D511_Task 2 TPMC Affiliation_LB.docx

Twin Pines Medical Center Affiliation Recommendation Presented to the Twin Pines Medical Center (TPMC) Board of Directors Prepared by LB 10/27/2023 1

A. Goals and Rationale 1. Key goals. Twin Pines Medical Center's (TPMC) primary objective is to provide accessible, affordable, comprehensive, and quality healthcare services to all the community regardless of origin, race, or ability to pay (Profile: Twin Pines Medical Center [TPMC], n.d., pg. 3). TPMC’s affiliation key goals include the ability to provide specialized care to proactively treat diabetic patients, provide a robust program with educational resources to the diabetic population, and develop a telemedicine system to address referrals. (Profile: TPMC, n.d., pg. 1). A candidate must focus on providing patient-centered care that is not only accessible, but affordable, convenient, and effective. The chosen candidate will need to have telehealth services for easy access to Endocrinologists for our diabetic population. A well-established diabetes program that offers visits with health educators and educational resources will be necessary as well. One other explicit goal of TPMC is physician engagement with patients. This ensures that all treatment is based on the best practices and standards of care using evidence-based medicine. Physicians must provide care for all patients regardless of their ability to pay, race, social, or economic status. (Profile: TPMC, n.d., pg. 6). 2. THREE advantages. The TPMC Board of Directors has looked at three candidates for affiliation which include the Mayo Clinic, Intermountain Healthcare, and Ochsner Health. Regardless of which organization Advantages of an affiliation with TPMC would be to gain technical 2

support for advancements, telehealth, communications, and data systems. This will require integrated IT services to facilitate data sharing among facilities. (Profile: TPMC, n.d., pg. 1). 3. Market Segmentation/Population Analysis Twin Pines Medical Center (TPMC), a nonprofit organization, is located in the Pine Parish area in northern Louisiana. Pine Parish has a population of almost 48,000 with 77% living in Urban areas. 33% of the population is uninsured, and 36% is enrolled in Medicaid, and more may qualify due to the Affordable Care Act. In 2012 and 2013, the market segment and population analysis revealed that non-Hispanic Black and Native American individuals were neglected and had a greater prevalence of diabetes. These patients rely on ED services to manage their complex diabetes. Early preventative treatment by specialists in diabetes care, endocrinology, and certified health nutritionists and educators are the most needed practitioners in the community. (Profile: TPMC, n.d., pg. 3). The population’s health needs are aligned with the proposed affiliation. Ochsner has numerous services to implement throughout TPMC if the agreement is finalized. B. Affiliate Recommendation 1. Affiliation recommendation. My recommendation for affiliation is Ochsner Health. Ochsner Health focuses on providing patient-centered care that is not only accessible, but affordable, convenient, and effective. Ochsner has a diabetes program that offers visits with Certified Diabetes Care and 3

Education Specialists with referrals from Ochsner-affiliated primary care providers (Ochsner Health, n.d.-d). The organization also uses digital health tools to assist in the management of hypertension and diabetes which helps keep more patients out of the ER and reduces wait times (Blackman, 2021). 2. Benefits/Goals Major Benefits of Affiliation Associated TPMC Goal One advantage of establishing an affiliation with an organization will be greater access to a greater range of care for the community. Ochsner Health strives to provide patient- centered care that is not only accessible, but affordable, convenient, and effective. TPMC strives to provide accessible, affordable, comprehensive, and quality healthcare services to all the population regardless of origin, race, or ability to pay. (TPMC, n.d., pg. 3). Ochsner has a diabetes program that offers visits with Certified Diabetes Care and Education Specialists with referrals from Ochsner-affiliated primary care providers (Ochsner Health, n.d.-d A3). The organization also utilizes digital health tools to assist in the management of hypertension and diabetes, which helps to keep more patients out of the ER and reduce wait times (Blackman, 2022). TPMC needs a robust program with educational resources for the diabetic population. Ochsner will integrate its EHR system, telehealth, and digital programs to help TPMC would like to gain technical support for advancements, telehealth, 4

TPMC deliver more personalized care to patients to help manage their chronic diseases. communications, and data systems to access specialty healthcare providers not available at TPMC. 3. Avoided candidates. Candidate Partner Reasons to Avoid Affiliation Mayo Clinic Mayo Clinic is a non-profit healthcare system based out of Rochester, MN with many other facility locations in Florida, Minnesota, and Arizona. Serving approximately 1.3 million patients annually from 130 countries, it is one of the largest not-for-profit, academic healthcare systems in the United States (Mayo Clinic, n.d.-a). As one of the largest non-profit healthcare systems in the U.S., this may cause TPMC’s staff to feel overwhelmed, misplaced, and not up to par with the Mayo Clinic name. I also believe TPMC and Mayo Clinic’s mission statements and vision are misaligned. Mayo Clinic focuses more on clinical practice and education overall (Mayo Clinic, n.d.-b), while TPMC's main priority is providing accessible and affordable healthcare 5

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