing consumer preferences, showcasing both proactive and reactive responses to market
dynamics. For example, Samsung adopted the use of the USB-C port in 2016, while companies
like Apple patiently waited until 2023 to make the switch. USB-C is the standard across the
world now for transmitting data and power through a cable, and Samsung was quick to make
the change (Rodgers, 2015).
In comparing Michael Porter's generic business strategies and the Miles and Snow
typology in understanding Samsung's business strategies, several similarities and differences
emerge. Both models acknowledge the significance of differentiation in Samsung's approach,
emphasizing the company's commitment to innovation and market positioning. However,
Porter's model focuses on market dynamics and strategic positioning through low-cost and
differentiation. Miles and Snow's typology emphasizes adaptive strategies in response to
external environmental changes. Ultimately, the acknowledgment of both models provides
understanding of Samsung's versatile strategies to gain market share and maximize profits by
providing the best products to consumers.
Deksnyte, Indre & Lydeka, Prof. (2012). Dynamic Pricing and Its Forming Factors. International
Journal of Business and Social Science. 3.
Rodgers, A. (2015). Introduction to USB Type-C. Microchip Technology.
https://ww1.microchip.com/downloads/en/AppNotes/00001953A.pdf
Sharp, Byron & Dawes, John. (2001). What is Differentiation and How Does it Work ?. Journal of
Marketing Management. 17. 739-759. 10.1362/026725701323366809.
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